CUSTOM CABINETS BY RUSS

Russ does an excellent job, he has helped us with several projects in the past, my husband and I have been very happy with his work, he is very professional, very polite, he has excellent woodworking skills, we will continue to hire him.

I told them I wanted solid wood doors on the cabinet and they used laminate. I tried to work with him on the issue and he said he would replace the doors for $800. I told him okay but I'm not going to throw the doors away so could he put the laminate doors in the laundry room. He told me due to circumstances beyond his control, he would not be able to do anything. I was trying to work it out to where I would pay part of it just to get what I wanted, then he pulled this offer off the table. I think he was going to take the existing door and plop something on top of it to pass it off as a brand new door. That's why he was not going to install them. I am at a standstill and don't know what to do with either one of them. I have solid wood doors throughout my house and they tried to pass off the laminate. It wasn't obvious until the doors started to fade. I just don't know how you can charge $3,000 for cabinets and then put laminate on the front. He was referred to me by another contractor and I feel they were in on it together. He's claiming I never asked for solid doors even though the front cut out is solid wood, the insert is laminate. The price seemed fair. The actual shelving units are nice but he did not trim them out or put a finishing edge on and for the cost they should of.