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Heartland Heating & Air Conditioning

Heating and Air Conditioning, Generator, Metal Fabrication & Restoration,

About us

Heartland Heating & Air is the residential arm of Heartland Mechanical Contractors. With decades of experience, a full sheet metal shop and the backing of a full commercial contractor, we can handle most any HVAC or refrigeration need.

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

Residential Heating & Cooling Installation, Replacement & Service - Furnaces, Heat Pumps, Air Conditioners, Geothermal, Thermostats & Controls. Indoor Air Quality Solutions, Air Purifiers, Dehumidifiers, Humidifiers, Air Filters, Carbon Monoxide Alarms, Ventilators & Germicidal Lamps. Light Sheet Metal Fabrication. Refrigerator & Generator Servicing.

Services we don't offer

Metal Restoration.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-6 of 6 reviews

Candy M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Response from Heartland Heating & Air Conditioning
Thank you for your input!

Sara M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heartland Heating & Air Conditioning
Thank you for your input!

John B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did a fall check on our heating system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heartland Heating & Air Conditioning
Thanks for the review! We're always happy to help ensure your system runs at its peak!

Al B.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced a furnace component that failed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heartland Heating & Air Conditioning
Thank you for the review. We're glad we could get your furnace back up and firing!

Lela H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heartland Heating & Air Conditioning
Thank you for the review! We were happy to provide a new heat pump to keep your home comfortable year-round!

Jo N.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
Heartland Residential took over from long-established HVAC business Williams Heating and Air in fall of 2013. We have had a maintenance agreement with Williams since the early 1990s and their service was consistently excellent. When Heartland Residential took over in fall of 2013, we signed a maintenance agreement with them thinking that with Williams' reputation they would be a good company. Heartland Residential was called early on the afternoon of December 29. After no response for hours we called the emergency number and was told that only even though we had a maintenance agreement that only one service tech was on call and there were 12 people in front of us, all with maintenance agreements. Tech didn't show up until the next day and told us the furnace would need to be replaced and that we would receive an estimate. Estimate took another day to complete and office informed us that furnace would take a week to replace. All of this in subzero temps. This company is not equipped to handle the level of residential business that Williams performed. They are understaffed although the staff they have is knowledgeable. Beware to anyone working with this group. This is not the professionalism or level of service of the company they took over.
Description of Work: Furnace went out over Christmas vacation. Upon return on December 29 house temperature was 54 degrees. Temps outsde were subzero. Took over a week for a new furnace to installed.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,300

Response from Heartland Heating & Air Conditioning
We apologize that you had an unpleasant experience during our transition period. During a difficult winter and during the holidays work can easily get backed up for any company. I can assure your that in the intervening two years our methodology has improved and we are far more capable of handling the call volume of a difficult winter.

    Contact information

    511 Health Dept Rd, Murphysboro, IL 62966

    www.heartlandheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Generator,
    Metal Fabrication & Restoration,
    Air Duct Cleaning

    FAQ

    Heartland Heating & Air Conditioning is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 PM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    Heartland Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Heartland Heating & Air Conditioning offers free project estimates.
    No, Heartland Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Heartland Heating & Air Conditioning does not offer a senior discount.
    Yes, Heartland Heating & Air Conditioning offers emergency services.
    No, Heartland Heating & Air Conditioning does not offer warranties.
    Heartland Heating & Air Conditioning offers the following services: Residential Heating & Cooling Installation, Replacement & Service - Furnaces, Heat Pumps, Air Conditioners, Geothermal, Thermostats & Controls. Indoor Air Quality Solutions, Air Purifiers, Dehumidifiers, Humidifiers, Air Filters, Carbon Monoxide Alarms, Ventilators & Germicidal Lamps. Light Sheet Metal Fabrication. Refrigerator & Generator Servicing.
    Metal Restoration.

    Contact information

    511 Health Dept Rd, Murphysboro, IL 62966

    www.heartlandheatingandair.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 PM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed