The repair went fine, but after a month or so I noticed my hardwood floor showing some damage. The company hadn't done the repair properly and water was leaking under the diskwasher and damaging the floor. I called the company to ask them to fix it, but I only got a message saying they were closed because of the economy and weren't taking new business. They're was no way for me to contact them to honor the 90-day warantee or to fix the repair.
Description of Work: My dishwasher wasn't working. I called them for an estimate. They were able to replace the motor. The service people were very nice.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$400
Becki U.
04/2009
4.0
appliance repair
 + -1 more
They were good to clean up after themselves. They showed up when they were scheduled but it took a very long time to get the parts that they needed. They didn't bother to call and update us about the parts orders. They guys who came out were nice but not very professional. The prices were fair.
Description of Work: Art's Appliance Service came out to fix our dishwasher and our range.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
TERESA B.
01/2008
3.0
appliance repair
 + -1 more
I called stating my stove was overheating. Food would burn before it was thoroughly cooked. Lady who answered phone said someone would be out the next day and it would cost $79.00 for them to look at it. The $79.00 would be applied to the repair cost. Lady and man came out, didn't introduce themselves. She could not find the model/serial number. Said stove was too old. Nothing she could do without it. I lifted the top and there were the numbers. She said she used to work at another company. Said bad thermostat. That was pretty obvious. The man made a phone call and said the part was $180.00. The lady said the installation will be $52.00 for a total of $230.00. I asked about the $79.00 being applied to the cost. She said it is because the total would be $309.00. I asked about a free estimate - she said there is no such thing as a free estimate - "nobody gives a free estimate". She said estimate good for 90 days. I told her I'll call back. I can find a new one for that price.
Description of Work: None. Just an extremely high estimate.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Lori F.
11/2007
5.0
appliance repair
 + -1 more
Honestly, I can't complain. While he wasn't able to replace my two reset buttons (it's a dual stove), he was professional, and courteous.
Description of Work: I have a very old stove- 50 years. No parts available. He showed me how to resent the reset button so the stove would ignite. They quoted me "79 dollars plus parts"- so I felt it was fair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79
CAROL M.
10/2007
5.0
appliance repair
 + -1 more
I thought that it was impressive that they were able to fix my dishwasher. I find that their pricing is very good. They are very friendly, and they were on time. They also explained very well what they were going to do.
Description of Work: Art's Appliance Services fixed my dishwasher because my daughter put a cup with sand in it. They took it apart, cleaned it and put it back together. It took them 45 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Jacqueline P.
10/2007
5.0
appliance repair
 + -1 more
Was able to schedule same day appointment!
Description of Work: Took exhaust system apart, cleaned out lint from dryer not the vent (was restricted inside).
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Service Categories
Appliance Repair
FAQ
Art's Appliance Services Inc is currently rated 4.2 overall out of 5.
No, Art's Appliance Services Inc does not offer free project estimates.
No, Art's Appliance Services Inc does not offer eco-friendly accreditations.
No, Art's Appliance Services Inc does not offer a senior discount.
No, Art's Appliance Services Inc does not offer emergency services.
No, Art's Appliance Services Inc does not offer warranties.