Wizard Of Wood Floors Ltd

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

One of the few Bona Certified Craftman in the entire Midwest. Multiple Angie's List Awards. In business for over 38 years. Only company offering a 5yr warranty. Serves on boards for product development and evaluations. Expert witness in the industry. One of the few that uses all finishes and experienced using all kinds of hardwood flooring. Free estimates. Additional website: wizardofwoodflooring.com.

Business highlights

43 years of trusted experience

Services we offer

Residential and commercial hardwood flooring repairs, installation, sanding & finishing.

Services we don't offer

Furniture refinishing, tile, epoxy coating, carpet

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8241 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 241 reviews

Rudolph D.
07/2017
5.0
hardwood floor
  + -1 more
Michael was quick to return phone calls, on time for the day of the quote and he was very accommodating to our tight schedule. The crew was also on time, polite and very efficient. They did an excellent job on our wood floors. I would highly recommend the Wizard for any wood flooring project.
Description of Work: Hardwood floor refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Kris L.
07/2017
5.0
hardwood floor
  + -1 more
Very good. After inspecting their completed work, I called Mike and let him know a couple of small things needed to be fixed. The guys were back the next afternoon and took care of it. They stand behind their work and seem very conscientious about leaving the customer happy.
Description of Work: Refinish kitchen floor

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike M.
07/2017
5.0
hardwood floor
  + -1 more
Fantastic! Mike was great from start to finish. Answered all my questions and responded quickly and made sure I was educated enough to make the right decision. Floors came out better than expected and his crew never seemed to stop working! Hard working, very professional, and priced right!
Description of Work: Whole house hardwood floors and stairs. Over 2,000 square feet. Brand new hardwood from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Noah G.
06/2017
5.0
furniture repair, hardwood floor
  + 0 more
Wizard of Wood Floors were fantastic, we are so happy we hired them! Mike and his crew were professional, hardworking and did a great job on the floors. From the initial quote, it was clear of their knowledge and experience and they were able to clearly answer my questions. They even worked with us to get the flooring done within a week of when we hired them so it would be done before we moved into our new home. Our 2-man crew worked very hard into the evening and on a Saturday to get the job done and the old floors came out looking great! Would definitely recommend.
Description of Work: Removal of carpet and refinishing of hardwood floor underneath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sean M.
06/2017
5.0
hardwood floor
  + -1 more
Everything went smoothly from the initial price quote with Michael to the workers that did everything. Arrived on time, took the time to explain all the steps to us, made sure we liked the stain used, kept offering more options until we were happy. The work went fast and on schedule.
Description of Work: Removed Carpet and refinished existing hardwood floor underneath the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Purav P.
05/2017
5.0
flooring contractor, hardwood floor
  + 0 more
Excellent. As promised, the dust was 99% contained. We had them match the stain with the previous color. They patiently tried different samples and found the right match for us. They had to make multiple trips to the store to cater to our requests, but did so without complaining. Very honest and professional.
Description of Work: Refinish woodfloors.. sand, stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Keith W.
05/2017
1.0
hardwood floor
  + -1 more
1. Even after the third time they came out to fix the floors, there were hairs and imperfections (dust and dirt) embedded in the finish. 2. The edges of the floors where the stain was darker was due to improper sanding and preparation of the floors. 3. The team was given explicit directions to care for the cabinet. They failed to pay attention to this and the cabinet fell from the mounting and was destroyed. When the cabinet fell, it destroyed the drywall in two places. They hid this damage by replacing the refrigerator. The Wizards of Wood Floors lack of detail, inability to follow basic instructions and overall lack of professionalism, would prevent us from either using them again or suggest that someone use their services.
Description of Work: Refinishing of hardwood floors

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$1,600

Sarah H.
05/2017
5.0
hardwood floor
  + -1 more
They did a great job, they were professional. Pricing wise, they were right in the middle and fair compared to the others. I was pleased with it considering the work we had done. We went with a water based finish, and we were really happy with it, it was great choice. I would use them again and I would recommend them!
Description of Work: They refinished our wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

John H.
05/2017
5.0
hardwood floor
  + -1 more
The guys were great. The floors look awesome.
Description of Work: Refinished first floor hardwoods with Bona Traffic HD

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Carol L.
03/2017
5.0
hardwood floor
  + -1 more
Very nice job. A little sealer leaked onto side wood. WOW offered to come out and fix, no hesitation at all.
Description of Work: Refinish hardwood floors living room and dining room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
03/2017
5.0
hardwood floor
  + -1 more
Mike and I spoke a number of times and he showed up on the day of the job. He's brief and to the point, not a lot of small talk. The guys who did the installation did a very professional job and even spent extra time helping clean up a mess caused by another contractor that resulted in coffee getting under the newly installed "shoe" molding. They carefully helped me clean it up, without rushing, and were very relaxed through out. I was very impressed at the level of service.
Description of Work: Install laminate flooring in basement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Steve S.
03/2017
5.0
hardwood floor
  + -1 more
Mike and his crew were excellent - very professional, did a fantastic job, very easy to communicate with and punctual. Our floors in the kitchen and den were sanded and refinished, and now they look great. Wood definitely hire again.
Description of Work: Sanding and refinishing floors in kitchen and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

