About us
Business highlights
78 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.36 Reviews
Showing 1-6 of 6 reviews
Candy M.
03/2016
heating & air conditioning/hvac
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
$180
Response from Heartland Heating & Air Conditioning
Sara M.
01/2016
heating & air conditioning/hvac
 + -1 moreunknown
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Response from Heartland Heating & Air Conditioning
Al B.
11/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: They replaced a furnace component that failed.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Heartland Heating & Air Conditioning
John B.
11/2015
heating & air conditioning/hvac
 + -1 moreunknown
Description of Work: They did a fall check on our heating system.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Heartland Heating & Air Conditioning
Lela H.
11/2015
heating & air conditioning/hvac
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Response from Heartland Heating & Air Conditioning
Jo N.
09/2015
heating & air conditioning/hvac
 + -1 moreHeartland Residential took over from long-established HVAC business Williams Heating and Air in fall of 2013. We have had a maintenance agreement with Williams since the early 1990s and their service was consistently excellent. When Heartland Residential took over in fall of 2013, we signed a maintenance agreement with them thinking that with Williams' reputation they would be a good company. Heartland Residential was called early on the afternoon of December 29. After no response for hours we called the emergency number and was told that only even though we had a maintenance agreement that only one service tech was on call and there were 12 people in front of us, all with maintenance agreements. Tech didn't show up until the next day and told us the furnace would need to be replaced and that we would receive an estimate. Estimate took another day to complete and office informed us that furnace would take a week to replace. All of this in subzero temps. This company is not equipped to handle the level of residential business that Williams performed. They are understaffed although the staff they have is knowledgeable. Beware to anyone working with this group. This is not the professionalism or level of service of the company they took over.
Description of Work: Furnace went out over Christmas vacation. Upon return on December 29 house temperature was 54 degrees. Temps outsde were subzero. Took over a week for a new furnace to installed.
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$3,300
Response from Heartland Heating & Air Conditioning
Contact information
511 Health Dept Rd, Murphysboro, IL 62966
www.heartlandheatingandair.comService hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Generator,
Metal Fabrication & Restoration,
Air Duct Cleaning
FAQ
Heartland Heating & Air Conditioning is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Heartland Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Heartland Heating & Air Conditioning offers free project estimates.
No, Heartland Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Heartland Heating & Air Conditioning does not offer a senior discount.
Yes, Heartland Heating & Air Conditioning offers emergency services.
No, Heartland Heating & Air Conditioning does not offer warranties.
Heartland Heating & Air Conditioning offers the following services: Residential Heating & Cooling Installation, Replacement & Service - Furnaces, Heat Pumps, Air Conditioners, Geothermal, Thermostats & Controls. Indoor Air Quality Solutions, Air Purifiers, Dehumidifiers, Humidifiers, Air Filters, Carbon Monoxide Alarms, Ventilators & Germicidal Lamps. Light Sheet Metal Fabrication. Refrigerator & Generator Servicing.
Metal Restoration.
Contact information
511 Health Dept Rd, Murphysboro, IL 62966
www.heartlandheatingandair.comService hours
Sunday:
ClosedMonday:
8:00 AM - 4:30 PMTuesday:
8:00 AM - 4:30 PMWednesday:
8:00 AM - 4:30 PMThursday:
8:00 AM - 4:30 PMFriday:
8:00 AM - 4:30 PMSaturday:
Closed