The Grout Medic

marble contractor, ceramic tile installer, floor cleaner

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With a knack for excellence, The Grout Medic of West/Southwest Chicagoland, can handle all your residential and commercial tile, grout, natural stone and reglazing needs big or small. Call us today and let us be your 1 stop solution.

Business highlights

13 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.8277 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
8%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 51-75 of 277 reviews

Susan J.
07/2022
4.5
They are very responsive and run on time. The work was completed promptly and well done. The cost was what they said it would be.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Angela K.
07/2022
5.0
Excellent communication and job well done on site. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan G.
07/2022
5.0
Excellent, very reliable and pleasant service, provided all information needed for resuming the use of the repaired area. They were also timely from coming out for the estimate to doing and completing the work. We can’t thank them enough,and will be hiring them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank B.
06/2022
5.0
Great work. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen v.
06/2022
5.0
Very efficient and worth the money. Very good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Jose G.
06/2022
5.0
The whole service, from estimate, to procedure, to process was very professional. The tech Dylan went above and beyond service. Will highly recommend this grout company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Gus D.
04/2022
5.0
Great work. It all looked new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$470

Mary Lou C.
03/2022
5.0
My job did not fit into any of the given categories. I needed the caulk replaced in my walk-in shower stall. They did a wonderful job and the technician was helpful and courteous. I would rehire this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$285

Michael B.
03/2022
5.0
Rob, the owner, and Joe, the technician, were both great! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$690

Valerie P.
03/2022
5.0
Good experience.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Pam G.
03/2022
4.0
The quality was above average but not perfect - certainly better than I expected. The gentleman who came was professional and I would highly recommend him. My only serious issue was the day before he was scheduled to arrive, an additional ?fuel fee? was added. Look - I know gas prices went up but I live in a densely populated area. I doubt he needed to travel for miles to get to my house. It was a crap move by the boss when I had an official signed contract. It was not even the amount added. I just thought it was an unprofessional move on the part of the owner. Add it to contracts from now on - do not rewrite existing contracts. It was far too late for me to hire another company. So, my guy was great - professional, good communication, hard worker, polite. His boss? I do not know. If his costs honestly went up so much that previously signed contracts were not acceptable anymore, have the decency to talk to me.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Chuck L.
03/2022
5.0
Very professional work and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$630

Laura K.
02/2022
5.0
I hired the Grout Medic to clean tile, grout and recaulk some areas in 3 separate rooms. The owner and technician were both professional, timely, did a great job communicating and answered all my questions. I'm extremely happy with the results! Would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vagen O.
01/2022
5.0
We heard about them thru Angie's list, they came out gave us a free estimate, out of three estimate we hired them, and glad we did, they were on time did great work very professional, they installed some cracked tiles in our kitchen and regrout our bathroom shower, very happy with all the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,090

Patti K.
12/2021
5.0
Gentleman who did the work was professional and did an excellent job. Very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Janet D.
11/2021
5.0
The technician arrived promptly and worked diligently. The grout was repaired, the tub and shower cleaned and re-caulked with skill. He advised us as to how to maintain the surfaces, and cleaned all work debris.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$600

Cheryl J.
11/2021
5.0
Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$45,500

Michael C.
10/2021
5.0
Your man was very professional did the job very good he cleaned up very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$325

Susie M.
10/2021
5.0
Joe was our servicemen. He was phenomenal. He went above and beyond. I didn't expect him to fix the seal around our counters or tighten up the shower head. Our bathroom looks like it's brand new. They do great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$680

Joyce D.
10/2021
5.0
On time, professional all did a great job. Had my marble master bath cleaned and sealed floor, vanity, tub and shower. Also had the ceramic tile walls in the shower grout cleaned and re called entire bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

Myrna M.
10/2021
5.0
The work done looks great. Big improvement. No mess. Knew exactly how to do it explained what he going to do and was a pleasure to talk to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou K.
08/2021
5.0
I hired Grout Medic to clean the tile in our shower and floor in the master bath and replace the grout in the shower. Joe arrived on time and was very polite and very knowledgeable. After completing the job he asked me to inspect the work. I couldn't believe how amazing it turned out! The floor tile and grout was very clean and the shower tile and grout looked brand new. Joe exceeded my expectations and cleaned the entire area and left it spotless. I recommend Grout Medic highly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$470

Scott C.
08/2021
5.0
Tile/grout cleaning, grout repair and caulk replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$620

Jim F.
07/2021
5.0
Perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$380

Georgann K.
07/2021
5.0
Scheduled to fit my needs! Personable, informative, thorough, neat, careful, professional and experienced in all aspects of the job. Above and beyond expectations!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

marble contractor,
ceramic tile installer,
floor cleaner

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

The Grout Medic accepts the following forms of payment: CreditCard
Yes, The Grout Medic offers free project estimates.
No, The Grout Medic does not offer eco-friendly accreditations.
No, The Grout Medic does not offer a senior discount.
No, The Grout Medic does not offer emergency services.
Yes, The Grout Medic offers warranties.

Contact information

1515 Legacy Circle, Suite 3E, Naperville, IL 60563

http://www.groutguy.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed