This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
With a knack for excellence, The Grout Medic of West/Southwest Chicagoland, can handle all your residential and commercial tile, grout, natural stone and reglazing needs big or small. Call us today and let us be your 1 stop solution.
They are very responsive and run on time. The work was completed promptly and well done. The cost was what they said it would be.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
4.5
Yes, I recommend this pro
Angela K.
07/2022
5.0
Excellent communication and job well done on site. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Alan G.
07/2022
5.0
Excellent, very reliable and pleasant service, provided all information needed for resuming the use of the repaired area. They were also timely from coming out for the estimate to doing and completing the work. We can’t thank them enough,and will be hiring them again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank B.
06/2022
5.0
Great work. Very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Karen v.
06/2022
5.0
Very efficient and worth the money. Very good job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$210
Jose G.
06/2022
5.0
The whole service, from estimate, to procedure, to process was very professional. The tech Dylan went above and beyond service. Will highly recommend this grout company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$600
Gus D.
04/2022
5.0
Great work. It all looked new again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$470
Mary Lou C.
03/2022
5.0
My job did not fit into any of the given categories. I needed the caulk replaced in my walk-in shower stall. They did a wonderful job and the technician was helpful and courteous. I would rehire this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$285
Michael B.
03/2022
5.0
Rob, the owner, and Joe, the technician, were both great! Highly recommended.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$690
Valerie P.
03/2022
5.0
Good experience.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Pam G.
03/2022
4.0
The quality was above average but not perfect - certainly better than I expected. The gentleman who came was professional and I would highly recommend him. My only serious issue was the day before he was scheduled to arrive, an additional ?fuel fee? was added. Look - I know gas prices went up but I live in a densely populated area. I doubt he needed to travel for miles to get to my house. It was a crap move by the boss when I had an official signed contract. It was not even the amount added. I just thought it was an unprofessional move on the part of the owner. Add it to contracts from now on - do not rewrite existing contracts. It was far too late for me to hire another company. So, my guy was great - professional, good communication, hard worker, polite. His boss? I do not know. If his costs honestly went up so much that previously signed contracts were not acceptable anymore, have the decency to talk to me.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Chuck L.
03/2022
5.0
Very professional work and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$630
Laura K.
02/2022
5.0
I hired the Grout Medic to clean tile, grout and recaulk some areas in 3 separate rooms. The owner and technician were both professional, timely, did a great job communicating and answered all my questions. I'm extremely happy with the results! Would highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vagen O.
01/2022
5.0
We heard about them thru Angie's list, they came out gave us a free estimate, out of three estimate we hired them, and glad we did, they were on time did great work very professional, they installed some cracked tiles in our kitchen and regrout our bathroom shower, very happy with all the work they did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,090
Patti K.
12/2021
5.0
Gentleman who did the work was professional and did an excellent job. Very happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Janet D.
11/2021
5.0
The technician arrived promptly and worked diligently. The grout was repaired, the tub and shower cleaned and re-caulked with skill. He advised us as to how to maintain the surfaces, and cleaned all work debris.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$600
Cheryl J.
11/2021
5.0
Excellent job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$45,500
Michael C.
10/2021
5.0
Your man was very professional did the job very good he cleaned up very good
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$325
Susie M.
10/2021
5.0
Joe was our servicemen. He was phenomenal. He went above and beyond. I didn't expect him to fix the seal around our counters or tighten up the shower head. Our bathroom looks like it's brand new. They do great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$680
Joyce D.
10/2021
5.0
On time, professional all did a great job. Had my marble master bath cleaned and sealed floor, vanity, tub and shower. Also had the ceramic tile walls in the shower grout cleaned and re called entire bathroom.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Myrna M.
10/2021
5.0
The work done looks great. Big improvement. No mess. Knew exactly how to do it explained what he going to do and was a pleasure to talk to.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lou K.
08/2021
5.0
I hired Grout Medic to clean the tile in our shower and floor in the master bath and replace the grout in the shower. Joe arrived on time and was very polite and very knowledgeable. After completing the job he asked me to inspect the work. I couldn't believe how amazing it turned out! The floor tile and grout was very clean and the shower tile and grout looked brand new. Joe exceeded my expectations and cleaned the entire area and left it spotless. I recommend Grout Medic highly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$470
Scott C.
08/2021
5.0
Tile/grout cleaning, grout repair and caulk replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$620
Jim F.
07/2021
5.0
Perfect
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$380
Georgann K.
07/2021
5.0
Scheduled to fit my needs! Personable, informative, thorough, neat, careful, professional and experienced in all aspects of the job. Above and beyond expectations!