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Bern's Plumbing Co

Plumbing, Drain Cleaning, Oriental Rug Cleaning,

About us

Owner operated. Service work is performed on a time and material basis. During regular businees hours there is a $54.00 trip charge. Once at your home the rate is at $96.00 per hour. After the first hour minimum charge, the $96.00 per hour rate is broken down into 15 minute billing periods.

Business highlights

33 years of trusted experience

Services we offer

Residential plumbing repairs, replacement and installations - drain rodding, faucet, sump pump, toilet, low water pressure, frozen pipes, gas piping & rpz inspections.

Services we don't offer

Heating and air conditioning, new construction, large remodeling jobs, private water & sewer systems.


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-13 of 13 reviews

Feodor U.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

James P.
11/2012
5.0
plumbing
  + -1 more
Over all it went very well
Description of Work: Bern has actually completed 2 requests for me. Frist was a repair of an outside spigot and he allowed my son to assit to save on time and costs. Second was a water line for washer repair and cap off a gas line. Bern also made suggestions to prevent freezing to the spigot for winter. I woud definately use Bern again. Jim Parker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Grace S.
06/2012
5.0
plumbing
  + -1 more
See comments above.
Description of Work: Bern was thoroughly professional from the moment he picked up my first call to completing the project. When he arrived, he was wearing a nice looking "uniform," was punctual and courteous. The blockage in my lavatory sink was tougher than I could have imagined and he had to take extra time to actually go into the wall to pursue it and then clean up the whole area. When it came time to pay for his services, he asked if I downloaded the $30 off coupon from AL. I missed it, but he still gave me the first-time customer discount. He didn't have to do that. I would have no hesitation to recommend him and to use his service again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Pamela H.
04/2012
5.0
plumbing
  + -1 more
Replaced leaking water cut-off including new pressure valve as needed. Does thorough job of checking result for leaks. Removed shoes to prevent any staining. Great job - all workmen should be as good.
Description of Work: Replace leaking water cut-off to toilet within an hour. Did a good, quick job as he did the other times i have used him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ron K.
02/2011
5.0
plumbing, drain cleaning
  + 0 more
He arrived on time the next morning and routed out the line to remove the cap without having to remove any pipes. He was professional and very upfront with pricing. I would feel very comfortable hiring him in the future or recommending his services.
Description of Work: A plastic cap was washed down into the bath tub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eric W.
01/2011
3.0
plumbing
  + -1 more
I have a new type of water powered backup system for my sump pump. The plumber said he would have to check with the some association for approval, but that was last summer. I called him around November, and said he hadn't heard back from them. Now it's January, and I still haven't heard anything. I picked August for a service date, but I honestly don't remember the first time I called him because it was so long ago. I wished I would have had an actual service date so I could get the pump I have installed.
Description of Work: Back up sump pump

Rating CategoryRating out of 5
responsiveness
3.0


Paul K.
12/2010
5.0
plumbing
  + -1 more
Bern is the owner and the one who comes out to your house. Great communication and unclogged a stubborn twisty drain pipe.
Description of Work: Kitchen sink clog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Pamela H.
11/2010
5.0
plumbing
  + -1 more
Bern arrived within an hour after call for service. Removed shoes to keep rugs clean. Went right to work. Had all needed parts. Was careful not to let kittens out the door. Finished work in less than expected time. Told me to notify immediately if any leaks or problems ensued. None did. Fast, efficient, and reasonably priced. Will use again for all future plumbing needs.
Description of Work: Replaced water fixtures to toilet tank on bathroom wall due to freeze-up of on-off control and replaced leaking toilet tank refill mechanism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ruthann S.
10/2010
5.0
plumbing
  + -1 more
Service was prompt and price was fair. Bern's Plumbing has been our go-to plumbing service for several years. Projects have ranged from sump pump replacements to leaking faucets. Service is always prompt and the prices very reasonable. He always explains everything he does in detail. I would highly recommend Bern's Plumbing.
Description of Work: Replaced old leaking copper pipe in bathroom with PVC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$543.95

Kristin N.
07/2010
5.0
plumbing
  + -1 more
He did a great job, explained what was going on, and gave us tips on how to keep the problem from happening again. He even offered a warranty; if it clogs up again within the next 30 days he’ll come back out and clear it without charging for travel. We are very satisfied and he did good work. He is very experienced and knowledgeable, and he told us that he likes his customer from Angie's List because they tend to be more involved.
Description of Work: Bern’s Plumbing cleared out our kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Anthony H.
05/2010
5.0
plumbing
  + -1 more
Bern did a great job overall. The work was done efficiently and he cleaned up afterword.
Description of Work: Needed faucet leak fixed and shut-off valve replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

ALBERT W.
09/2009
5.0
plumbing
  + -1 more
He did a great job. Very clean and his qualifications are first rate. He completed the job in about 4 hours. This included removing the wall and the sodering. I was pleased with his workmanship and he came out right away.
Description of Work: He came in to replace a shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Paul K.
01/2008
5.0
plumbing
  + -1 more
I called on Monday morning, New Years Eve, was told he would arrive by 1:00. Called 20 minutes prior to arrival to confirm, and then showed up on time. Easy to understand, straight forward pricing. Highly recommended. Got job done in 30 minutes with a 30 day rodding warranty. It is a one-man operation, so your dealing with the owner.
Description of Work: Had to power rod the kitchen sink. Ran about 20' of cable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    PO Box 2254, Naperville, IL 60567


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Oriental Rug Cleaning,
    Floor Cleaning and Waxing,
    Pressure Washing,
    Air Duct Cleaning,
    Upholstery Cleaning,
    House Cleaning,
    Ceramic Tile,
    Carpet Cleaning

    FAQ

    Bern's Plumbing Co is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Bern's Plumbing Co accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, Bern's Plumbing Co does not offer free project estimates.
    No, Bern's Plumbing Co does not offer eco-friendly accreditations.
    No, Bern's Plumbing Co does not offer a senior discount.
    No, Bern's Plumbing Co does not offer emergency services.
    No, Bern's Plumbing Co does not offer warranties.
    Bern's Plumbing Co offers the following services: Residential plumbing repairs, replacement and installations - drain rodding, faucet, sump pump, toilet, low water pressure, frozen pipes, gas piping & rpz inspections.
    Heating and air conditioning, new construction, large remodeling jobs, private water & sewer systems.

    Contact information

    PO Box 2254, Naperville, IL 60567


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM