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Craine's Heating & Air Conditioning

Appliance Repair, Heating and Air Conditioning, Dryer Vent Cleaning,

About us

We are a family owned and operated business that has been serving Jackson,Williamson, and Perry counties for over 100 years. We have 10 employees that are all local hires. We do offer financing and also many sales and promotions. Please give us a call, we will be more than happy to assist you.

Business highlights

120 years of trusted experience
Emergency Services Offered

Services we offer

Heating and Air Conditioning repair, service and installation of most brands of heating and air equipment. We do specialize in Trane and Goodman products. We also sale service, service, install, and repair most brands of appliances and window a/c units.

Services we don't offer

Geo Thermal Heating and Air are not offered at this time.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-3 of 3 reviews

Lisa T.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Called out in May for a quote. Prompt & courteous. Inspected system thoroughly before giving quote. Craine was one of many quotes we received, but we felt most confident using Craine over the others. In comparison, the prices were on average or better than competitors, and the technicians were definitely more knowledgeable. Craine was easy to work with, and has great customer service. In May we had a new heat pump, indoor coil and hot water heater installed. In November we had questions regarding the heat pump and a small problem with the unit. They were very prompt on getting out to fix it, and even checked the entire system while they were here. Great service, great pricing, highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen C.
03/2013
5.0
appliance repair
  + -1 more
Washer continued to leak into tub even after unplugged. Lonnie came out immediately and said the hoses weren't tightened off enough and the screens needed replaced in hoses due to corrosion. Charge was $82.53 which included the service call. 2 days later, problem was back. Called Lonnie and he stated he was afraid it was a valve and told me the cost of the valve upfront. I knew from talking to others that this price was not inflated. He ordered it and came out within days and installed it. No service charge this time, only actualy valve cost and $30 labor. I'm a happy camper. Lonnie always does execellent work and is honest. He could tell you anything and charge a lot because the average person like me would never know. We've used them for years and will continue to as I trust them to give me execellent service w/o being ripped off.
Description of Work: Fixed washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197.83

steve V.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Repaired window air conditioner.They came took it out and back to there business cleaned it out and replaced it, (large unit). Estimate was unknown, they could have added extras but didn't. Very happy with the service.
Description of Work: Large window air unit remove from upstairs apartment building, carried down a long flight of stairs, clean and returned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1344 N 7th St, Murphysboro, IL 62966


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Heating and Air Conditioning,
    Dryer Vent Cleaning,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Craine's Heating & Air Conditioning is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Craine's Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Craine's Heating & Air Conditioning does not offer free project estimates.
    No, Craine's Heating & Air Conditioning does not offer eco-friendly accreditations.
    No, Craine's Heating & Air Conditioning does not offer a senior discount.
    Yes, Craine's Heating & Air Conditioning offers emergency services.
    No, Craine's Heating & Air Conditioning does not offer warranties.
    Craine's Heating & Air Conditioning offers the following services: Heating and Air Conditioning repair, service and installation of most brands of heating and air equipment. We do specialize in Trane and Goodman products. We also sale service, service, install, and repair most brands of appliances and window a/c units.
    Geo Thermal Heating and Air are not offered at this time.

    Contact information

    1344 N 7th St, Murphysboro, IL 62966


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed