Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Rumi Garage Door Co

Garage Doors

About us

Rumi Garage Doors company specializes in the service, sale and installation of residential garage doors. Our goal is to provide outstanding customer service and finest products. We service and repair most manufactures garage doors and openers. $15 OFF Service Call and Spring Replacement. Thank you for your interest in our business.

Business highlights

16 years of trusted experience

Services we offer

New garage door and opener installation. Broken spring, roller, cable, hinge, bearing, gear kit, logic board, keypad, remote control, programming & safety sensor.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0100 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 100 reviews

Janet H.
06/2015
5.0
garage doors
  + -1 more
This is the BEST company to have service your garage doors. He is prompt, explains what needs to be done and the cost and timing to do the work! This is the second repair service I have used Rumi for (first was to replace my door spring) and I have been nothing but TOTALLY satisfied with his work and knowledge. We will definitely be contacting him again when we replace our garage doors. I called this morning and he was able to come today at my convenience which was so helpful! Great experience all around!
Description of Work: Replaced the cables on the sides of my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven I.
06/2015
5.0
garage doors
  + -1 more
This is the second time I used Rumi for my garage repairs. He's always responsive and comes right out. I will definitely use him again!
Description of Work: Cleaned sensors and adjusted spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Greg W.
06/2015
5.0
garage doors
  + -1 more
Went great! Reached out in the morning, and he was able to come over same day. Even was willing to come over later in the evening to accommodate my work schedule. Got the job done very quickly, and the garage door is much quieter than before. Highly recommend.
Description of Work: Garage door broken spring repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Saida B.
06/2015
5.0
garage doors
  + -1 more
After reading some reviews, Rumi Garage Door stuck out. I generally read the negative reviews and see how the owner/s respond. There were mostly positive reviews for this company, but the way the owner responded to one unhappy customer was very professional. He offered to rectify the problem and also wrote that, "the customer is always right". Sometimes you see owners responding to a complaint in an angry, judgmental or rude way. I always avoid these companies! Anyway, I contacted a few other companies, but Rumi Garage Door answered right away and was available same day. I believe it was Mike who I spoke with, the owner. He was polite and accommodating. He asked when to come that day and we decided on a time between 5:30 and 6:30 pm. He arrived on time, explained and showed me the broken spring, gave me a price, took off Angie's List discount and asked if I wanted him to fix the spring right then. I said sure! He responded with an enthusiastic and friendly "thank you". It was fixed within 20 minutes and it works great. Our door runs nice and smoothly and is a lot quieter as well!
Description of Work: 1) Fixed a broken spring 2) Lubricated door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Roy Y.
05/2015
5.0
garage doors
  + -1 more
It went great. Cars are freed from the garage. Mike came out same day and right on time. Work was completed in less than 30 minutes with everything repaired and running smoother than before. I called Mike as my sister in law had a similar repair done by him a few weeks back and suggested I call Rumi. ( I also checked Angie's list for reviews of course). Highly recommended! Wish all repair work went as well.
Description of Work: Replaced 2 broken garage door springs and damaged "Genie lock" door mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Youlin J L.
04/2015
5.0
garage doors
  + -1 more
The springs of my garage were broken on Sunday afternoon, and then I called Rumi Co. Mike scheduled appointment to come the next day. Mike was on time, friendly, and efficient. Last time when I called Rumi for another problem was on a very cold day in January, Mike came right away and fixed the problem. I Have had very good experiences with Rumi. Well done!
Description of Work: 2 springs were changed with 3-year warranty

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Margarette L.
03/2015
1.0
garage doors
  + -1 more
Left three messages in the last two days with no return call (during hours of operation posted). My car is trapped in the garage and no way to open so this was important that I talk to someone and get something scheduled and fixed as soon as possible. I had read all the positive reviews on Angie's list, as well as Yelp and chose to call this provider. Unfortunately, I did not receive any calls back so I am going with Sears who will get someone out mid-day today. I wanted to give my business to a local small business and the reason why I went this route, but seems that the big companies just have more resources to be responsive.
Description of Work: Called for garage door repair. Garage door wouldn't open with car trapped inside.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Rumi Garage Door Co
Hello, I apologize that i was not able to help you. You called me Sunday and Monday. I called you back on Monday and we spoke on the phone. I told you that i apapologize, because i was out of town. You told me on the phone that you had Sears people to come and help you. The only thing i can apologize for is for not answering phone on Sunday, we had no promises, we had no set appointment, i understand that it was important to you. My every call I get is important, every person calls because they have a problem that is important to them. As much as i can, i try to solve them all. But there is always human error. Every one is not perfect. Ruining my 4 year job because i did not answer your phone call is not right. But customers are always right. I apologize again, hopefully i will be able to help you in the future.

Randy K.
02/2015
5.0
garage doors
  + -1 more
Mike was excellent. I could not be happier. It is obvious he is very knowledgeable as quickly as he worked. In about 1.5 hours he removed the old opener, installed a new one. Removed and replaced the old springs. Then adjusted the door tracks because it was not working as smoothly as he liked. Never again will I mess with replacing he garage door opener. I'll call Mike in a heartbeat.
Description of Work: Removed and replaced the original garage door opener. Replaced the two garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

CHANDRA S.
02/2015
5.0
garage doors
  + -1 more
I have used a service provider for garage door. It worked out fine. The guy came and did the job. It has been almost 2 months now. It was a company called Rumi. It went fine. He came and he did the job. I didn't have anything that I don't like. I called him and he was pretty much ready to come pretty much next morning, he came as expected and he did it as expected. It was all over and I have nothing to complain. The price was pretty compatible and comparable to others. He did it and it is working. He was an hour late. He was pretty professional.
Description of Work: The last service was back in December. They replaced the garage door spring.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$189

shaishiv V.
01/2015
5.0
garage doors
  + -1 more
My garage door was not opening and I realized that spring was broken. I called Rumi and he came within 30 mins. He changed spring and the part that was broken for pulling the door within 20-25 mins. Very courteous and professional. Highly recommend him.
Description of Work: Fixed broken spring for garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

kevin S.
11/2014
5.0
garage doors
  + -1 more
Service was provided excellent. Was on time and very fair price. Also did some extra maintenance without full charge. Very professional and courteous.
Description of Work: Battery needed to be replaces on keypad that was stuck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Larry N.
11/2014
5.0
garage doors
  + -1 more
I called in the morning to schedule an estimate and he suggested we meet later that day. When he arrived, he immediately diagnosed the problem as a broken spring. 30 minutes later, he had it fixed and adjusted the opener so everything worked properly. He didn't try to sell me a service or parts I didn't need. An awesome experience all around.
Description of Work: Garage door spring replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

JOE G.
11/2014
5.0
garage doors
  + -1 more
.My garage door spring broke on Wednesday night. I callled Rumi Thursday morning and he promised to get to my house at noon. He showed up exactly on time and replaced both springs and since the door is 16 years old I had him replace all the rollers for the reasonable fee of $50. He tested the operation of the door opener and adjusted it's setting. It probably didn't take him more than 20 minutes to do everything. He is a nice guy to work with and I would be happy to use his services again. Unexpectedly, he also provided a 3 year warranty on his work.
Description of Work: Replaced garage door springs and rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Brad L.
11/2014
5.0
garage doors
  + -1 more
He was done in twenty minutes. It was amazing. Great job. Very friendly. I highly recommend.
Description of Work: Replaced torsion spring for garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Jason K.
10/2014
5.0
garage doors
  + -1 more
Scheduled quickly to get out to my house and gave me a one hour time window. Showed up during the window, let me know what he was going to do and finished everything in 20 minutes. Everything went great and my garage door is back to normal.
Description of Work: Replaced a broken spring on my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Angela B.
09/2014
5.0
garage doors
  + -1 more
Spring broke on my garage door on Sunday. I sent an email to Rumi (thru Angies List) on Sunday to request an appointment to come fix. A response was received that Sunday afternoon and an appointment time was scheduled for Monday morning. I was surprised and thankful to receive an email on Sunday, as I was expecting not to hear anything till Monday. Mike was at my house at the scheduled time on Monday and only took him about 20 minutes to fix the broken spring on the garage door. I was very happy with the service and would recommend Rumi Garage Door. I will definitely use again.
Description of Work: Replaced a broken spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Michael M.
09/2014
5.0
garage doors
  + -1 more
Mike is an excellent repairman and really understands garage doors and openers. This is the second time I used Rumi and both times he was very responsive (came out same day), charged a fair price and gives a one year guarantee on his work. Last time he replaced a broken torsion spring and installed a wireless combination remote controller. This visit he repaired a broken sprocket on my Lift Master opener. I was afraid I would need a new opener but he had part and was able to quickly fix the problem.
Description of Work: Replaced broken sprocket on door opener chain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Jill K.
09/2014
5.0
garage doors
  + -1 more
excellent!!!! clean excellent work.
Description of Work: Repair my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Michelle P.
08/2014
5.0
garage doors
  + -1 more
Rumi rocks! As I was leaving for work, and went to open my garage door, I discovered it would only open a foot. I called Rumi, and he quickly diagnosed it as a probable broken spring. He was at my house in less than a half hour and had the door fixed very quickly. I decided to have both springs replaced as they were the same age and the other was probably in its way out anyway. I will be using Rumi again when I decide to replace my garage door in the future!
Description of Work: Spring replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Brian H.
08/2014
5.0
garage doors
  + -1 more
I can't say enough about the great job Rumi did in helping me with my garage door issues. I would recommend them to anyone. Prompt, courteous and knowledgeable with a great price. What more can I say, thanks Rumi.
Description of Work: Garage door troubleshooting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim B.
06/2014
5.0
garage doors
  + -1 more
One of my garage door openers stopped working and the other was very loud. Mike discussed multiple options. I decided on LiftMaster Belt Openers. Set an appointment for following week. Mike was on time and did an excellent job. He replaced rails, openers, wires and keypads. He set up all remote openers. Fantastic job, I would highly recommend Mike.
Description of Work: Replaced two garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Dan G.
06/2014
5.0
garage doors
  + -1 more
I was very impressed and happy with the service we received. He was able to come out the same day I had called him. The night before I had parked my car in the most inconvenient way, right in the middle of the garage, not that I was expecting my garage springs to break. He was very careful working around the vehicle and was very efficient. I would definitely use his sevices again and recommend him to family and friends. Couldn't be happier!!
Description of Work: Wonderful Service!!! My garage springs broke in the morning as I was getting ready to leave for work. He had replaced both of the springs in an efficient and proffessional manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

John U.
06/2014
5.0
garage doors
  + -1 more
They came out quickly, within an hour, and fixed the problem which essentially required two springs to be replaced. Great service, prompt and professional.
Description of Work: Garage Door Springs

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Sheila C.
05/2014
5.0
garage doors
  + -1 more
He looked to see what the issue was. We discussed actions taken previously before calling him. We agreed to replace the opener.
Description of Work: Replaced garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

LI W.
04/2014
5.0
garage doors
  + -1 more
My old opener was suddenly out of work, and I called Mike around 8:30pm (I am a little surprised when he answered my call), and I asked him to give me a quote about the opener and installation fees. He gave me a list of Liftmaster models to choose, and I chose the model 8550 and the total charge is $430. Next day, he came earlier than the scheduled time. I told him I know his contact information from Angielist, and he immediately gave me $15 off discount, therefore, the total charge is $415, and I am very happy about it. Mike did an excellent job in installing the opener, sensors, and key pad, he is very skilled and efficient, it only took him around 1 hour to finish everything. I am very impressed by his expertise and efficiency. P.S. Before I contacted Mike, and I also got a quote from another guy, but the price offered by Mike is better. In addition, Mike offered two remote controls, and the other guy who offered higher price only provide one remote control.
Description of Work: Replaced the old broken garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$415

Contact information

11s572 Walter ln., Naperville, IL 60564

http://www.rumicom.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 3:00 PM

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Rumi Garage Door Co is currently rated 5 overall out of 5.

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 3:00 PM

Rumi Garage Door Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Rumi Garage Door Co does not offer free project estimates.
No, Rumi Garage Door Co does not offer eco-friendly accreditations.
Yes, Rumi Garage Door Co offers a 5% senior discount.
No, Rumi Garage Door Co does not offer emergency services.
Yes, Rumi Garage Door Co offers warranties.
Rumi Garage Door Co offers the following services: New garage door and opener installation. Broken spring, roller, cable, hinge, bearing, gear kit, logic board, keypad, remote control, programming & safety sensor.

Contact information

11s572 Walter ln., Naperville, IL 60564

http://www.rumicom.com

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 3:00 PM