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ShelfGenie of Chicago

Home and Garage Organization, Cabinet Making, Finished Carpentry and Woodworking,

About us

Creating custom storage and organizational solutions is what we do at ShelfGenie®. We employ both designers and installers who can transform your home with our Glide-Out™ shelving solutions and meet any specific accessibility, storage or organizational need. Corporate Office: 5500 Interstate North Parkway, Ste 250, Atlanta, GA 30328.

Business highlights

25 years of trusted experience

Services we offer

Complimentary, no obligation in-home design consultation scheduled at your convenience Custom design that maximizes your existing space Custom solution that brings everything within reach Custom solution that turns pain and frustration into love and enjoyment Custom full extension Glide-Out shelving solutions Custom GlideOut's that can hold 100 lbs. each Custom storage accessories for the kitchen and other areas of the home Custom installation by our trained and certified installers

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.748 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
19%
3
6%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
3.7
professionalism
4.9
responsiveness
4.6
punctuality
4.8
Showing 1-25 of 48 reviews

Marie K.
03/2017
4.0
home & garage organization
  + -1 more
Ok but more expensive.
Description of Work: Put in pie shaped lazy Susan bottom corner cabinet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Ruth M.
10/2016
4.0
custom cabinets, insulation
  + 0 more
Gr8 Very Happy!
Description of Work: Pantry shelves installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,200

Ruth M.
09/2016
4.0
insulation
  + -1 more
It was good when we finally got it installed. What I disliked about it was the installation, they only had two people installing. When it did come in, it took quite a while for them to install because they only have two people and it doesn't look like they work past five. We bought the big deal. The ShelfGenie itself, all of that looks gorgeous. The guy who installed it was nice but I think they need to have more installers that has more flexible hours. Now, I have my cabinets in and have thought about possibly getting another coupon from Angie's List if I can do that and use them again. They are pricey.
Description of Work: They installed the shelving unit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Mary C.
06/2016
5.0
home & garage organization
  + -1 more
.
Description of Work: I love my new kitchen shelving units! Each sturdy drawer glides out completely so I don't have to get on my knees to find something in the back of my lower cabinets. The mechanism for my upper cabinet pulls the top two shelves down to eye level as well as making the contents easily accessible. All shelving was customized to my needs and desires. I smile whenever I pull out a drawer!
Rating CategoryRating out of 5
Yes, I recommend this pro

Doug W.
04/2016
5.0
home & garage organization
  + -1 more
Very well. Design guidance and installation was perfect. I bought a house with custom cabinets with no pull out drawers and wanted them installed. They came in on schedule and quality was high. They aren't cheap and are, in fact, very expensive but they don't oversell. Very professional. I highly recommend them.id do more if costs were lower. I will purchase more in time.
Description of Work: Installed kitchen pull out drawers and organizers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

E S.
03/2016
5.0
home & garage organization
  + -1 more
ShelfGenie is a very impressive product, and the owner of the business was very throrough and professional in explaining all the details and benefits of having these shelves.
Description of Work: Gave an excellent presentation of the product.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Celeste K.
11/2015
3.0
custom cabinets
  + -1 more
We purchased a deal on Angie's List ($199 for $500 of Custom Glide-Out Shelving for Existing Cabinetry) for our kitchen. The trouble was - when the money was deducted from our account, instead of it being $199, they took out $500. I am not sure if this was on the provider's end or a mistake from Angie's List. The whole thing made me feel very nervous, so I cancelled the transaction. Angie's List was very good about refunding the money. I was not sure which rating to give since we did not use them, yet it was not a positive transaction due to the financial issue. So I gave them a "C" for lack of an "N/A" choice for rating.
Description of Work: I bought a $199 for $500 of Custom Glide-Out Shelving for Existing Cabinetry offer. However, there was a problem with the transaction, so we didn't use them (see below).
Rating CategoryRating out of 5
$199

Susan A.
09/2015
5.0
home & garage organization
  + -1 more
Work was professionally done. Great result.
Description of Work: Provided slide-out drawers for 6 cabinets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Doug K.
09/2015
5.0
custom cabinets, home & garage organization, woodworking
  + 1 more
Very satisfied. A little pricey, but worth it in the end. We will eventually add other similar kitchen shelves when the budget allows.
Description of Work: Custom built pull-out shelving for our kitchen pantry and then installed them onsite.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,450

Mary S.
07/2015
4.0
custom cabinets, cabinet refacing
  + 0 more
It went very well. It took a few weeks for the materials to be prepared. I had more work done than what the big deal offered. I was generally pretty happy with the service but at first they made a few errors and the installers did not seem to know how to cut the edges of the cabinets.
Description of Work: I used the big deal of ShelfGenie of Chicago.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$199

Joyce F.
07/2015
4.0
home & garage organization
  + -1 more
The salesperson was prompt, friendly andknowledgable. It was a very good experience.
Description of Work: Took measurements, provided a view of what could be done and what worked best for me.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

ANDREW H.
04/2015
4.0
home & garage organization
  + -1 more
George did a great job providing us with an estimate and different options for our space. He was very professional and responsive. The quality of the finished product is very good, but the installer for our project was less than professional when asked to do a few things to protect the surrounding area during the installation process. Would have been a much more enjoyable experience had he simply agreed to do the things we requested. George was very helpful in addressing the situation.
Description of Work: Installed a few pull outs, lazy susan and a garbage can slide-out.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

TASHA H.
02/2015
5.0
handyman service
  + -1 more
Serena and Neil were both extremely knowledgeable, helpful, and professional. Neil did a really great job installing.
Description of Work: Pantry shelves

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Response from ShelfGenie of Chicago
Mrs. {member name removed}, By now you had a chance to fully enjoy your ShelfGenie pull-out shelving. Thank you again for your purchase. We consider you a valuable ShelfGenie family member and hope you are completely satisfied by your ShelfGenie transformation. If you have any questions or suggestions for us please contact me. We hope you will recommend us to Family and Friends. Happy Gliding! Scott O'Hara Director of Corporate Markets

Sally C.
01/2015
5.0
custom cabinets
  + -1 more
In brief, the installer, one Tim Duren did a very professional job that was both impeccable and most of all precise!! I highly recommend him as the installer of this product!!
Description of Work: Seven ShelfGenie maple shelves were installed and doors to this pantry/cabinet were re-configured.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,229.25

Response from ShelfGenie of Chicago
Dear Mrs. {member name removed}, By now you have had a chance to fully enjoy your ShelfGenie pull-out shelves. Thank you again for purchase! We consider you a valuable ShelfGenie family member and hope you are completely satisfied by your ShelfGenie transformation. If you have any questions or suggestions for us please contact me. We hope you will recommend us to Family and Friends. Happy Gliding! Scott O'Hara Director of Corporate Markets

Cheryle S.
06/2014
5.0
home & garage organization
  + -1 more
Service was first class from start to finish. It began with a designer coming on site to understand what I was looking to accomplish, evaluate current storage configuration and then offering the redesign to maximize storage in my kitchen using Shelf Genie roll out shelving. The designer explained shelving construction along with the options for shelf material - samples were available. She did some preliminary measurements and drew a design model. Once we arrived at a final design and shelf option, she re-measured to determine cost. The next step was a visit from the installer who reviewed the design with me and took final measurements. The shelving was then ordered and I was contacted in about three weeks for installation. Installation took the better part of a day since all shelves are custom-installed to accommodate all the little variances from cabinet to cabinet. Neil was my installer and he was fabulous!! He did a great job with the install. He made sure that all shelves worked perfectly and showed me the ins and outs to remove the shelves. He even patched the holes in my pantry where old shelves were removed and touched up with paint I had available. He cleaned up so well, you would never know anyone had been there with drills ,etc, I had 13 roll out shelves installed in kitchen cabinets and 6 rollout shelves installed in the pantry for a total of about $5,000. While you may be able to find less expensive roll out shelving including DIY from the big box stores, you can't beat the quality of Shelf Genie shelves, design and installation process and workmanship. Each shelf holds up to 100 lbs. They roll out completely so there is easy access to the complete surface area. Most of all, you can't beat the ease of accessing items stored in the bottom shelves of bottom cabinets. I have been enjoying my Shelf Genie shelves for about two months now. This is one of the best investments in my kitchen that I have made. I highly recommend Shelf Genie.
Description of Work: Designed kitchen cabinet and pantry storage and installed roll out cabinet and pantry shelving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from ShelfGenie of Chicago
Dear [Member name removed]; Thank you for purchasing your customized Glide-Out shelving from ShelfGenie! We consider you a valuable ShelfGenie family member and hope you are completely satisfied by your ShelfGenie transformation. If you have any questions or suggestions for us please contact me. We hope you will recommend us to Family and Friends. Happy Gliding! Scott O'Hara Director of Corporate Markets

Christine M.
06/2014
5.0
custom cabinets, closet systems, countertops, home & garage organization, cabinet refacing
  + 3 more
They're wonderful. The guy who came out was fantastic, accurate, it's a wonderful product and I just love it. He was so precise. He made the cabinets fit, he worked well with me, he knew what was in my cabinets and he made suggestions as to how to best utilize the space. No unexpected issues occurred and I spent $2800. It was quite expensive but it was worth it.
Description of Work: I had ShelfGenie of Chicago do my cabinets in the end of February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from ShelfGenie of Chicago
Dear [Member name removed]; Thank you for purchasing your customized Glide-Out shelving from ShelfGenie! We consider you a valuable ShelfGenie family member and hope you are completely satisfied by your ShelfGenie transformation. If you have any questions or suggestions for us please contact me. We hope you will recommend us to Family and Friends. Happy Gliding! Scott O'Hara Director of Corporate Markets

Robert O.
06/2014
1.0
home & garage organization
  + -1 more
I purchased a deal for $500 of shelving for $199. ShelfGenie will not honor this deal and insist that I spend additional money. Their prices are astronomical! They want $863 for 2 18 inch slide-outs with 2 trash cans! not long ago I purchased 2 30 inch slide-outs of better quality for $75$ each.
Description of Work: .
Rating CategoryRating out of 5
$199

