R.A. Mechanical, Inc.

Very professional from The evaluation of our leaking water heater to the installation of a first class heater two days later. Excellent service overall, would highly recommend.

Satisfied

I needed a new water heater asap and they delivered! In less than 24 hrs ,I had my hot water back. Great communication throughout and they came on time. Will use again in the future.

Charged me $450.00 to install what looked to be about a $5.00 plastic part. The service guy had to view a U-Tube video while he did it, Do I feel ripped off?

They did a great Job

Fast, efficient, and quality service/products. Rob was a pleasure to do business with. Highly recommended.

Quick, professional, great customer service.

Rob called and very professional. John did the actual installation. Done in an efficient and neat manner.

Nobody wants to deal with a water heater replacement after a snow storm and single degree temps but RA Mechanical not only was fast in responding but came out as soon as they could. Pricing was very competitive and beat the competitors by 20%. Would hire again.

I would hire them again . I have a summer plumbing project for which they will be my first call.

I had a lot of reservations about converting a 17 year old 50gal powervent tank water heater to a tankless heater, but Rob came out for free to assess my situation and ensured me that a tankless would work in my condo (based on gas line width, existing PVC exhaust, and other aspects). We scheduled his team to come out the next week and they completed the job within a few hours. I got about 5 quotes for the job and RA was by far the cheapest and I paid exactly what I was originally quoted. Rob took the time to answer all my questions and educate me about the unit that was installed. Overall a great experience with very friendly people!

We hired R.A. Plumbing and mechanical to replace our hot water heater. Our tenants had been without hot water for several days at that point. He came in and replaced the appliance. When he was finished he asked for pay. As we wanted to be sure that the water heater was fully functioning and not broken, we asked that they wait until there was hot water coming out of the faucets before payment. Upon hearing this he immediately became enraged and very aggressive. We are not in the area and the only person home was one of our tenants. He told us that if we did not pay him immediately that he would remove the new hot water heater he had just installed. He then proceeded to not only remove the hot water heater but he also destroyed a pump and an additional part, which added nearly $1,000 onto the price of the new hot water heater we had to pay a fortune for the following day. The real icing on the cake is that he actually took OUR OLD HOT WATER HEATER. As a result our tenants had no running water AT ALL, and it makes us wonder if he even diagnosed it correctly, or if he just claimed it was a broken hot water heater to make more money. Finally, it should be noted this is the 3rd time we have had a really HORRIBLE experience. These Pros are anything but and I would be VERY VERY VERY VERY VERY careful about hiring anyone from here, particularly this thief. He is a danger and should NEVER be trusted DO NOT HIRE HIM if you care about the people in your life!!!!!!!!!!!

Overall, we are pleased with our new tankless water heater. Robert was able to stop out quickly and give us an estimate. He answered all our questions and provided valuable information on tankless water heaters and what to expect. He wanted to make sure we were choosing the tankless for the right reasons and had the correct expectations going into the project. The workmanship was excellent. The team went the extra mile in re-routing the gas and water lines so they were out of the way. I would/will hire them again for additional work when needed.

They were at our house on a Friday within 3 hours and installed a brand new water heater by 1:30. Would highly recommend and appreciate the urgent response and work that was done.

Great response and did the job perfectly!

They did an awesome job.

I just had a great experience with the workers. They were very professional and very nice guys. They did a great job. I am very pleased with them and will use them again! Thanks Rob for the great service and my pug Stella is in love with you. ? Thanks again.

I was very nice that Rob was able to fit me in his schedule on such a short notice. They came out fix my hot water heater, it didn't take long at all nice job well done. Also Rob called when I was still on the phone with Home Advisor, that was quick.

I called early this morning to have my hot water heater replaced. They booked me for early afternoon and the work was done pro! Fair price and great service!

Tankless water heater went on the fritz last Monday. Submitted HomeAdvisor request for quote and Rob called almost immediately. Took some pictures of the old unit and plumbing and had an all in reasonable estimate. They came out next morning (to the city no less) and installed new unit in a few hours, explained everything and tested and was within estimate. Very knowledgeable and professional. Have great hot water on demand. Wife is very happy as our old Eternal tankless struggled ever since we moved in 3 years ago. Very happy with the recommended Navien and installation from RA.

He did a wonderful job answered my questions. He was very thorough. I would definitely would hire them again.

Quick response and very pleasant to deal with. I highly recommend them.

Quality and professional service, I highly recommend these guys .

Very nice repair men

I called them when my sump pumps (primary and backup) dies and I had water in my basement. Rob told me over the phone what it would cost to replace them, and said he could have someone there in two hours. I had talked to three other plumbers before I heard from RA Mechanical. NONE of them could give me a window of when their tech could come. No offers of pricing, either. A licensed, experienced, competent plumber arrived in my two-hour window. He cleared away the broken equipment, installed the new equipment, cleaned up, and was on his way. Cost was exactly the estimate. I would RA again in heartbeat. Rob and his people are first-rate.