A&D Exteriors Inc

Roofing, Siding, Windows

About us

A&D Exteriors is a family owned company serving the northwest suburbs of Chicago with locations in Naperville, Bartlett, Arlington Heights & Elgin. We take pride in our work and treat every customer with the respect they deserve, earning us the Angie's List Super Service Award every year since 2012. Our services include: Roofing, Siding, Gutters, Windows, Soffit / Fascia systems, and custom aluminum capping. Backed by our 12 year no leak workmanship warranty, we strive to bring you exceptional quality and the best customer service in the industry, taking the time to understand your needs. Whether you are in need of emergency service because of natural disaster or just want to know about our maintenance program, we are prepared to help in every way. At A&D Exteriors, we work hard to make sure your experience goes above and beyond your expectations.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, Siding, Gutters, Windows, & Carpentry.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
Zelle


Photos of past projects

Reviews

4.8814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-325 of 814 reviews

Hernando A.
11/2014
5.0
roofing, replacement windows
  + 0 more
Krystal performed the service. She was on time and was very professional. She caulked exposed nail heads and pointed out several things that I should watch for. I was glad to know that my roof is still in good shape and has several years of life left. I will definitely call A & D Exteriors when the time comes for a roof replacement.
Description of Work: I purchased the Roof Maintenance Package Big Deal, which included general roof inspection and caulking of exposed nail heads.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Girish V.
11/2014
5.0
roofing
  + -1 more
Very prompt with scheduling and arrived on time on said time. I love the inspection checklist she left back at the end of the work and also appreciate that she followed up with the roof condition and things done. The comments and points noted look like the inspection was done thoroughly and even better, the roof was reportedly good for another 10 years. A far cry from remaining predicted life of 2-3 years per the home inspector at the time I bought the home a couple of years ago. I feel relieved to note that I don't have a huge roof replacement expense looming over my head.
Description of Work: Roof inspection and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Scott R.
11/2014
3.0
roofing
  + -1 more
Was not able to perform service due to pitch of our roof. Vendor was very professional and pleasant to deal with. Only wish there was some way to have figured out our roof did not fall under the deal earlier. It resulted in a wasted a few weeks.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from A&D Exteriors Inc
Thank you for the review. Unfortunately not all homes do not fall within the $99 maintenance special It clearly states in the deal it is for walkable pitch roofs up to a 7-12 pitch. Your roof far exceeds that pitch. Its always recommended to call us prior to purchase to make sure you qualify for the deal prior to purchasing. -Dustin

JACQUE C.
11/2014
5.0
roofing
  + -1 more
The service was good. The gentleman who came out was friendly, punctual and professional.
Description of Work: The company did a roof inspection and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

frederick M.
10/2014
2.0
roofing
  + -1 more
They are on Angie's List as a top provider. They do not belong there. He came to evaluate an insurance claim because of a hail damage. I have two homes. He came to both of them and told me the insurance claim would not pay much than what they offered me. They came to me with a young girl, had a caky attitude, never got back to me. He climbed the roof and said the insurance wouldn't cover it. He was not professional and seemed like he wanted to impress the girl. I did not like him. He was 45 minutes late and cancelled the day before.
Description of Work: .

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from A&D Exteriors Inc
Thank you for the review sir. You called us for an honest assessment of you're roof after the insurance company said you did NOT have hail damage. We agreed to give you a FREE honest assessment of you're roof. Upon inspection of your whole property we came to the exact same conclusion that you're insurance company did. NOT hail damage, I cannot magically make hail damage appear or find things that are not there. I also drove to your second property in the middle of no where and inspected that. Same deal NO HAIL DAMAGE! At the end of the day I told you that both of you're roofs are OLD and should be replaced its not the insurance responsibility to replace something that is old and worn out just because. That is like wanting the insurance company to buy you a new car after you're 1989 ford escort's engine blew up. Long story short we used our fuel, our truck, our equipment and expertise to give you a FREE inspection on 2 property's. We are not a top service provider on here because we always give people the answer they want to hear, We are the best because we are honest with each and every one of our customers and sometimes that means giving them the an answer they DON'T want to hear. We are not going to lie to you so you can try and milk more money from your insurance company to fix something that was not damaged in the storm.

Paul P.
10/2014
5.0
roofing
  + -1 more
The company was very responsive but let me know my roof was too steep to use the deal for. I have requested a refund from Angie's List.
Description of Work: I purchased a Big Deal for a roof maintenance package.

Rating CategoryRating out of 5
responsiveness
5.0

$99

James H.
10/2014
4.0
roofing
  + -1 more
I spoke with the company and they informed me that they do not do work on shake roofs.
Description of Work: I purchased the Big Deal $99 Roof Maintenance Package
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Clifford J.
10/2014
4.0
roofing
  + -1 more
They contacted us a little later than expected and by the time we could schedule something else, we had already found another company to come out and fix the problem. It was a timing issue. Not a problem with them.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Julie M.
10/2014
5.0
roofing
  + -1 more
Kevin was punctual, professional and thorough. He was good enough to check on a couple of issues and he fixed them for me. I would highly recommend this company
Description of Work: Purshased a maintenance package for my roof to look for any loose tiles, damge in attic, popped nails etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy G.
10/2014
5.0
roofing
  + -1 more
They came to my home and informed me they would be unable to perform the maintenance due to the elevation of my roof. They were very friendly, but I had to request a refund for the Big Deal.
Description of Work: I purchased a Big Deal for $99 Roof Maintenance Package.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

KAREN L.
10/2014
5.0
roofing
  + -1 more
Krystal arrived promptly, inspected the roof (even on the detached garage!), caulked as deal agreement indicated, checked for signs of leaks in the attic and then provided an evaluation form indicating the results of her inspection. We were impressed with her professionalism. We also were relieved to hear she found no problems in her inspection and we would certainly consider calling A&D if any future problems developed.
Description of Work: Performed everything described in the Roof Maintenance Package

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ruth D.
10/2014
5.0
roofing
  + -1 more
Very professional technician. She took photos of what she saw while she was up on the roof, so I could see what she was talking about. Took the time to explain things to me.
Description of Work: Went around on roof caulking areas where there was shingle damage. Repaired a part of the roof near the vent where shingles were torn up. Advised me of a part of my roof where the wood was rotting, so I could get it repaired. Advised me that most likely I had mold in my attic and recommended that I get that taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mark K.
10/2014
3.0
roofing
  + -1 more
Their price was twice what we paid for the Deal. Their communication and promptness was fine, but the price was way too high.
Description of Work: I purchased a Big Deal for $8,499 for a New Roof with 3-D Architectural Shingles and Lifetime Warranty
Rating CategoryRating out of 5

Barbara A.
09/2014
3.0
roofing
  + -1 more
Received an email a few days later that due to the fact that my roof was too steep, I didn't qualify for the inspection.
Description of Work: I ordered the big deal and gave 3 dates as requested by the provider.
Rating CategoryRating out of 5
$99

Response from A&D Exteriors Inc
Thank you for the review, It is always best to call first before purchasing any kind of deal from angies list. It allows us to view your home and make sure you qualify for the deal prior to purchasing.

Jean C.
09/2014
3.0
roofing
  + -1 more
Everything went well on Angie's list, but A&D could not honor the deal because my roof is too steep. They told me to request a refund.
Description of Work: .
Rating CategoryRating out of 5
$99

Response from A&D Exteriors Inc
Thank you for the review, It is always best to call first before purchasing any kind of deal from angies list. It allows us to view your home and make sure you qualify for the deal prior to purchasing.

Theresa B.
09/2014
5.0
roofing
  + -1 more
Kevin was right on time. He told me what he was going to do first and then proceeded to get on the roof. It did not take him that long and then explained what he did and recommendations. He also inspected the attic while he was there. I'm happy with the service provided. Kevin explained the condition of my roof and chimney and also made some recommendations. I am very happy with the service and would definately contact A&D in the future. Theresa
Description of Work: Inspected roof and attic, caulked flashing and some nails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth M.
09/2014
5.0
siding
  + -1 more
The service went great. I had them repair some siding that had come undone. It was at a difficult peak but they were able to get it taken care of. Two technicians came out and completed the job in about 1 hour. They were prompt and efficient workers. They were also courteous and professional. I had no difficulties scheduling the deal.
Description of Work: I purchased a deal for siding or window maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brian W.
09/2014
5.0
roofing, siding
  + 0 more
The inpection/ service provided by Kevin was more than superior. Kevin listened to my problem and clearly communicated the steps he would take to identify and possibly correct the problem. Kevin arrived on time, was very professional and friendly upon arrival. Kevin looked at the problem from inside and outside the house to be sure he covered all bases. After a thorough inspection he determined to his best ability that the problem was minor and just needed a quick patch which he provided. After the patch work he continued to insprect the roof to determine the ramaining life expectancy and any problem areas. Fortunatly he did not identify any major issues that need attendtion at the present time nor did he try to sell me anything that I did not need. I will most certainly do business with A & D Exteriors in the future for all of my roofing and siding needs.
Description of Work: Roof Inspection to determine souce of leak that was reaching our dry wall ceiling and into the laundry room floor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gonzalo Q.
09/2014
5.0
roofing
  + -1 more
Emailed through the message center on Angie's List to say my roof was too steep and pursue refund.
Description of Work: $99 Roof Maintenance Package

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon L.
09/2014
4.0
roofing
  + -1 more
The provider emailed and said that my roof was to steep for the work. It would be helpful to have known when looking at the deal originally what a pitch of (7/12 or 4/12) means.
Description of Work: $99 Roof Maintenance Package
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Alan D.
09/2014
1.0
roofing
  + -1 more
I got a hold of him and he said that he would call me back, but he never did. I finally got in contact with him and we scheduled for today. He never called and he didn't show up today. I am unable to get a hold of him. Regarding A&D's response - it is true that mistakes happen and after the 1st call to the vendor that was mishandled, I contacted them again and scheduled a day/time for them to come out but they did not show up as agreed. Two strikes is two too many for a vendor that wants to stay in business. I was not going to give them a 3rd try.
Description of Work: I purchased a Big Deal for a roofing maintenance package.

Rating CategoryRating out of 5
responsiveness
1.0

$99

Response from A&D Exteriors Inc
Thank you for the review, In some instances both customers and technicians get some information wrong. a number, a name, an address, ect. which causes a break in communication. In other instances people just plain make a mistake. Whatever the case may be here we do apologize for the inconvenience. I would like to offer you a full refund on your purchase price and I will personally perform the $99 maintenance special for you at no cost. I can be reached at any time at 630-669-2585 which is my personal cell phone or at the office at 1-800-557-1398, or by email dustin@andexteriors.com or fax 1-866-902-8281 I look forward to hearing from you -Dustin

Kimberly L.
09/2014
5.0
roofing
  + -1 more
Very well. I was pleased to hear that my roof was in great shape and was told so. The gentleman was honest, professional and someone I would call again.
Description of Work: Hail damage and minor roof repair inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Andrea A.
09/2014
5.0
roofing
  + -1 more
Technician was extremely professional and competent. Took photographs of work that was performed along with areas requiring additional repair outside of the package we had purchased. We will be calling them to perform the additional repairs in the near future.
Description of Work: Inspected roof and did routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara P.
09/2014
5.0
roofing
  + -1 more
The service went well. I ended up contracting the company to replace the entire roof. They left an estimate for about $20,000. The owner came out to inspect the roof and completed the inspection in a timely manner. He talked with me for a long time about what they would do. He was very contentious and I liked everything about the company. I had no problem scheduling the deal.
Description of Work: I purchased a deal for a roof maintenance package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Tracey R.
09/2014
3.0
roofing
  + -1 more
The gentleman was very nice and very professional. He thoroughly inspected my roof. The trouble is that I wound up paying $99 for a service that should have been free. I paid for getting as estimate essentially when I could have just called and gotten an estimate for nothing. I did learn that I need work done which they quoted at $7000. I am going with another angies list recommended provider who is doing it for 5700. I have no doubt though that their work would have been top notch, just too pricey for me.
Description of Work: "Roof Maintenance package"

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from A&D Exteriors Inc
Hello thank you for the review. In some instances roofs have major problems and require much more then regular maintenance. We will always perform the services as described in the deal. If you are not satisfied with your service I would be happy to refund your $99 You can call us anytime at 1-800-557-1398 and I will personally send you a full refund of the purchase price. To our understanding we: showed up on time performed the service as described in the deal Provided an estimate of additional repairs in a timely fashion. Please call us with any questions and I look forward to hearing from you. -Dustin

Contact information

50 S Main St, Naperville, IL 60540

http://www.andexteriors.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 PM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
104017690
Trade License Locale
IL
Trade License Authority
Illinois: General
Trade License Expiration
12/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding,
Windows

FAQ

A&D Exteriors Inc is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 PM - 7:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

A&D Exteriors Inc accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle
Yes, A&D Exteriors Inc offers free project estimates.
Yes, A&D Exteriors Inc offers eco-friendly accreditations.
Yes, A&D Exteriors Inc offers a 2% senior discount.
Yes, A&D Exteriors Inc offers emergency services.
Yes, A&D Exteriors Inc offers warranties.
A&D Exteriors Inc offers the following services: Roofing, Siding, Gutters, Windows, & Carpentry.

Contact information

50 S Main St, Naperville, IL 60540

http://www.andexteriors.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 PM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM