About us
Business highlights
137 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
3.04 Reviews
Showing 1-4 of 4 reviews
Michael E.
05/2009
moving companies
 + -1 moreI did a 2 day move. Pick up in Chicago, store for 2 days, and deliver in Naperville. Chris & his team of movers were excellent. They worked extremely hard and fast! I offered many times to feed them and they wouldnt stop working. The packed up my place in 5 Hrs and unpacked everything in 3 hrs. True professionals. Kind courteous and didnt break a thing. Our quote came in exactly on target. I had dreaded moving day because of the horror stories, but these guys were perfect!
Description of Work: Move a 3 Bdr apartment in a elevator building in chicago to a home in the burbs
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Yes, I recommend this pro
$1,900
GLORIA S.
05/2008
moving companies
 + -1 moreFast and efficient, very prompt. Nothing damaged. I paid $3185.12 cashier's check per original quote as agreed, and was then informed by truck driver he needed a check for another $1328.66, for additional weight, but could not offer confirmation of any kind. So I ended up paying more than 40% higher than original quote, which means their quote was under estimated by 5000 lbs!
Description of Work: Moved four small rooms furnishing, and basement office, including books, from Riverside, Illinois to Gary, Indiana. Approximately a one hour trip.
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$4,513.78
CAROL T.
08/2006
moving companies
 + -1 moreWe had a horrible experience, and we are still haggling with Jackson over the final bill. They went a total of 55% over the original estimate, which brought the cost from $4,917.30 to approximately $7,622. We paid them only 10% over the estimate on the day we moved in, and they are still attempting to collect the balance. When we complained to them about the bait and switch and about the problems that led to the serious increase in labor time, their response was to accuse us of adding items to the move in order to try to blame us for the enormously inflated charges. I would rather strap my house to my back and walk from Chicago to Naperville than ever use this company again. The only good thing I can say about them is that only three items got broken in the move; a wine glass, a wooden carving, and a piece of particle-board furniture that was already in shaky condition. 9/25/06 Our problems with this company were finally resolved satisfactorily.
Description of Work: Jackson moved us from Chicago to Naperville in early June, 2006. The estimate for our move was for approximately $4,917.30, and they were supposed to provide 1 truck and 3 packers on June 9, then move us in using 1 truck and 3 movers on June 10. They sent only 2 packers, and billed us for 16 hours of labor the first day rather than the estimated 8, which increased the labor costs by well over $1,000. They also went approximately $1,000 over the estimate in packing materials, but did not provide us with a list or inventory of the materials used, despite repeated requests. Jackson's final bill went thousands of dollars above the estimate. When we expressed our dismay over the final bill as it was presented to us on the day we moved in, Jackson's agent just shrugged and told us that, "You guys got low-balled, but sorry, my guys can't work for free." He also told us that the salesman who did our estimate had done this before.
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$5,409.03
05/2001
moving companies
 + -1 moreTHEY WERE OKAY. THEY WERE PROMPT BUT I WASN'T VERY HAPPY AFTER THEY GAVE ME THE PRICE BECAUSE IT WAS ABOVE THE QUOTED PRICE.
Description of Work: THEY MOVED US FROM NEIGHBORVILLE TO SAINT JOHNS.
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Contact information
740 Frontenac Road, Naperville, IL 60563
www.jacksonmoving.comLicensing
Bonded
Insured
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Service Categories
Moving Companies,
Storage
FAQ
Jackson Moving Services is currently rated 3 overall out of 5.
Jackson Moving Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Jackson Moving Services offers free project estimates.
No, Jackson Moving Services does not offer eco-friendly accreditations.
No, Jackson Moving Services does not offer a senior discount.
Yes, Jackson Moving Services offers emergency services.
No, Jackson Moving Services does not offer warranties.
Jackson Moving Services offers the following services: Residential & commercial moving & storage.
Contact information
740 Frontenac Road, Naperville, IL 60563
www.jacksonmoving.com