Elgin Clock Repair

Clock Repair, Watch Repair, Appraisals - Antiques/Jewelry/Items

About us

Elgin Clock Repair was founded in 1981 in Elgin, Illinois. The business has moved twice over the years to accommodate growth and expansion into retail sales. A second store was opened in Naperville Illinois in 1996. Since its formation Elgin Clock Repair has established an increasingly widespread reputation for high quality work. Additional contact name - Jim.

Business highlights

44 years of trusted experience

Services we offer

Watch repair, dial and case restoration, mechanical, antique, modern and quartz watch battery replacement, clock sales, floor clocks home repairs & appraisals.

Services we don't offer

Battery operated watches & major repairs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-6 of 6 reviews

Janet D.
07/2017
5.0
clock repair
  + -1 more
The repair man was very knowledgeable and everything went very well. Clock started chiming again.
Description of Work: Grandfather clock stopped chiming. Oiled and cleaned clock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin W.
01/2016
2.0
clock repair
  + -1 more
Brought in a huge clock for repair, took about two months, cost a about $150 and all they did, if anything was put in a cheap clock mechanism that you could get at hobby lobby. It never worked well, and a year later it is worthless. The only reason I do not give them a F is because it took me a long time to write a review.
Description of Work: Brought in a huge clock for repair, took about two months, cost a about $150 and all they did, if anything was put in a cheap clock mechanism that you could get at hobby lobby. It never worked well, and a year later it is worthless. The only reason I do not give them a F is because it took me a long time to write a review.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

Response from Elgin Clock Repair
The repair this review was based on was completed in July of 2013. The mechanism we installed was not the same as the craft store type. It is a special high torque movement for use with exceptionally large heavy hands. The primary reason for the $125. charge however was labor since the clock was not built with consideration for future repair (stapled together with a pneumatic stapler) it is time consuming to get apart to access the hands. We warranty this type of repair for 1 year and would have been happy to rectify any problem which arose with the operation of the clock at no charge.

Edwin R H.
02/2015
5.0
clock repair
  + -1 more
unknown
Description of Work: They repaired three expensive watches. They were finished before the date promised and the price was astonishingly low. Would not hesitate to use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Nancy H.
07/2012
4.0
clock repair
  + -1 more
Excellent. A great experience. Very knowledgeable. No delays. Great folks to work with.
Description of Work: Refurbished, cleaned, tuned an old wall-clock. Plus bought a new one for a great price.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

Robert & Karin G.
02/2012
5.0
watch repair, clock repair
  + 0 more
Overall, they are a specialty shop that mainly does mechanical clocks and they seem to do a good job with them.
Description of Work: They replaced the battery in my Tag Heuer watch. $20 while I waited. I also had them fix a Weems & Plath naval bells clock (wind up kind that rings 8 bells at noon, 4 pm, etc). I had a hand that had slipped, they repaired it and it has worked great since. Although for the clock repair it took around 2 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Allen K.
04/2009
5.0
watch repair
  + -1 more
My great grandfather's watch ran, but needed regular maintenance. My grandfather's watch also needed maintenance, but did not run. The watchmaker provided an estimate of $290 for both together, including possibly replacing the mainspring in my grandfather's watch. It turned out that the spring was fine, but an earlier restoration/repair screwed up one of the gears. The balance wheel also had lots of problems. Repair took longer than originally estimated to correct the mistakes of previous watchmakers. It cost a little more than the estimate, too, but not too much more.
Description of Work: Two vintage Elgin pocket watches needed regular maintenance. One of them needed some repair, as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

    Contact information

    402 W Fifth Ave, Naperville, IL 60563

    www.elginclock.com

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Clock Repair,
    Watch Repair,
    Appraisals - Antiques/Jewelry/Items

    FAQ

    Elgin Clock Repair is currently rated 4.3 overall out of 5.

    Sunday: 10:00 AM - 3:00 PM

    Monday: Closed

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Elgin Clock Repair accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Elgin Clock Repair offers free project estimates.
    No, Elgin Clock Repair does not offer eco-friendly accreditations.
    No, Elgin Clock Repair does not offer a senior discount.
    No, Elgin Clock Repair does not offer emergency services.
    No, Elgin Clock Repair does not offer warranties.
    Elgin Clock Repair offers the following services: Watch repair, dial and case restoration, mechanical, antique, modern and quartz watch battery replacement, clock sales, floor clocks home repairs & appraisals.
    Battery operated watches & major repairs.

    Contact information

    402 W Fifth Ave, Naperville, IL 60563

    www.elginclock.com

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 3:00 PM