G W.
02/2017
1.0
furniture repair, hardwood floor
  + 0 more
Contractor missed his appointment time. The company representative showed up at 5:52 pm insisting that that was enough time for him to take measurements but that left no time for me to discuss the job particulars with him. He did apologize saying that other customers had taken longer to accommodate which was not what I was wanting to hear at that point. He showed up with only eight minutes to gather information to prepare a quote to refinish our floors.
Description of Work: We needed an assessment and proposal to refinish the floors in our home. The appointment was set for between 5 and 6 pm. I made clear to the person who scheduled the appointment that I absolutely had to leave my home at 6:00pm and that the representative would have to be at our house closer to 5 pm.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Response from Wizard Of Wood Floors Ltd
It seems that Mr. [Member Name Removed] has left out a few key details. We will briefly recap. When he called to set-up the appointment time, he said that he needed to leave by 6:15 to pick up his wife at the train station. We suggested that we put in the notes that he needs to leave by 6:00pm which would give him a buffer in case we ran late due to traffic since it was rush hour. So, he agreed on a window with us arriving sometime between 5-6pm. The estimate prior to his ran late; so as soon as we finished that estimate, Michael called Mr. [Member Name Removed] and told him that he was running towards the later time of the scheduled estimate and would be there in 25 minutes which would be about 5:50pm. Still within the hour window. Mr. [Member Name Removed] asked if that would give him enough time for the estimate. Michael said "yes;" he then agreed and said "OK." When we arrived, he was clearly angry. Michael explained to him that we still had time to do the measurements and answer any questions (most estimates take between 10-20 minutes); however, he wouldn't even let us measure the flooring and demanded that we will have to re-schedule the estimate. We were very confused as to why he was now so angry, yet when we called earlier he said it was OK to continue to come for the estimate. I am not sure what else we could have done to better accommodate Mr. [Member Name Removed]. Maybe the next time he encounters circumstances beyond his control, he will be treated with more respect and understanding than he treated us. We wish him well with his floor repair. Regards, Michael Galloway Wizard of Wood Flooring, Ltd.

James C.
02/2017
5.0
floor cleaning
  + -1 more
Very good. Very timely, got done very quickly and did an excellent job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Linda F.
10/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Mike and his team did a fabulous job. Friendly on time and great communication. We are very pleases and would refer them to our network. Thank you!!!
Description of Work: Refinishing feathering in new floor to match existing stain and finish coats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

farbod S.
10/2016
5.0
hardwood floor
  + -1 more
They did a great job with installation of on-site finished wood floor installation and finishing. They were pretty fast to start and finish. Very clean and very considerate of the family living in the house. Mike also provided very fair price and the quality of the job was outstanding.
Description of Work: Hardwood installation in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Sergey S.
10/2016
5.0
hardwood floor
  + -1 more
Great job overall. Took a few days, and smell did not persist for long (although we kept windows open and fans circulating; we used Bona traffic HD). Good quality, did not mess up anything, and even went an extra step in a few places. One section was missed, and that's where communication points were lost: I was trying to get a hold of someone on the phone, email, or something, and it was not going well. Same as when the job was finished, but I was not sure if it was, and trying to figure that out. Phone is not picked up often, email is slow to reply. All in all, communication problems are a minor piece, and I'm happy with the job done.
Description of Work: Refinishing hardwood floor: sand, stain, and re-coat ~700 sq ft.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Reid K.
10/2016
5.0
hardwood floor
  + -1 more
Very pleased with the outcome. Communications was a bit problematic initially, as we were trying to get the job done during the "busy season". They were very accommodating in order to meet our schedule and went so far as to adjust their schedule. Mike and his crew were all very skilled and professional!
Description of Work: Had hard wood floors refinished in a town-house. Hadn't been done in 40+ years. A couple of the rooms were in bad condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dennis L.
09/2016
5.0
hardwood floor
  + -1 more
EXCELLENT WORKMANSHIP! Very fair price and the desired outcome was achieved. Thanks Mike to you and yourr team. Really appreciated the part of not rushing and spending the time to make sure job was completed to a high standard.
Description of Work: Two rooms with wood floors were thoroughly cleaned / Den and Family Room / Both rooms were deep cleaned and two finishing coats of satin finish clear coat applied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NANCY R.
09/2016
5.0
hardwood floor
  + -1 more
Wonderfully. I did not know what to do about our floors as I didn't think they needed sanding or a complete redo. I had used a product on them that had resulted in a splotches on our dark oak floors. Mike was very helpful and flexible. (I had to change the date several times). The two men who did the job were very very good. They were polite, friendly and moved the furniture and completed the work expertly. Actually they exhibited a great deal of care and enthusiasm about wood floors which I appreciated. The floors look like new, and I am so pleased with the result.
Description of Work: deep cleaning of our wood floor and one redcoat of polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

MARK M.
06/2016
5.0
hardwood floor
  + -1 more
Michael was great to work with. He was communicative, quick to return calls, punctual and focused on quality outcomes. The team that worked in the home did their best to reduce dust (covering up items/unused rooms with plastic, moving furniture, etc.). The quality of the work is high, and i am pleased with the new bedroom flooring and particularly impressed with the refinishing work they completed on the first floor of my home - the floors were in BAD shape (due to two large dogs) and were stained a dark brown. The replaced some boards, sanded others, and restrained a much lighter 'pecan' color. The floor looks new - an amazing transition. Overall, this team is a pleasure to work with and did a great job. Their bid was competitive - though not the lowest of the three bids I took, it was only slightly above the lowest bid and well below the highest bid. I highly recommend "Wizard" and Michael if you are going to refinish and/or install new floors.
Description of Work: Refinished wood floors, repaired and finished damaged floors, installed wood floors in four bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Neil S.
03/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Everything from estimate to completion went smoothly and professionally. No surprises. You couldn't ask for better service. The floor is beautiful. They matched the old and new floors perfectly. They may cost a little more than some providers, but for an important investment in your home like this, you will never regret it.
Description of Work: Refinished (sand, stain and finish) an older wood floor and installed new wood floor to match the old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Elizabeth J.
02/2016
5.0
hardwood floor
  + -1 more
It is true -- that the real test of an experienced, professional company is when things don't go as planned. And those of us with older homes know that repairs often reveal the unexpected. This was the case with refinishing the floors in our 70 year old home. Wizard of Wood came through with flying colors despite the numerous challenges we encountered. What looked to be a simple refinishing of the floors in our 2 story home quickly turned into a struggle to get the upstairs floors to accept the stain that was used successfully on the first floor. It turns out the floors upstairs were not oak like the downstairs--they were a much harder wood and the stain did not penetrate evenly. The crew patiently tried several techniques but none of them worked. Mike the owner came out several times to review the situation, but it came down to deciding to use a natural stain upstairs (the downstairs was medium brown) or replacing the older upstairs floors with oak. Mike and the crew were extremely patient and supportive while we were deciding what to do. We were reluctant to replace the floors due to the expense, but Mike wanted to make sure we would be happy with the outcome. He gave us a very good price for replacing the floors and we ultimately decided to go with that option. Once the decision had been made, they completed the job quickly. The floors are beautiful!! We can't say enough how Mike and his crew went over and beyond to make sure we were happy with the end result. This is the second time we have used Wizard of Wood and would highly recommend them!! Thanks again Mike and Daniel!
Description of Work: Refinished existing wood floors on first floor with some minor repairs and installed new wood floors to match upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Ryan G.
01/2016
5.0
flooring contractor, hardwood floor
  + 0 more
Mike was very professional and explained well all the options for completing the refinishing. They were to try and match the color on the hardwoods throughout the rest of the house. The floors look absolutely beautiful with the Swedish finish, and the color match was spot on. The crew showed up on time and did all they promised. We are very satisfied and would highly recommend W.O.Wood.
Description of Work: Refinished oak floors in two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$765

Robert S.
08/2015
5.0
hardwood floor
  + -1 more
I have used this company in the past and referred to others, they truly are a 6 star company. I needed a rush job to get my floors redone before I left, and their response was phenomenal. They treated my floors as a science.
Description of Work: Sanded my maple wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Contact information

25665 HILLVIEW CT Unit B, Mundelein, IL 60060

http://wizardofwood.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Wizard Of Wood Floors Ltd is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 3:00 PM

Tuesday: 7:30 AM - 3:00 PM

Wednesday: 7:30 AM - 3:00 PM

Thursday: 7:30 AM - 3:00 PM

Friday: 7:30 AM - 1:00 PM

Wizard Of Wood Floors Ltd accepts the following forms of payment: Check
Yes, Wizard Of Wood Floors Ltd offers free project estimates.
Yes, Wizard Of Wood Floors Ltd offers eco-friendly accreditations.
No, Wizard Of Wood Floors Ltd does not offer a senior discount.
No, Wizard Of Wood Floors Ltd does not offer emergency services.
No, Wizard Of Wood Floors Ltd does not offer warranties.
Wizard Of Wood Floors Ltd offers the following services: Residential and commercial hardwood flooring repairs, installation, sanding & finishing.
Furniture refinishing, tile, epoxy coating, carpet

Contact information

25665 HILLVIEW CT Unit B, Mundelein, IL 60060

http://wizardofwood.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 1:00 PM