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SERVICE II INC

Heating and Air Conditioning, Fireplaces

About us

ADDITIONAL PHONE #'S: (815)469-8855. (815) 469-8856. (815)469-8857.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & AIR CONDITIONING, FURNACES, AIR CONDITIONERS, GAS, WOODBURNING & VENT-FREE FIREPLACES, AIR CLEANERS & HUMIDIFIERS, UV LIGHTS, THERMOSTATS.

Amenities

Free Estimates
Yes
Emergency Services
Yes

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
5.0
responsiveness
4.8
punctuality
4.8
Showing 1-8 of 8 reviews

Linda M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Priscilla S.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It has been fine. At this point there have been no issues.
Description of Work: About 4-5 years ago they installed our furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I'm extremely happy with the quality of the work and the price beat all other bidders by quite a lot.
Description of Work: Installed a new 4-ton American Standard 14.5 SEER air conditioner (Silver SI) and matching indoor coil. Replaced the outdoor pad and put down gravel to form a firm base. Removed Freon from existing lines between the outside unit and indoor coil, pressure checked and cleaned the lines before installing new refrigerant, and even re-ran pvc drain pipe from the coil to my drain make the pipe less intrusive. Removed my old equipment. Cleaned up both outside and inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Marilyn S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have had Service II for years and years. I pay a plan per year. They come out and do everything - the servicing and stuff.
Description of Work: I uses them in the fall and in the spring. They will be here again to check the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

steve S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
outstanding service,same workman year after year,don't try to oversell repairs
Description of Work: semi-annual hvac pm service-been very pleased w/quality of work and people for 11+ years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn S.
07/2010
4.0
heating & air conditioning/hvac
  + -1 more
I have a service plan with them. They are very honest. I had one little problem one time because my air conditioner wasn't working to full capacity because there was a leak in the freon line and they didn't catch it. When they did they didn't charge me for fixing it. They have been good people.
Description of Work: I use Service II to service my furnace and air conditioner every year. They come twice a year in the spring and fall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Marilyn S.
06/2009
5.0
heating & air conditioning/hvac
  + -1 more
I have a service contract with Service II, Inc. I called them on a Friday night, they were here by 11:00 a.m. the following day. They had already completed the spring check-up 3 weeks ago and didn't find a problem. This time they did. It was low on freon. Since they didn't check it 3 weeks ago - they didn't charge me. My AC unit is over 15 years old but they didn't try to persuade me to buy a new unit. Although I know it's inevitable. I have used Service II for my home heating and cooling issues and they are true professionals. They never leave a mess, explain what the problem is and what the cost will be before any work is done. I am very satisfied and will continue to use them for heating and cooling.
Description of Work: My AC stopped working. It iced up. They found the problem quickly and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

ELIZABETH D.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
They have sometimes, run late during the scheduled appointment window, pushing back the whole visit. I pay them on a yearly bases and am called each year to ask if I want to continue to use them for maintenance. I have used them for 4 and 1/2 years now.
Description of Work: In April, they cleaned and serviced my two A/C units within my two story home. They clean it completely out every six months. It usually takes about an hour to do.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

    Contact information

    14408 W EDISON, New Lenox, IL 60451

    http://www.serviceii.com/Aboutus.html

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Fireplaces

    FAQ

    SERVICE II INC is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Yes, SERVICE II INC offers free project estimates.
    No, SERVICE II INC does not offer eco-friendly accreditations.
    No, SERVICE II INC does not offer a senior discount.
    Yes, SERVICE II INC offers emergency services.
    No, SERVICE II INC does not offer warranties.
    SERVICE II INC offers the following services: HEATING & AIR CONDITIONING, FURNACES, AIR CONDITIONERS, GAS, WOODBURNING & VENT-FREE FIREPLACES, AIR CLEANERS & HUMIDIFIERS, UV LIGHTS, THERMOSTATS.

    Contact information

    14408 W EDISON, New Lenox, IL 60451

    http://www.serviceii.com/Aboutus.html

    Service hours

    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM