A&D Exteriors is a family owned company serving the northwest suburbs of Chicago with locations in Naperville, Bartlett, Arlington Heights & Elgin. We take pride in our work and treat every customer with the respect they deserve, earning us the Angie's List Super Service Award every year since 2012. Our services include: Roofing, Siding, Gutters, Windows, Soffit / Fascia systems, and custom aluminum capping. Backed by our 12 year no leak workmanship warranty, we strive to bring you exceptional quality and the best customer service in the industry, taking the time to understand your needs. Whether you are in need of emergency service because of natural disaster or just want to know about our maintenance program, we are prepared to help in every way. At A&D Exteriors, we work hard to make sure your experience goes above and beyond your expectations.
The workers showed up early and started late, quit only when raining, but went straight back to work when rain stopped. Slight language barrier, but not really a problem. Very professional, friendly and a nice job.
Description of Work: Installed 1/4 inch fanfold insulation, wrapped entire house in tyvek home wrap, installed lifetime warranted vinyl siding on house and garage, covered soffits with vented solid panels, cleaned up and hauled away all scraps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
RUDY L.
07/2013
5.0
roofing, skylights
 + 0 more
Customer Service was absolutely fantastic. We couldn' t decide on the shingles and Dustin (the (owner) actually bought a pack of shingles and stapled them on the roof for us to see how they would look -- we were overwelmed! Before the job began, Dustin brought us 12 new bucket to cover our outside lights. He laid tarps inside our house where the 6 skylights were being replaced to collect and debris. The work was done in 2 days, the workers worked 7 AM to 7 PM with only a lunch break. We didn't need to do anything -- all outside furniture, plants, etc., were moved and put back. The workers did an outstanding job and clean up was superb.
Description of Work: Removed old roof and skylights, replaced with new roof and skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Tim M.
07/2013
5.0
roofing
 + -1 more
Checked the entire roof. provided a report. Did not try to sell me unwanted services.
Description of Work: Roof inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$100
Venky G.
07/2013
5.0
roofing
 + -1 more
A&D Exteriors were really awesome. They were tidy, after doing the roof, they came back twice and cleaned up everything around the house. We had a small thing where they had to do extra work and they were ready not to charge anything. We didn't expect it would come up but they said they will finish it within the budget. They did a very good job and we were happy. We will definitely recommend them to other people.
Description of Work: They finished our roofing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,500
Brad H.
07/2013
5.0
roofing
 + -1 more
I have not received their final report yet but everything with regards to their preliminary work was great. They were prompt and courteous. What they were able to do without getting on the roof was comprehensive. I was pleased with them and the way they conducted themselves. I am just waiting to see what they say about the roof inspection.
Description of Work: I used A&D Exteriors for to give me a quote for roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Leon D.
07/2013
5.0
roofing
 + -1 more
Glued and caulked loose flashing on chimney.
Description of Work: Checked roof for loose shingles or flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Patricia B.
07/2013
5.0
roofing
 + -1 more
They did a good job. Things went terrffic. I am happy with the results.
Description of Work: They replaced a small roof.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
John R.
07/2013
5.0
decks, roofing
 + 0 more
They were not the lowest price, but they were the ones that we wanted because of the level of professionalism and their willingness to provide a thorough explanation. The roof replacement and insulation of the attic could not have gone smoother. It was completed in one day, there was no inconvenience and the work was excellent. The work on the front patio was good, but I had some concerns relative to the materials used and they upgraded the work with no questions asked and no additional charges... They stated that our happiness was their number one concern and it worked, we couldn't be happier. I will use them for any and all future projects.
Description of Work: Roof Replacement, Attic Insulation and front patio replacement of wood (added aluminum siding)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,600
KATHLEEN Z.
07/2013
5.0
roofing
 + -1 more
Dustin originally conducted an inspection of my roof last fall and recommended a new one based on its current condition. After collecting several quotes from various roofers over the winter and spring, I decided to go with Dustin and A&D Exteriors because Dustin was the most thorough, understandable, responsive, and honest. Dustin doesn't cut corners in the quality of materials or workmanship, and he doesn't over sell products. Plus he respects one's budget and will even offer his honest opinion on shingle color selection. On the project's start day, A&D's team was slightly late in arriving, but it had no negative impact. The team (at least 5 men) were very professional, respectful and efficient. They aligned the new roof shingles and chimney flashing with great accuracy and skill. When they finished, the team did a terrific job in cleaning up all of the debris. One of my biggest concerns was lost nails in the grass, as I have young children who play in the yard. Dustin returned after the team left and spent another 45 minutes making sure every piece of left over shingle and metal was picked up. Throughout the whole process of this roofing project, Dustin and his team consistently displayed integrity, excellent customer service, and quality workmanship. Since the completion of the new roof, we've had some severe rain and wind storms and the roof has protected the home perfectly. I would highly recommend A&D Exteriors.
Description of Work: A&D Exteriors did an excellent job putting a new roof on my home. Dustin and team did the following: Stripped off 2 layers of existing shingles and prepared existing deck for installation Installed ice and water shield Applied a felt base and reset existing heater vents Installed new chimney flashings and new ridge ventilation system Installed new Atlas Pinnacle Pristine shingles Installed ridge cap shingles, jack flashings and drip edge Cleaned up and hauled away all scraps and debris
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$13,000
TOI H.
06/2013
5.0
roofing
 + -1 more
They were great!!! We purchased the Big Deal. However, they were unable to do the work based upon the pitch of our roof. Nevertheless, they were able to direct us to the type of companies which might be able to repair the leak we are experiencing in our family room. They also stated that we should request a refund on the Big Deal since they couldn't help us. I was actually looking for work for them because of the INTEGRITY they demonstrated. To Dustin and Heidi - KUDOS SEVERAL TIMES OVER!!!!
Description of Work: While the Big Deal we purchased wasn't done, this company is GREAT!!!
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DONATO B.
06/2013
5.0
roofing
 + -1 more
He was polite and punctual. He was truthful and did not attempt to do anything that was not needed. If and when I do reroof this house, I will definitely call him back for a quote. When some one give them a AAA rating, I would give them an extra AAAA rating. One of the best roofers that I met.
Description of Work: He examined the roof and made some repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Julie S.
06/2013
5.0
roofing
 + -1 more
Everything went like clockwork! Dumpster was put on driveway, then shingles were delivered. A crew of five men took off the old shingles, replaced a few pieces of plywood and then reroofed the home including a new exhaust pipe and a peak (crown) double sided roof vent. Yes, it's loud with the hammering but understandably necessary. Cleanup was thorough and the dumpster picked up the next morning. One day job as promised. The new vent has kept our 2nd floor much cooler. The owner of A&D Exteriors (Dustin) spoke to my husband throughout the day via cell phone calls and showed up at the work site in the afternoon. I had concern about a piece of old uneven flashing and that was promptly addressed. Our roof looks terrific! We've already talked with a couple neighbors about how the new roof vent is making a significant difference in our upstairs home temperature. We are very pleased customers.
Description of Work: reroofed our residence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Patti M.
06/2013
5.0
roofing
 + -1 more
I have a small water spot on a bedroom ceiling and was sure that there was a small problem with the roof. After a complete inspection, Dustin let me know that my roof is in excellent condition. He caulked one small crack where the siding meets the roof that might be causing the problem, but let me know that he felt the problem might be poor ventilation. Dustin was very knowledgeable and professional. I would definately recommend him and will call him again if needed.
Description of Work: Dustin did a thorough inspection of the attic and roof. He caulked an exterior crack that could have been where water was seeping in. This was all covered as part of my Big Deal coupon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Julie S.
06/2013
5.0
roofing
 + -1 more
After some discussion regarding costs, Dustin left us with a written estimate for a roof replacement good for one month and a sample of roof shingles in different shades. He spoke of a roof vent on the peak that will help reduce much of our summer heat held on the second floor of our house. We've called and contracted with him for a new roof on our home. This work is still pending and will be reviewed upon completion.
Description of Work: Dustin of A & D Exteriors arrived promptly at the scheduled appointment time and performed a thorough roof inspection inside and out. He caulked around some larger nail holes found in the roof. He tightened down and caulked around a vent. He took photos and reviewed all the findings with my husband. He was thorough and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bin L.
06/2013
5.0
roofing
 + -1 more
Those guys were pretty good. They came right after I purchased the deal.
Description of Work: I used the "Big Deal" that I purchased for the services of A&D Exteriors. They did regular maintenance of the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sandra H.
06/2013
5.0
roofing
 + -1 more
This company did a great job. Very helpful, since I have to apply for a class action suit due to the poor equality of shingles that were guarenteed for 30 years but were falling apart after 11 years. Dustin took photos for my claim, got shingle samples for me and helped with answering some technical questions on the 8 page form I had to fill out. The cleanup was done well. I will NOT give info on the money I spent since I consider that private information.
Description of Work: This project was a tear-off and roofing. The company was prompt and careful. No problems with cleanup. It included a new chimney as well and a double layer of ice and water sheild on the roof. Dustin supplied samples and photos of the available shingles well in advance. He is an organized and pleasant person to work with. He also was a great help with the class action suit I Joined. He helped supply necessary information.
She did a very good job and was very professional.
Description of Work: She came and did caulking for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
William/Harrie H.
05/2013
5.0
roofing
 + -1 more
I would DEFINITELY use this roofer again for an asphalt roof. The work and materials were excellent, the attention to detail, willingness to provide extras as a service (i.e. remove antenna from a tile roof they weren't even working on), and communication before, during and after the job were outstanding! I had to work within a budget to replace, this roof, and their estimate for replacement, all materials, rebuilding a soffit, and labor came in at about $3,500. They treated the home as if it were their own. They addressed some design features of the roof that needed rethinking to avoid leaks in the future i.e. a particular valley and saddle. Gene was an excellent ambassador for the company and their product, as well as communicator. When the main carpenter was hospitalized, Dustin came out and did the repair of the soffit and even made a special trip to Lowe's to pick up wood for an end piece that unexpectedly had to be replaced. Very attentive to the job, very competitive pricing including a discount for being an Angie's List member. Believe me, in these rain storms we've had, we're very pleased to know we are under a roof installed so professionally, particularly with all of the interior plastering and painting we've recently had done. HIGHLY RECOMMEND! This company knows its business and how to treat its customers.
Description of Work: Replaced an asphalt roof, all flashings around five skylights, replaced rotted soffit, replaced some roofing plywood, removed old TV antenna, repaired some holes in a gutter
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Becky F.
05/2013
4.0
roofing, siding
 + 0 more
They didn't really do any maintenance. They just gave us quotes.
Description of Work: $99 Roofing Maintenance Special! Big Deal!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$99
Response from A&D Exteriors Inc
Hello [member name removed], I'm sure you are aware every roof is different and every roof requires different levels of maintenance. I would be happy to personally come to your property free of charge to make sure the service was done correctly and answer any further questions you may have. Please call me at your earliest convenience at 630-669-2585 -Dustin
Laurie Anne T.
05/2013
5.0
roofing
 + -1 more
He did a great job - and in fact went up on our roof when it was wet and took quite a risk to get. The job done! He was also very nice and completely trustworthy.
Description of Work: We had a leaking roof - he determined that it was the result of an old chimney that is no longer needed. He removed the chimney and repaired the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph H.
05/2013
3.0
roofing
 + -1 more
The guy from a & d showed up a few minuetes after 11am. He was friendly and asked what I wanted him to look at. One area that needed to be looked at was around a vent pipe on the higher part of the roof, this was the reason for me to buy the special because it was to high for me to get up to. I was doing yard work at the time and was not watching him. When he was done he told me he chaulked two areas I told him about, but he told me the vent pipe on the higher part of roof needs to be replaced because it looks like an animal had tried to get in and damaged it. I asked him if he chaulked he said "a little bit" The advertisement for this special was tune up and inspection saving angie list customers $325. The guy was there for a total of 30 minutes! Complete rip off. He did tell me i needed a new roof within the next couple of years, which is true roof is 20 years old. The ad for this deal was misleading, he did not do the things stated in deal.
Description of Work: I bought a & d roof inspection and tune up on angies list for $99. The guy caulked a couple of areas I though were causing problems.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$99
Response from A&D Exteriors Inc
Dear (member name removed) , We are sorry to hear that you weren't 100% satisfied with your experience with us. There were a few things about your particular roof situation that we would like to touch on. First, the AngiesList special only qualifies for "walkable roofs" which it states as a 7/12 pitch roof or lower. Your roof is an 8/12+ pitch which is, as you know, very steep and doesn't qualify for the package. We made a special exception for you because of the amount of water that was coming into the house. To go along with that point, the special is for maintainance and not repairs, which I'm sure you would agree, your roof clearly needs repair. The large water stains on your ceiling clearly show a failure in your roof system. We still made an effort to repair and seal up all we could for you because of your circumstance. We don't like to see anyone with water coming in and do all we can to help, even though in this case, it wasn't maintainance, it was a repair. As for the lead boot vent on your roof. We both agreed that it warranted replacement due to the severity of its damage. Replacing an entire vent is obviously not part of a maintainance service. It is improper and not correct to caulk underneath any lead vent, which is why it couldn't be sealed as easily as the other parts of the roof. We would be happy to come out and help you with that vent if you would like. Once again, we are sorry that you weren't 100% satisfied with our work and would like to offer you a full refund on your $99.00. We also hope that you can see after reading this, that we did try to go above and beyond what the maintainance package specifications were to try and help you out. We pride ourselves on our customer service and very rarely, if ever, have complaints. Please let us know if we can help you in any way with your future projects. -Gene
Sarah S.
05/2013
5.0
roofing
 + -1 more
It went very well! Gene came out and did exactly as he said he would. He was courteous and professional. Explained in detail what he found.
Description of Work: Did a full roof inspection and applied caulk to areas of concern.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Scott W.
05/2013
5.0
roofing
 + -1 more
A week later they returned to replace the sky light - they never needed to come in the house and cleaned up when they were done.
Description of Work: They came out as part of an Angie's List Deal to do a roof inspection. I knew I had a leaked and needed someone to check it out. They inspected and provided pictures and a video of my skylight that clearly needed to be repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
ELMER V.
05/2013
5.0
siding, replacement windows
 + 0 more
He came out to my home to look at the project. He arrived on time and was professional. He was honest and upfront that he would need scaffolding to complete the job and he unfortunately doesn’t work with scaffolding.
Description of Work: I purchased a Big Deal for Siding and Windows Maintenance Package.
Rating Category
Rating out of 5
Yes, I recommend this pro
Nelson J.
05/2013
5.0
roofing
 + -1 more
Heidi made my appointment earlier in the week and also came out to inspect the roof. She was courteous and polite enough to take her shoes off to inspect the inside of the attic. She mentioned the area around the heat stack needed some caulking and since it was such a minisucle area she didn't charge for it. She completely inspected the attic and there were no leaks there. I had another estimate but the contractor was not clear on what he was fixing and was dodging my questions. He also said he was busy for the next weeks. Heidi provided excellent customer service and also explained the other type of work her company does. FYI she is a designer. For any roofing work I'll A&D.
Description of Work: I have a leak which I believe is coming from a heat stack on the roof so called A&D to come check it out
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Siding,
Windows
FAQ
A&D Exteriors Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 PM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
A&D Exteriors Inc accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle