A&D Exteriors is a family owned company serving the northwest suburbs of Chicago with locations in Naperville, Bartlett, Arlington Heights & Elgin. We take pride in our work and treat every customer with the respect they deserve, earning us the Angie's List Super Service Award every year since 2012. Our services include: Roofing, Siding, Gutters, Windows, Soffit / Fascia systems, and custom aluminum capping. Backed by our 12 year no leak workmanship warranty, we strive to bring you exceptional quality and the best customer service in the industry, taking the time to understand your needs. Whether you are in need of emergency service because of natural disaster or just want to know about our maintenance program, we are prepared to help in every way. At A&D Exteriors, we work hard to make sure your experience goes above and beyond your expectations.
overall roof tune-up was performed and seal the area where the water leak was coming from. The next day it rain and the water was still leaking in. I called A&D Exteriors to tell them that the water is still coming in, and I was told that for that job I need to hire a handyman to fix that problem. Only if I needed an estimate for roof replacement, they could send someone.
Description of Work: Roof tune-up was performed and I requested to seal a water leak, which was my main concern.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$99
Response from A&D Exteriors Inc
This customer ordered a maintenancei package. The purpose of a maintenance package is to maintain the roof. This does not include repairs. The problem consisted of a five year old leak that had resurfaced. Due to the age of the roof and lack of ventilation, the area cannot be repaired correctly. Our recommendation was to replace the roof. Krystal A&D Exteriors
KATHLEEN B.
04/2016
5.0
roofing
 + -1 more
I worked with Chris on an estimate, he gave a helpful presentation and I ended up choosing him because I felt he was very honest and uses good product. A & D was in the middle price range of the other estimates I received. They arrived promptly on the scheduled day and were done by 2:30. The team was very nice and efficient.
Description of Work: Tear off, new roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,600
Nelson J.
04/2016
5.0
roofing
 + -1 more
We had some severe wind in my area that damaged my roof's soffit. I called A&D and they came by quickly to provide an estimate. They arrived fixed it perfectly and all looks perfect again on my roof. If you want a high quality work done with excellent service definitely give them a try.
Description of Work: They fixed an area of soffit which was damaged due to high winds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
michael C.
04/2016
5.0
roofing
 + -1 more
Gene arrived on time and inspected my roof to let me know it's current condition and how long I can expect before replacement. He is extremely courteous and professional. A & D Exteriors will be my number one choice to replace when the time comes!
Description of Work: Evaluated roof condition and provided expert opinion on when to replace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael S.
04/2016
5.0
roofing
 + -1 more
Amazing company. I would recommend A&D exteriors to anyone looking for a new roof. They were priced well, delivered a quality product, communicated throughout the process and executed to each line in the contract. Their team completed the project in 2 days and their clean up process was thorough and effective. Dustin even came out to touch up some flashing that wasn't included in the project. Hands down one of the best contractors I have worked with.
Description of Work: Roof tear off and replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Dawn C.
04/2016
5.0
roofing
 + -1 more
Kristen was a very professional inspector and I was very happy with her work. She came in a timely manner and inspected my roof with great detail. My roof was okay and just needed some minor repairs which were all included in the price. I would definitely use this company again and refer them to friends! I am a single mom and I was unusually pleased with her knowledge and honesty. Kristen is a definite asset to this company!
Description of Work: I had purchased the inspection package because my roof was ten years old. Kristen was very informative and explained to me everything she did or observed. She also took pictures. Kristen caulked and nailed in any shingles that were loose. She walked my whole roof and inspected anything that could be a problem. If you need an inspection or a new roof I would most definitely use this company!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dawn C.
04/2016
5.0
roofing
 + -1 more
Kristen was a very professional inspector and I was very happy with her work. She came in a timely manner and inspected my roof with great detail. My roof was okay and just needed some minor repairs which were all included in the price. I would definitely use this company again and refer them to friends!? I am a single mom and I was unusually pleased with her knowledge and honesty. Kristen is a definite asset to this company!
Description of Work: I had purchased the inspection package because my roof was ten years old. Kristen was very informative and explained to me everything she did or observed. She also took pictures. Kristen caulked and nailed in any shingles that were loose. She walked my whole roof and inspected anything that could be a problem. If you need an inspection or a new roof I would most definitely use this company!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jenny D.
03/2016
5.0
roofing
 + -1 more
Kevin arrived on time and was so helpful and professional. I had a leak on my ceiling that he investigated. He quickly assessed the issue which required a minor repair/adjustment. He addressed it and let me know that the roof was in good shape and still had some years before it would need replacing. In addition, he looked at a leak by the window and also addressed that with another minor fix. He didn't charge me for the visit and I was thoroughly impressed with his customer service! It's rare to find a honest company these days and when my roof is ready for replacement, I will definitely be calling A&D exteriors! Thanks Kevin!
Description of Work: Kevin from A&D called me back next day and scheduled an appointment to look at a leak on my ceiling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lane Y.
03/2016
5.0
roofing
 + -1 more
Terrific! Much better than could be expected. All done in one day. WOW! Lane & Marianne, Romeoville, IL
Description of Work: Replaced roof shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Clay L.
03/2016
5.0
roof cleaning, roofing
 + 0 more
Good communication. Arrived on time and fixed the issue quickly. Provided additional items to consider, but was not pushy and gave me a good assessment of the situation.
Description of Work: Repaired the shingles on the ridge of the roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$495
Trisha K.
03/2016
5.0
roofing, roof cleaning
 + 0 more
I purchased an Angie's List deal for a roof inspection. Krystal did a great job! She was very thorough in the inspection and touch-ups performed. She did a fabulous job of reviewing everything she saw (or didn't see).
Description of Work: I purchased an Angie's List deal for a roof inspection. Krystal did a great job! She was very thorough in the inspection and touch-ups performed. She did a fabulous job of reviewing everything she saw (or didn't see).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
paul K.
03/2016
2.0
gutter repair
 + -1 more
My experience with them did not go so well. The work they did was below average. My gutters were supposed to not let water stagnant and they still do so, so they didn't do the job I expected out of them.
Description of Work: I purchased a Big Deal to get my gutters repaired.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$99
Response from A&D Exteriors Inc
Hello [Member Name Removed], It is very possible your gutters may be clogged. this will allow water to remain in the gutters no matter what is done to repair it. I would be happy to provide you with an estimate on gutter covers or a new gutter system that will solve your problem instead of putting a band aid on it. -Dustin
Anthony G.
03/2016
5.0
roofing, roof cleaning
 + 0 more
This company came out to see if I had any damage to my roof since the big wind storm and hail this winter. They were on time and handled themselves like professionals. They got up on my roof and after spending about 15-20 minutes checking it out, they could find no damage and told me I had about 5 years left on the roof. When it is time for a re-roof, I'll be contacting them to do the job.
Description of Work: Inspect roof
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James B.
02/2016
5.0
roofing, roof cleaning
 + 0 more
Krystal was very professional, knowledgeable, and courteous. Krystal did not rush the job and was very thorough in her assessment and work. Krystal's honest evaluation was very much appreciated and I would highly recommend both Krystal and A&D Exteriors to anyone!
Description of Work: Roof Maintenance Package
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Ryan O.
02/2016
5.0
roofing, roof cleaning
 + 0 more
After asking a few questions about my particular issue and viewing my home from Google Maps they determined that they would be unable to assist, but offered very helpful suggestions to resolving my issue(s). If given the chance, I would use them based on their professionalism and willingness to determine the correct course of action for my issue(s).
Description of Work: I call to inquire about a roof repair.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Audrey B.
02/2016
5.0
roofing
 + -1 more
Perfectly, great clean up too
Description of Work: Total tear off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Catherine F.
01/2016
5.0
roofing
 + -1 more
I discovered from viewing Google Earth that the roof shingles were completely gone from about 1/3 of my house -- the area over an addition that had been built 15 years earlier. It was December and the temperature was dropping -- and other companies told me that they couldn't schedule me until the spring. A&D recognized that I needed the roof taken care of right away and promised to fit me in. The representative promptly came to my home and described in detail everything about the process, and I selected the materials. I asked a relative (who is an engineer, has a lot of experience with contractors, and recently replaced his roof) to look at my roof via Google Earth and evaluate the company's quote. He was very impressed with the level of detail provided, the methods proposed, the quality of the materials, and the price. We were also impressed with the lengthy warranties on labor and materials. I then met with the company's designer who came to my home to help me select a color. After A&D started the job and had a chance to examine the roof in detail, they were amazed that I had not already had any leakage -- they showed me photos of some of the serious problems and where holes were beginning to form. They said the roof would not have made it through the winter. The work was performed promptly and efficiently and A&D took great care in cleaning up everything. (I haven't found a single stray nail in my yard.) The quality is excellent, the price reasonable, and the roof looks terrific. Everyone was courteous and professional. They did the work a few days before Christmas and on a windy day with the temperature in the low 30s. This would have been a disaster if the job had been delayed, so I was very grateful that A&D stuck to its promise to get it done before the weather would have made it impossible.
Description of Work: Completely replaced the roof of my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,800
john r N.
01/2016
5.0
gutter repair, insulation, roofing, skylights
 + 2 more
Best and most detailed bid in writing of all 3 estimates that we used .Very competitive bid. Heidi was great to work with. Her and Dustin helped us work within our Budget. Great communication. No pressure. The Craftsman kept us aware of every little detail that they though we should know about along the way. They did a lot of the little extra things that sometimes get forgotten. They are very good and what they do. Take great pride in their work . Great cleanup. Provided us with samples of the different shingles and siding colors and styles that we were considering.Work is guaranteed. Highly recommended professionals.
Description of Work: Roof tear off and replace. Skylights remove and replace Gutters and downspouts remove and replace Siding remove and replace adding fan fold insulation and house wrap Wrap all bare wood in aluminum
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25,000
Chris G.
01/2016
5.0
roofing
 + -1 more
On time and as good as one would expect when going with a company
Description of Work: Inspected roof and hammered raised nails back down and covered them. Inspected for water leaks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Marlene S.
01/2016
5.0
gutter repair, roofing
 + 0 more
A roof is a big investment. So when it came time to replace my huge roof, I didn't want any problems. I did my online research, joined Angie's List, read hundreds of reviews (literally), and got plenty of estimates. After all, while shingles are important, proper installation of those shingles is even more important. I did not want to buy good shingles and then inadvertently hire a low-bidding, fly-by-night scam artist to install them. And because my downspout/gutter system needed some professional "tweaking," I did not want to use a roofer who subcontracted out this portion of the job. If there were any problems, I didn't want a roofer who would pass the buck; I wanted a roofer who would stand behind the WHOLE job without pointing fingers at a subcontractor. Therefore, after months of research, I finally decided to hire A & D Exteriors. These guys are professional, knowledgeable, and accommodating. Both Gene and Dustin (owner) spent time walking me through the process, patiently and thoroughly answering all my picky questions. They also resolved some ventilation issues and helped me choose quality materials. Heidi, their designer, even came out a few times to deliver samples and help me choose colors. And, unlike many roofers, their "gutter guy," Dom, is not a subcontractor; he's an employee of A & D. Fantastic. Another deciding factor was reading A & D's responses to people who wrote less-than-flattering reviews about them. (Some people are just unreasonable and/or didn't read the fine print on their coupons.) By the restrained and professional manner in which Dustin responded, I sensed that A & D was a professional, class act. And I was not disappointed. I love my new roof. From start to finish, the men of A & D know their stuff, and I have had no problems with their work. Spare yourself the hours and hours of research I already did for you - hire A & D with confidence. Highly recommend.
Description of Work: Complete tear off, roof replacement, and gutter-downspout system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$21,000
Ruth K.
12/2015
5.0
replacement windows, roofing, chimney repair
 + 1 more
I highly recommend this company for their service. First, they were friendly and responsive over the phone. I had to talk to them a couple of times to reschedule, as I had a conflict with the first scheduled time. They were very accomodating. The service provider was prompt and thorough. The consultation on the current state of my roof was very helpful. And the good news is that I don't need a new roof for a couple of years! The worker then caulked everything and I am good to go. I would do this service again in a heartbeat!
Description of Work: Check the current state of th roof-shingles, flashing, chimney, vents, caulking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jennifer J.
12/2015
5.0
roofing
 + -1 more
Excellent overall. Took his time, answered all my dumb questions, was very patient and professional.
Description of Work: Checked entire roof for any potential problems - exactly as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Mohamad A.
12/2015
1.0
roofing
 + -1 more
I got a call from Angie's list first saying they will send me the payment back with full refund. Then I get another call that if I am interested they will help me find another contractor to do the job. Neither of these two things happened. I lost my money and I will never do this again. What a shame!
Description of Work: This was a rip off by Angie's list. Neither the contractor did the job nor I got the refund by Angie's list. I will not recommend this to anyone.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Response from A&D Exteriors Inc
Hello Sir. We appreciate the review however we should clear a few things up. 1. You purchased a roof maintenance package for a walkable pitch asphalt roof without calling us and making sure this is applicable for your situation. You have a Cedar shake roof and it clearly states in the deal Cedar roofs are not included in this deal. 2. We told you to contact Angies list directly for a refund. If you purchase a deal through Angies list they issue all the refunds. 3. I never spoke with you over the phone or had any contact with you. The only correspondence we had was you telling us you purchased this for your Cedar shake roof and us telling you it was not applicable and to get a refund. We pride ourselves in having the best customer service in the industry and are genuinely upset you had a bad experience with this. If Angies list has not yet issued you a refund I would be happy to personally send you your refund check. Please call my direct line at 630-669-2585 or email me : Dustin@andexteriors.com or send me another message in the message center and I will personally issue you the refund. . -Dustin
CHRIS K.
12/2015
5.0
roofing, chimney repair
 + 0 more
A&E was fantastic to work with from start to finish. Their attention to detail is evident in all phases of the work, from a thorough, but not pushy, review of their approach to the project in person instead of just dropping a bid through the mail slot to a two step cleanup process to ensure the debris is appropriately cleared from the yard. I was especially impressed with A&E's commitment to stick with the job after completion when there was an issue. We were experiencing a slight leak near the chimney after the work was completed. A&E made several trips back until the problem was resolved. The problem turned out to be chimney sealing, which is not related to the work A&E performed, but they ensured that it was taken care of. We've remodeled nearly every element of a 110+ year old house over the past 10 years. A&E is one of only a couple of service providers who set precise expectations and delivered to the max. The price was not my low bid but the service that comes with this company is well worth any minor difference in cost and therefore deserves an "A". I wish all of our projects had gone this smoothly and delivered such great results. I could not recommend A&E Exteriors more highly.
Description of Work: We hired A&E Exteriors to replace a 20 year old roof on our 110+ year old house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Jan P.
12/2015
5.0
gutter repair, roofing, siding
 + 1 more
From the first estimate to the completion of the work, A&D was very responsive, professional and very knowledgeable. We worked through every detail together and they got the work done within a reasonable amount of time. I will definitely consider them for future projects on my home. They even had their roofing specialist come out and look at a unique problem that we had and he fixed it for nothing while he was up there. Thank you!
Description of Work: A&D did a minor repair on our roof, they removed our old soffits, cut open the underlying wood to allow for proper ventilation for our mansard roof, they replaced the soffits and gutters.
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Service Categories
Roofing,
Siding,
Windows
FAQ
A&D Exteriors Inc is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 PM - 7:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
A&D Exteriors Inc accepts the following forms of payment: Check,CreditCard,Financing Available,Zelle