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Reviews
4.58 Reviews
Showing 1-8 of 8 reviews
AMIE H.
02/2021
home inspection
+ -1 moreThe home inspection was fine, the radon report was insufficient. Two different monitors were used, each providing very different results. The one showing radon (@ 4 pCi/L) was one page with no detail and no information that can be used. I called regarding this and spoke to Cole, the supervisor. She called at 4:51 p.m. and I needed to call her back which I did at 4:56 p.m. She was obviously in a hurry, kept saying that I was unhappy with the test (which was not my complaint) and said there was nothing to be done. She suggested I talk to my lawyer about getting the buyer of the house we are paying to pay for mitigation and took no responsibility for the report at all. She tried to hang up and I asked for the name of her supervisor. She said there was none and hung up on me! Horrible report and even worse customer service by Cole.
Description of Work: Home Inspection and Radon Inspection
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$200
Eric H.
04/2017
home inspection
+ -1 moreInspection was thorough and inspector was very helpful on our new home purchase.
Description of Work: home inspection
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Lauren C.
10/2015
home inspection
+ -1 moreThe home inspector, Robert, was incredibly knowledgeable and easy to work with. I am very happy with the service provided! Thank you!! They made home buying easy and painless. I knew exactly what I was getting myself into.
Description of Work: Home inspection and Radon testing
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$675
Terri W.
10/2015
home inspection
+ -1 moreThe Inspector was ontime and completed a thorough inspection, despite several obstacles, including no electricity.
Description of Work: Home inspection of vacant property.
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Yes, I recommend this pro
$350
Michael S.
07/2015
home inspection
+ -1 moreunknown
Description of Work: Had a ton of problems trying to get an inspection on an REO property. The first time Robert came out, we found out that the water was not connected because pipes were damaged from improper winterizing procedures. Robert suggested that we pay only for a cancellation fee, instead having him do what he can and then pay to have him come back at a later time when the water was functioning. This saved us $300. When we called to reschedule, Angela was very understanding and let us reschedule several times before the seller was actually ready for us to complete an inspection. Robert came back and completed an inspection for us. He pointed out that there was major water damage in the kitchen: floors were totally ruined and the walls and ceiling below the kitchen contained too much moisture. In other words, when the seller's agent worked on the water, the kitchen flooded, damaging the floor, subfloor walls and ceilings below, which now would have to be replaced. This new damage created by the seller's agent was enough to get us out of the original purchase contract. Several weeks later, we found another home. Angela gave us a $25 discount for being repeat customers. Robert came out and did a great job. We received his 36 page report via email the next morning. Would not hesitate to use White Glove again!
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$350
Christopher R.
07/2015
home inspection
+ -1 moreAfter a cancellation by my original inspector the day before my inspection due to illness, I was on the hunt for a quick and highly qualified home inspector. I located White Gloves online and their response was immediate, even though it was almost 7:00 pm. They scheduled me with an inspector for 9:00am the next morning. Bruce was my inspector. His inspectIon took approximately 2.5 hrs for the 3400 sq ft home and basement. He was thorough and professional and identified some potentially serious issues with the home that we would not have had corrected otherwise.
Description of Work: Pre-purchase home inspection
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$425
Laurie W.
10/2014
home inspection
+ -1 moreunknown
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$1,300
Frank F.
08/2014
home inspection
+ -1 moreExcellent job. When I set up for the appointment it was very easy and they were very nice on there customer service. They gave me a timeframe of when the inspector would arrive and Robert, the home inspector, did arrive on time and ready to go. He did a great job. As he did the inspection I followed him and he explained to me everything that was wrong or right. He was well educated and experience in buildings especially the house I am looking at because it is a older home. He crawled under the roof, on top of the roof and walk the entire roof line. He had attention to detail. Customer service said the inspection timeframe would be 2 to 2 1/2 hours and the inspector completed it into an half hours. The location of the new home was two hours away from their office and they still came out and did the inspection with great service.
Description of Work: New home inspection
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$385
Contact information
9s261 Skylane Drive, Naperville, IL 60564
www.whitegloveinspections.comLicensing
Insured
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Service Categories
Home inspection,
Mold Testing & Remediation,
Radon Detection & Reduction
FAQ
White Glove Building Inspections, Inc is currently rated 4.5 overall out of 5.
White Glove Building Inspections, Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, White Glove Building Inspections, Inc does not offer free project estimates.
No, White Glove Building Inspections, Inc does not offer eco-friendly accreditations.
No, White Glove Building Inspections, Inc does not offer a senior discount.
No, White Glove Building Inspections, Inc does not offer emergency services.
No, White Glove Building Inspections, Inc does not offer warranties.
White Glove Building Inspections, Inc offers the following services: White Glove Building Inspections, Inc
Contact information
9s261 Skylane Drive, Naperville, IL 60564
www.whitegloveinspections.com