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GENE'S CUSTOM FLOORING

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

OWNER-OPERATED. USES SUBS FOR INSTALLATION. COST IS DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY. NO SERVICE FEES.

Business highlights

37 years of trusted experience

Services we offer

HARDWOOD FLOORING: SANDING, REFINISHING, INSTALLATION.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Reviews

3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.5
responsiveness
3.0
punctuality
3.5
Showing 1-2 of 2 reviews

Jill L.
07/2015
5.0
hardwood floor
  + -1 more
It went well. Gene discovered a leak from our dishwasher that was running beneath the flooring int he kitchen and made it too damp to do the sanding and refinishing. We waited almost 6 months for that part of the floor to meet his standards for doing the work properly, but it was well worth it. Another contractor might have done the work and left us to see the unfortunate result months later. Gene knows of what he speaks!
Description of Work: Installed new hardwood floors in our front two rooms and refinished hardwoods in kitchen, laundry room and hallway to match.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

KATHLEEN G.
10/2006
2.0
flooring contractor, hardwood floor
  + 0 more
Gene's company had done GREAT work for me previously. This time my experience was very poor. From not calling when he said he would, suddenly wanting to do the job, not covering anything, taking food from fridge without permission, it was a :( experience.
Description of Work: Took out upstairs carpeting, installed wood floors in 2 bedrooms, loft, and on stairs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$4,000

    Contact information

    308 REDSTART RD, Naperville, IL 60565


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    GENE'S CUSTOM FLOORING is currently rated 3.5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    GENE'S CUSTOM FLOORING accepts the following forms of payment: Check
    Yes, GENE'S CUSTOM FLOORING offers free project estimates.
    No, GENE'S CUSTOM FLOORING does not offer eco-friendly accreditations.
    No, GENE'S CUSTOM FLOORING does not offer a senior discount.
    No, GENE'S CUSTOM FLOORING does not offer emergency services.
    Yes, GENE'S CUSTOM FLOORING offers warranties.
    GENE'S CUSTOM FLOORING offers the following services: HARDWOOD FLOORING: SANDING, REFINISHING, INSTALLATION.

    Contact information

    308 REDSTART RD, Naperville, IL 60565


    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM