Knoll Landscape Services Inc

The owner came out to give me an estimate and never followed up with me. I called a few times and he never responded at all.

Ray was very easy to work with throughout the whole interview, design process. He came in on the high side of our bids, but seem to do quality work. We put off our landscaping until next year due to financial reasons and will consider using him when the spring arrives. What I liked about Ray was that immediately after the consultation, he set up a day and time to go over the plans immediately. Although he was late for that meeting, he did call in advance to let us know he would be late. I appreciated Ray's honest consultation and laid back personality, but once again, he did come in a lot higher than most of the bids.

Did a decent job on plant removal, and re-sod work could be better.

Ray Knoll returned my call promptly and gave me a quote within the week. The property had not had much done to the landscape since it was built in the late 60s. There were numerous overgrown and unhealthy plantings, the lawn and soils had been compacted by the construction of an addition to the house and deck. I needed a FULL service landscaper to level and upgrade the property as well as create outdoor living space. This was a much bigger job than I could do. Time to call in the Professional. The yard has a multilevel home built into a slope and backs up to a golf course. My initial idea was to place a 40' retaining wall with a walkway that came from the front of the house at an extension of the driveway and connect to my elderly father's patio. That side of the yard had a fairly steep grade and was essentially unusable, except for mowing more grass. I wanted a retaining wall to level that side so I could have a fruit and vegetable garden. This must also alleviate some of the flooding that my neighbors incurred during major storms after the addition was built. From my father's patio there was to be another retaining wall, steps and a short walkway to a patio with a fire pit and a bench wall. In the front I wanted a small retaining wall to hold the original brick walkway in place since the front yard also sloped. I asked Ray to recommend a better street view. He suggested adding some stone outcropping and to replant a dogwood. I had just the spot for it. There were large overgrown yews and an enormous mugo pine that needed to be pulled. Both the bricked driveway and the front walk were in disrepair. All hardscape was laid on paver base and leveling sand with proper pitch and drainage. Existing brick was to be reused when possible, power washed and sealed along with all the new hardscape. Ray and and I sat down and picked out the materials and plantings I wanted to fit my budget and formed a basic plan. Jose' and his crew tweaked the original plan to suit a rather difficult areas. The communication was excellent so there were no surprises. I now have a fabulous outdoor living area that I can enjoy. The value of the property is greater as is my enjoyment of it. I receive compliments daily. I cannot say enough a what a fabulous team Knoll Landscaping is and how easy they are to work with. They are incredibly hard working, positive, flexible, but uncompromising when it comes to quality of workmanship.

Knoll representative arrived promptly at appointed time for our first meeting and complete survey of back yard patio area w/existing structures was done, including photos. Second meeting (Knoll representative again arrived at appointed time) consisted of proposed scope of work including drawing; Knoll representative listened to our ideas on what we'd like to have included in the scope of work. Third meeting (Knoll representative arrived a bit late due to unexpected traffic congestion due to roadway construction) was held on 05/17/2013 to finalize proposed work plan which included a new drawing incorporating the things we'd ask for...he really listened to what we wanted and how we wanted to use the space. Work on project has not been started yet; downpayment on project was made on May 17, 2013. Will provide additional details when project is completed.

The crew was great, despite doing our project in the hottest part of summer 2012. They were cheerful and did everything we asked.

They were able to meet the time that I needed to have it done. They were able to come out and do the work within a week.

On time, as promised and no price surprises.

The process was smooth. The biggest job was removing a large tree and preparing the site for a patio. The patio is two levels with a sitting wall and gas starter fire pit. They removed the old plants, grass, bricks and replaced them with new bushes, flowers and trees. The entire yard was removed of weeds and new mulch was placed everwhere. Without rainy days the project could be completed within 2 weeks. It was a great investment and the outcome is spectacular!