Mr. Duct

The technician, 'Rem' was timely, professional, courteous, knowledgeable, communicated the entire process, cleaned up the area before departing. I would hire him again.

Technician was pleasant and arrived on time, did good work and cleaned up after himself. He also put on a new exterior vent cover that I provided, even though it gave him some trouble.

I called Mr. Duct in the morning. Service was performed the same day. As a mom to six, they were able to work within my limited time available, and before school let out. Technicians were polite, professional and very respectful of the fact that there was a baby sleeping upstairs. I would hire them again and highly recommend them to anyone considering maintenance or with an urgent situation.

Emanuel and Ryan come on time, was friendly and professional. Upon completion, Emanuel shoed me a pictures of before and after. They clean everything after themself. Left nothing behind!

Overall this is a good company, the service technicians very polite and professional. They were here on time and did a good job. My issue is I swear I was told the job would cost $175 and for the cleaning I was charged $195. Not a big deal. Once here to do the work I was told a section of duct was flex pipe which is illegal. I agreed. The cost to replace a few feet of duct was an additional $130. Because of the high cost at first I said I'd do it myself for about $25. But the guys were so nice and were here already to I agreed to the $330 to do the whole job. I had to leave once my wife got home. Long story shortened after telling me $330 they charged her $395. Next time I'll get the quote in writing and suggest anyone who uses this company do the same.

Two man crew worked quickly and cleaned up afterwards. They showed us before and after pix of our vents. The $495 price to clean all our numerous space pac vents was a bargain.

Fantastic company! Marco and Pedro were very nice, knowledgeable and professional. Planning on calling them to clean my vents.

June 2018: I was very pleased with the dryer vent cleaning service I received. The technician was respectful, professional, detailed and cleaned up well. He explained what he was doing before, during and after. He also thuroughly explained the problems with the venting process in my condo unit. I will definitely call for future service from Mr. Duct.

2 technicians came (Mario and Mario) were very professional. Both were careful, thorough and courteous. They opened up each vent and return and cleaned them with a special tool that goes way inside the ductwork. At one point, Mario had to create more openings in my ductwork to thoroughly clean where there were elbows. He made little holes so he could insert the brush inside and plugged them up so that they can be opened up again next time. Some ducts had rocks in them !(probably from prior construction from previous owners). One of the Mario's was very patient and explained what he was doing. He recommended replacing our capacitors for both furnaces and it made such a difference in the air circulation. I will call them again in 5 years. I highly recommend this company and Mario and Mario.

This is a MUST READ for anyone in the suburbs of Chicago needing dryer duct cleaning, and anyone considering this company, Mr. Duct. I will give you the facts of my encounter with Mr. Duct, and you come to your own opinion. A 2-man crew came to my home, and one climbed into my attic, where most of my dryer duct runs. He quickly came down and said, "we can't clean your dryer duct," and gave me the impression there was a lot of damage up there...ducts had come apart, lint was everywhere, blowing out of the open ducts...plus, told me the final portion of my ductwork was flimsy plastic and he was afraid they would poke a hole through it. This was very surprising to hear, because I had my duct cleaned regularly over the years, the last time 18 months ago, and the previous cleaner (who has retired) did not say anything about damage (my attic is accessed by a trap door in the ceiling, so I wouldn't have seen the actual situation). The original quote given over the phone by Mr. Duct for cleaning the duct was $175. The young man in charge took out his calculator, did some math, and shocked me with a new quote of SIX HUNDRED TWENTY FIVE DOLLARS to repair and clean the ductwork. I refused, of course. Then, the young man said he had to make out an invoice, to show his boss they had been here, but there would be no charge. He handed me the completed invoice for my signature, and I was angered to see the place where I was supposed to sign was titled "Authorization," and the following was just above the signature line of this $625 invoice: "You (meaning Mr. Duct) are authorized to perform the services listed above....I agree to make payment in full upon satisfactory completion of the services..." The young man was apparently trying to trick me into committing in writing for the work! Naturally, I did not sign in the place he wanted me to sign, but just wrote a comment in another place on the form, "I am not committing to do this work," and signed. My story, fortunately, doesn't END badly. I did my own internet search for another duct cleaning company, and luckily, found The Lint King, another Angie's List provider, at 847-874-4805, owner Paul Meyers. A nice, polite and personable young man came out to my home from The Lint King, went into my attic, said there was MINOR work to be done in re-attaching my ducts, and did NOT say he "couldn't clean my duct," regardless of whether he did repairs or not. He did the repair work, then cleaned my dryer duct, and the charge including repairs and cleaning was $185 (compared to the $625 Mr. Duct would have charged). I consider myself very lucky to have found a competent, trustworthy company to clean my duct from now on. Their pricing for just duct cleaning is in the range of $125 or less, compared to the rest of companies I looked at, who charge between $175 and over $200. I would definitely recommend them to anyone.

the tech took a pressure reading from the dryer vent before starting work. The dryer vent was brushed and vacuumed - a clog was found at the first 90 deg. bend (he said that this was to be expected) and cleaned. Once cleaned another air pressure reading was taken which showed an almost 40% improved air flow from the dryer to the vent. The laundry room and area outside near the dryer vent were both left clean

They were a little expensive, but did a good job. I would recommend and use them, again.

The work men were great, however the price almost doubled from what I had agreed. When I made the appointment, i was asked how many furnaces I have. I told him two. But when the workmen arrived, the price they quoted me on the same call where I told him I had two furnaces, did not include two furnaces. The price went from $290 to $465. While that I probably a fair price, I felt I had been the victim of a bait and switch.

I was very satisfied with the service. Tyron provided the service. He was professional, efficient and explained everything.

Mr. Duct does excellent work. This is the second time that I have used this company.