Janet P.
05/2014
5.0
closet systems, home & garage organization, woodworking
  + 1 more
Neil was great! Professional, punctual, and went above and beyond to ensure satisfaction.
Description of Work: Installed roll out shelves in utility closet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from ShelfGenie of Chicago
Dear [member name removed]: Thank you for your purchase and review of ShelfGenie products and services provided by Neil. I have shared your remarks with Neil and please let us know if we can assist you further. We hope you will also refer us to any family and friends who could benefit from a ShelfGenie shelving transformation! Thank you again for your business and let us know if we can assist you further. Andy Schwartz - Director of Corporate Markets Chicago

Paula J.
05/2014
5.0
custom cabinets, home & garage organization, home remodeling
  + 1 more
The staff member from Shelf Genie discussed what I wanted in my kitchen cabinets. She then ordered the needed product. A few weeks later, the custom made shelving was professionally installed by Tim. He was prompt in arriving, made sure he knew what I wanted, and was very efficient. This is an expensive product, but I am very happy with it.
Description of Work: The staff from Shelf Genie, Serena, advised me on pull out shelving for my kitchen cabinets. The sales rep then measured my cabinets and ordered the product needed. The installation was efficiently completed a few weeks later.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from ShelfGenie of Chicago
Dear [removed member name]: Thank you for your purchase and review of our products and services. Your feedback has been forwarded to your ShelfGenie team and we hope you will also refer ShelfGenie to your family and friends. Thank you again for your business. Andy Schwartz - Director of Corporate Markets Chicago

Brian M.
03/2014
4.0
home & garage organization
  + -1 more
Designer was on time and professional. She provided information on the shelf system they offer and ideas for improving our space. We were taken back by the minimum required to purchase on this deal and thought it a bit mispleading. While their product looks top shelf, I think the pricing was much too high for our purposes. Thanks
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$199

Signe B.
03/2014
5.0
custom cabinets, woodworking, cabinet refacing
  + 1 more
When they finally got back to me it wasn't something I could afford to do. They treated me well and explained the situation to me but it just ended up being more than I could afford.
Description of Work: I bought a big deal for Custom Glide-Out Shelving for Existing Cabinetry.
Rating CategoryRating out of 5
Yes, I recommend this pro

Reginald & Paulita S.
02/2014
3.0
cabinet refacing
  + -1 more
They were very nice and accomadating but deal isn' really what is being offered.
Description of Work: Big deal.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
2.0
punctuality
2.0


Jean L.
12/2013
5.0
custom cabinets, home & garage organization, woodworking
  + 1 more
They did a very nice job. They came in to take measurements. It took about 2-3 weeks to build the shelves and then we scheduled the installation. The installation was done in 2 days because of the number of shelves they had to install.
Description of Work: They built sliding custom shelves in our kitchen cabinets.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Diana K.
12/2013
5.0
custom cabinets, home & garage organization, woodworking
  + 1 more
The service went very well. We had someone come in to give an estimate, once we agreed to it the installer came back to re-measure to make sure everything was correct. They put in the order with half the payment down. The order was in within 4-6 weeks. One technician installed the shelving within 2-3 hours. They were great to work with from the start to the finish.
Description of Work: They put in pull out shelving underneath our kitchen sink cabinet and bathroom sink cabinet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Patricia B.
12/2013
5.0
closet systems, home & garage organization
  + 0 more
I love it! Of all the money I have ever spent on home improvement this is the most worth while and best spent.
Description of Work: Designed, built, and installed pullout shelving in my kitchen, pantry, laundry room, and master bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1248 Bainbridge Dr, Naperville, IL 60563

http://www.shelfgenie.com/local/chicago/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home and Garage Organization,
Cabinet Making,
Finished Carpentry and Woodworking,
Cabinet Refacing and Refinishing,
Handyman Services,
Closets,
Kitchen and Bath Remodeling,
Insulation,
Countertops and Backsplashes,
Home Staging,
Interior Design and Decorating

FAQ

ShelfGenie of Chicago is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

ShelfGenie of Chicago accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, ShelfGenie of Chicago offers free project estimates.
No, ShelfGenie of Chicago does not offer eco-friendly accreditations.
No, ShelfGenie of Chicago does not offer a senior discount.
No, ShelfGenie of Chicago does not offer emergency services.
Yes, ShelfGenie of Chicago offers warranties.
ShelfGenie of Chicago offers the following services: Complimentary, no obligation in-home design consultation scheduled at your convenience Custom design that maximizes your existing space Custom solution that brings everything within reach Custom solution that turns pain and frustration into love and enjoyment Custom full extension Glide-Out shelving solutions Custom GlideOut's that can hold 100 lbs. each Custom storage accessories for the kitchen and other areas of the home Custom installation by our trained and certified installers

Contact information

1248 Bainbridge Dr, Naperville, IL 60563

http://www.shelfgenie.com/local/chicago/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM