R.A. Plumbing & Mechanical

Plumbing, Water Heaters, Drain Cleaning,

About us

R.A. Plumbing & Mechanical, in Frankfort, IL, is the area's leading plumbing company since 2015. Our plumbers specialize in plumbing, sewage and sump pumps, new construction, water heaters and much more! For more information, contact R.A. Plumbing & Mechanical in Frankfort.

Business highlights

9 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing, installing piping, rodding sewers, installing and repair of boilers, camera sewer, rpz testing and repair, gas piping, welding, custom process piping installation

Services we don't offer

sewer jetting, in street sewer and water service work. We basically offer everything on the owners property, but not the municipality.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 74 reviews

Joe C.
04/2024
5.0
sewer cleaning
  + -1 more
Great experience. Cost was up front. They explained everything they were going to do.
Description of Work: Sewer pipe to the street cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

CHRISTOPHER R.
10/2023
5.0
water heater repair
  + -1 more
I received same-day service for my urgent need to have hot water. Joe was fast, efficient, and professional. They were on-time and on-budget--what more could you ask? I'd recommend them and will use them again.
Description of Work: Install water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from R.A. Plumbing & Mechanical
Hi [Member Name Removed] , Thank you for leaving us this 5 star review, and for telling everyone what you thought of us! So glad Joe was able to help. We are here whenever you may need us!

Clair D.
10/2022
1.0
plumbing, water heater repair
  + 0 more
They removed desired fittings from my house water lines, so that they could complete the job with quick crimp style fittings. They did not ask my permission to remove the fittings, nor would they reinstall them when requested.
Description of Work: Replace Hot water heater

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$2,400

Bruce S.
07/2022
5.0
plumbing, drain cleaning
  + 0 more
Terrific. Today is July 28, 2022. Called them first thing this morning. Non emergency, but I did have some standing water. Clarified that during the phone call. Scheduled for same day, two gents showed up, and both were terrific. One was able to diagnose the problem, within 10 minutes, and in less than an hour, the issue was completely resolved. The bill was reasonable. The expertise -- especially of one of the two techs -- was terrific. He explained everything -- throughout the process. Would I use them again? IN A HEARTBEAT.
Description of Work: Clogged drain in a concrete floor of a basement. Backing up water onto the concrete floor -- even with a Shop-Vac clearing it every two - three hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Amanda H.
07/2022
5.0
plumbing
  + -1 more
The guys Kevin and Joey who came out were amazing! Very honest company I thought my sump pump was out and it was not there was a minor fix for it and they redid some other leaking pipes I was unaware of! Highly recommend this company!
Description of Work: Leaking pipe in crawlspace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol A.
10/2021
5.0
plumbing, water heater repair
  + 0 more
Water heater was replaced in 2.5 hours. I am pleased with the quality of the heater and install. Would not hesitate to recommend.
Description of Work: Replaced Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,699

Carrie C.
03/2021
5.0
plumbing, drain cleaning
  + 0 more
Great service. Very respectful of our house and us as customers. Work done for price quoted. Excellent service provider.
Description of Work: Drawing clog and leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill S.
03/2021
5.0
plumbing, water heater repair
  + 0 more
Rob was very professional He new exactly what he needed to do. He finished the work as promised And he price was very comparative.
Description of Work: Tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Kojo A.
10/2020
5.0
plumbing
  + -1 more
Robert was very professional and respectful of my home and space. I will definitely see him again same time next year for annual test.
Description of Work: Annual Backflow Test

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew S.
10/2020
5.0
plumbing, water heater repair
  + 0 more
Very efficient, professional, and great communication
Description of Work: Hot water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,399

Jerel P.
09/2020
5.0
plumbing, water heater repair
  + 0 more
Everything was done quickly and professionally, I called around 9am and had a new water heater installed by 2PM the same day. I would definitely recommend them to friends and family.
Description of Work: Replace hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elisa J.
09/2020
5.0
water heater repair
  + -1 more
My water heater gave out in the middle of the night and I called R.A. Mechanical the next morning. I text pictures of the water heater over to Rob to verify the type of repairs needed. He let me know I would need a completely new unit and proceeded to give me a number of options. The pricing was very reasonable and he was able to change it out the same day. By 5pm we had hot water. I would definitely call and recommend them for their prompt and hospitable service.
Description of Work: Replace Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,299

Willie W.
08/2020
5.0
plumbing
  + -1 more
No more water running on floor and through wall from kitchen sink thanks for quick response.
Description of Work: Pipe replacement from kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Kendra M.
05/2020
5.0
plumbing
  + -1 more
Everything went smoothly from first phone call to paying for the service.
Description of Work: installed faucet, strainers, and connected drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Aaron R.
05/2020
5.0
plumbing, wells
  + 0 more
Rob arrived at my house the next day after my basement flooded. He fit me into his busy schedule, and finished the job before the rain could cause more problems. His prompt service was very much appreciated. Also, the quality of service he provides is well worth the cost compared to most plumbing services out there. I would definitely recommend his company to anyone dealing with plumbing or mechanical issues.
Description of Work: Sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Ronald M.
03/2020
5.0
plumbing, water heater repair
  + 0 more
After speaking with the owner, I had them try a quick fix.... which didn't work. They had warned me that I should more than likely just replace the entire unit, but since mine was fairly new I thought the "quick fix" just might work. It didn't. So I had the entire unit replaced with a new one. These folks are honest and quick to respond. I would and will hire them anytime I have a plumbing related matter. Fairly priced as well. Great staff and very clean.
Description of Work: Water heater burner kept going out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

Rob D.
12/2019
5.0
water heater repair
  + -1 more
Rob (owner) called promptly, walked me through my options, and the price quoted was several hundred dollars lower than other estimates I received, including the extended warranty that I purchased. We agreed to the work at 11am and John was at my home by 3pm. Very professional, explained things (I ask a lot of questions!). Rob stopped by toward the end of the job to inspect the work, help John, and answer any questions. I would definitely recommend. If I ever consider an upgrade to tankless, I’ll give RA a call!
Description of Work: Our water heater started leaking and needed to be replaced 1 day before Christmas Eve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from R.A. Plumbing & Mechanical
Thank you for your review and recommendation. We truly appreciate our customers taking the time to let people know about us.

Carol D.
08/2019
5.0
plumbing, water heater repair
  + 0 more
Rob worked very hard to make sure we were completely happy and everything was in perfect working order. He is quick to respond to messages. Highly recommend!!!
Description of Work: Tankless Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from R.A. Plumbing & Mechanical
Thank you [Member Name Removed]! We appreciate the review. We look forward to assisting in your future plumbing needs.

Tom K.
08/2019
5.0
plumbing, water heater repair
  + 0 more
Very well done. Replaced two old water heaters with one new. Not very tricky, but still there are plenty of ways to get this wrong. The work looks good. The guys asked along the way to be sure everything was done and located the way I preferred. And the price was a winner -- including a better than average water heater. I should say that when the crew notified that a previous job would cause them to be a bit late, they did everything right.: asked me if it was OK or if I would rather reschedule. Showing up late on a Friday actually made me worry that the work would be rushed just to get done. There was none of that. So this is my new plumbing company. The owner was quick to reply and was able to quote over the phone without any surprise charges.
Description of Work: Water heater replace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from R.A. Plumbing & Mechanical
We are so glad you were happy with the work we did over the summer. We are also excited to hear that we are your new plumbing company. We look forward to helping you with any future plumbing needs. Thank you!

Gregory R.
07/2019
5.0
plumbing
  + -1 more
It went very well. Work was completed in a timely and professional manner. And Rob ( I think he’s the owner) did a great job of following up with me to see if I was satisfied and answered all of my questions. All turned out great!
Description of Work: Install a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Chris L.
06/2019
5.0
plumbing, water heater repair
  + 0 more
Quality, fast work. Would recommend and hire again
Description of Work: Hard piped existing water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom A.
06/2019
5.0
plumbing, wells, drain cleaning
  + 1 more
Project was handled very well. Rob selected New duplex pumps for my unique application and they have performed very well. All of the installation was done very well and they even vacuumed the area they were working before they left. Highly impressed and strongly recommend them.
Description of Work: Sump pump and discharge piping replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Joe S.
06/2019
1.0
plumbing, water heater repair
  + 0 more
This guy say we needed to change the Cartridges in the tubs and Faucets since they were old. So I changed mine and still we have issues with the hot water. I called him and never got a call back. He knows that that wasn't the problem but refuses to fix it the right way. I even called Nuveen the manufacturer. They he never returned my call as well. I wouldn't recommend going with this guy. He talks a good talk but in the end not worth the money we spent on these if we are having all this trouble even after I changed the Cartridges in my place.
Description of Work: Tankless water heaters

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from R.A. Plumbing & Mechanical
Dear Mr. [Member Name Removed], We provided and installed 4 tankless water heaters on September 24, 2018 and you were happy with our service and price. You originally wrote us a good review October 6, 2018 and then had some issues with the product October 28, 2018 that we addressed. I came out and looked at the units and the units were heating properly. I contacted a Navien representative and they came out also and looked at the 4 units. The representatives explained that the tankless heaters are functioning properly and that the issue is with the building pipes. We talked through the issues about why the water was not heating properly in the different units, I apologized that you were unhappy after using it, but I did what I was hired to do and completed the job on time and correctly. After we looked at everything and explained the issues, you were not satisfied with our answer and changed your review on March 24, 2019 and then again on October 2, 2019 (with the June 2019 date). Again, we are sorry you are unhappy with the products, but I did my due diligence, and the products are doing what they are intended to do. Sincerely, Rob R.A. Plumbing and Mechanical

KEVIN W.
05/2019
5.0
plumbing
  + -1 more
Excellent. This is the third time I have used R A Plumbing and Mechanical. First, I must point out that they have promptly responded and scheduled the work needed when other companies, which heavily advertise promptness and reliability, never even called me back. They are courteous, friendly, and diligent workers. They carefully explained their plan and costs, and where appropriate, explained where complications might arise and what their plan was to deal with these possibilities. During and after the job, they were careful and clean. When they left, the work area was spotless, and the only evidence they had been there was a cleanly functioning toilet and shower and a satisfied customer. My only (slight) criticism is that I was told I would be scheduled as soon as possible, but I was not told at the end of the day where I stood on their schedule. I called and left a message early the next morning to see where I stood, but just as I hung up the phone, they rang my doorbell. A call ahead would have been appreciated, but as I said, this was a slight inconvenience when compared to my overall satisfaction.
Description of Work: Clear clogged toilet and shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Aaron M.
05/2019
5.0
plumbing, water heater repair
  + 0 more
They did a great job, very detail oriented. Nice people, too!
Description of Work: Tankless water heater install and purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

1929 Clearing Ct Unit C, New Lenox, IL 60451

http://www.raplumbingandmechanical.com/#

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
055-044178

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation

FAQ

R.A. Plumbing & Mechanical is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

R.A. Plumbing & Mechanical accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, R.A. Plumbing & Mechanical offers free project estimates.
Yes, R.A. Plumbing & Mechanical offers eco-friendly accreditations.
No, R.A. Plumbing & Mechanical does not offer a senior discount.
Yes, R.A. Plumbing & Mechanical offers emergency services.
Yes, R.A. Plumbing & Mechanical offers warranties.
R.A. Plumbing & Mechanical offers the following services: Plumbing, installing piping, rodding sewers, installing and repair of boilers, camera sewer, rpz testing and repair, gas piping, welding, custom process piping installation
sewer jetting, in street sewer and water service work. We basically offer everything on the owners property, but not the municipality.

Contact information

1929 Clearing Ct Unit C, New Lenox, IL 60451

http://www.raplumbingandmechanical.com/#

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed