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Country Wood Floor Crafters Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

Family owned & operated.

Services we offer

Sanding, custom staining, finishing, flooring and exotic hardwoods installation, repairs & restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
5.0
professionalism
4.0
responsiveness
3.7
punctuality
4.7
Showing 1-4 of 4 reviews

Christopher P.
01/2014
5.0
hardwood floor
  + -1 more
Everything went great. Dennis recommended a color of finish that went great with the new paint scheme, the living room looks great. Everything was done just as he said it would be, in the time frame he promised. I would recommend his company to anyone looking for a great job. In fact another contractor doing other work saw the floor and asked for the name of the refinishing company. I was happy to pass it on.
Description of Work: repaired damaged sections of hardwood floor, removed section of floor for installation of different material, filled existing nail holes to blend carpet installers quick fix for squeaky floors. Refinished floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

John H.
10/2013
5.0
hardwood floor
  + -1 more
Showed up on time each day of 3 day process. Kept us informed. First floor finisher that told us the truth about wood floors. For instance, sanding removes only the stain and finish. Basically floor can be sanded multiple times while others told us only twice. Only had to be out of house the day the stain was applied but had to stay off floor 3 days of refinishing and 5 days afterwards so sealer could fully harden. Advised to put felt pads on all furniture. Dennis was recommended by nephew and commercial business in hospitality service. Both had floor refinishing/repair with great results. We had water/sun and quot;damageand quot; by back door that other people told us would have to be replaced. Dennis sanded and it looked new. Dennis has 40 years of experience. He knows what he's talking about. As far as I know he gets jobs by word of mouth. Dust from refinishing was kept to a minimum. There was very little found on furniture. They cleaned up each day and at end of job. I would definitely recommend!
Description of Work: Sand and refinish oak floors that have not been refinished for 11 years. We have 2 large dogs. Flooring was about 800 sq ft. He also refinished the bottom step of our stairs that had wear from the dogs. Matched the color without removing carpet in center of stairs. Looks new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Annamarie H.
01/2013
2.0
hardwood floor
  + -1 more
The filler that they used fill in the cracks between the wood floor was coming up and I have gaps between my floors. He told me not to use a vacuum and that he will come out to to get the floors fixed. He never came out and I have called him several times and left him messages and never heard form him. The contracted states that he would apply 4 coats of poly-urethane and only applied 3 coats. He doesn't follow up with you if you have and problem and will not return your calls. He never called me back and came out to repair his mistakes. He totally ignores you if you have any problems.
Description of Work: We hired them to refinish my wood floors in my dining room and living.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$1,650

Response from Country Wood Floor Crafters Inc
In response to Annamarie Hensley: I called [member name removed]2 times to set a time when I could look at her floor. Both times I was told It was not a good time for her. As to the fill and gaping in her floor, I do not guarantee that the fill will hold when the floor has large gaps in it. People do not realize that the humidity in their home has to be controlled. If Ms. Hensley would READ her contract, she would see that it says "1 coat stain/sealer and 3 coats waterborne poly," which she received. Country Wood Floor Crafters, Inc. has been in business for over 30 years. We welcome customer reviews, but only if they are truthful reviews. This one was not.

Elizabeth H.
10/2012
5.0
hardwood floor
  + -1 more
They were hard workers and did the job right. The floors look like new.
Description of Work: They refinished the hardwood floors in my living room and bedrooms.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,400

    Contact information

    1607 Pheasant Ln, New Lenox, IL 60451

    countrywoodfloorcrafters.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Country Wood Floor Crafters Inc is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Country Wood Floor Crafters Inc accepts the following forms of payment: Check
    Yes, Country Wood Floor Crafters Inc offers free project estimates.
    No, Country Wood Floor Crafters Inc does not offer eco-friendly accreditations.
    No, Country Wood Floor Crafters Inc does not offer a senior discount.
    No, Country Wood Floor Crafters Inc does not offer emergency services.
    No, Country Wood Floor Crafters Inc does not offer warranties.
    Country Wood Floor Crafters Inc offers the following services: Sanding, custom staining, finishing, flooring and exotic hardwoods installation, repairs & restoration.

    Contact information

    1607 Pheasant Ln, New Lenox, IL 60451

    countrywoodfloorcrafters.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM