Wizard Of Wood Floors Ltd

The quality of work was excellent. They sanded the floor several times to remove all the marks left by nails and staples. After the wizards helped the floors reach their potential, I think the previous owners were idiots for covering them up with carpet. The price was more than reasonable for all the prep, work, and clean up. Also received a thank you in the mail.

There are not enough good words that I can say about working with this company. Mike, the owner, was always prompt in returning calls and Marek and Ishmal who did the work were expert craftsman. They were polite and took great pride in their work. They left the work area clean and were a delight to have around. The floors are beautiful.

Absolutely wonderful! Mike, the owner, came to give an estimate and while he was here, gave us some great ideas for design. He has been doing this for a long time and has extensive experience with many different flooring situations. Pete installed the new wood and miraculously matched it exactly to the existing floor in the adjacent hall. I have never in 30 years had a more dedicated, knowledgeable and considerate craftsman work on my house, and there have been many of them. Brian, Pete's helper, was cheerful, polite and very accommodating. They made a huge effort to make the whole experience as easy and unobtrusive as possible. The existing hardwood floors were resealed with a Swedish Finish and look fabulous. I am totally pleased with Wizard of Wood, will hire them for my next flooring job and recommend them without hesitation.

In a word, terrific! The floors and stairs look great. Our primary refinisher extraordinaire, Ismael Reyna, was very thorough and his work showed it. He was a little skeptical at first about some old dark stains which were under carpeting for years but he got them out with perfect results. We had drop-clothed much of the furniture and other rooms but some dust is just unavoidable. However, Ismael cleaned up well and was very careful to ensure that dust was minimal when he applied the second coat. We used the Swedish Finish, which is overwhelmingly strong (and a little more pricey.) Do not stay in your home. We held out at a relatives for two days and boarded the dog! The results were absolutely worth it; the finish is glossy and hard as a rock. These guys made the trip from Lake Zurich to Chicago and we are so glad for it! Mike G always returned phone calls and was pleasant to work with. We highly recommend their work and Ismael especially (Get him before he retires!!)

The price on this job was great. Mike was very professional with his estimate, and always returned calls quickly. The job was done within the time promised. Chris and Justin were excellent workers - they arrived on time every day, cleaned up well at the end of the day, and were extremely friendly and professional. They went the extra mile to make sure that we were we happy with the job done. We would gladly use Wizard of Wood again, and recommend them without reservation. Our floors are absolutely gorgeous!

Beautiful work. Mike was on time and worked quickly, finishing the job ahead of schedule. Friendly, efficient, and very easy to communicate with. They did a great job cleaning up too. The floors look great. We couldn't be more pleased.

THE GENTLEMAN WHO CAME OVER WAS VERY POLITE, EASY TO TALK TO AND ANSWERED ALL OF MY QUESTIONS IN ABUNDANCE (MUCH MORE THAN I ASKED). THEY WERE GOOD ENOUGH TO REMOVE THEIR SHOES. THEY ALSO ANSWERED QUESTIONS NOT RELATED TO THE JOB. HE WAS CONCERNED ENOUGH ABOUT THE COLOR RESULT THAT BETWEEN COATS HE CALLED TO VERIFY I WAS SATISFIED WITH THE COLOR.

Wonderful work...came out the day after christmas to give us an estimate....gave us many options...no pressure...did the work within a week...floors are beautiful....

MIKE WAS VERY EASY TO WORK AND COMMUNICATE WITH. HE SCHEDULED US WITHIN A FEW WEEKS OF GIVING US AN ESTIMATE, AND THEY SHOWED UP WHEN THEY SAID THEY WOULD. MIKEY DID THE WORK AND HE DID A GREAT JOB. WE MOVED THE FURNITURE, BUT HE TOOK DOWN THE CURTAINS AND WENT THE EXTRA MILE SO NOTHING WOULD BE DAMAGED. THEY PICKED UP AFTER THEMSELVES EVERYDAY. THEY WERE GREAT AT COMMUNICATING WITH US ABOUT THE SCHEDULE AND WHAT THEY WERE GOING TO DO EACH DAY. WE WOULD DEFINITELY USE THEM AGAIN.

THIS WAS THE MOST PLEASANT EXPERIENCE I HAVE EVER HAD WITH INSTALLING A WOOD FLOOR. MIKE ARRANGED A DAY AND TIME. THE INSTALLERS ARRIVED ON TIME. THEY WORKED ALL DAY AND ONLY TOOK A VERY SHORT LUNCH BREAK. THEY COMPLETED THE INSTALLATION OF THE FLOOR IN ONE DAY. THE NEXT DAY THEY ALSO CAME ON THE TIME THEY STATED AND INSTALLED THE BASEBOARD AND SHOE MOLDING. I ONLY WISH THAT MORE COMPANIES WOULD TAKE THEIR EXAMPLES FROM ''THE WIZARD OF WOOD''...THEY WERE ON TIME, NEAT AND CLEAN, EXCEPTIONALLY PROFESSIONAL, AND INSTALLED THE MOST BEAUTIFUL FLOOR I HAVE SEEN. WE WILL USE THEM ANYTIME WE NEED A WOOD FLOOR (WOULDN'T THINK OF USING ANYONE ELSE) AND I WILL REFER THEM TO ANYONE WHO WOULD LIKE A NEW WOOD FLOOR WITHOUT A HITCH. THANK YOU.

THE WORKERS WERE USUALLY ON TIME, ALWAYS POLITE AND GOOD AT COMMUNICATING WHAT THEY WERE DOING THAT DAY AND WHAT TO EXPECT. THERE WAS A MISCOMMUNICATION OVER WHAT BOARDS NEEDED TO BE REPLACED, BUT THEY REMEDIED THAT QUICKLY. THE WORKERS DID WORK OVER THE WEEKEND TO GET THE JOB DONE, WHICH I APPRECIATED. ISHMAEL AND MIKEY WERE OUTSTANDING WORKERS.

WE WERE VERY PLEASED WITH OUR EXPERIENCE. MIKE WAS VERY GOOD ABOUT RETURNING PHONE CALLS AND WAS FLEXIBLE ABOUT WORKING OUT A TIME TO MEET FOR AN INITIAL CONSULTATION. HE PROVED TO BE A VERY FRIENDLY MAN AND RAPPORT WAS EASILY ESTABLISHED. HE SUGGESTED WE USE A SWEDISH FINISH AS THE AREA IS ONE THAT IS HEAVILY USED AND BECAUSE WE HAVE PETS AND KIDS--THE SWEDISH FINISH IS A VERY DURABLE FINISH THAT HOLDS UP EXTREMELY WELL. WE APPRECIATED HIS TIP AND FELT IT TO BE WORTH THE FEW EXTRA DOLLARS. THE WORKER WHO CAME OUT TO ACTUALLY COMPLETE THE WORK WAS PUNCTUAL, HARD WORKING AND TIDY. EVERYTHING WAS COMPLETED TO OUR SATISFACTION. THANK YOU!

FOUND THEM THROUGH ANGIE'S LIST. THEIR QUOTE CAME IN AT A RATE LOWER THAN OTHER QUOTES. EXCELLENT JOB, FLOOR LOOKS WONDERFUL.

MIKEY WAS ON TIME EACH DAY AND WOULD CALL ME INTO THE ROOMS TO SHOW ME WHAT HE WAS DOING AND EXPLAIN THE PROCESS TO ME. BEFORE LEAVING AT THE END OF THE DAY HE WOULD APPRISE ME OF THE STATUS OF THE WORK AND WHAT TIME TO EXPECT HIM THE FOLLOWING DAY. I APPRECIATED HIS COMMUNICATION AND THE FACT THAT THERE WERE NO SURPRISES. THE CLEAN UP WAS THOROUGH AS WAS THE POST-WORK INSTRUCTIONS I RECEIVED. I'M HAPPY WITH THE WORK PERFORMED, THE PROFESSIONALISM DEMONSTRATED AND THE PRICE PAID FOR THE WORK.

MIKEY WAS VERY POLITE. MADE SURE HE TOLD ME WHAT HE WAS GOING TO DO AND WAS VERY CAREFUL WHEN GOING THROUGH THE REST OF THE HOUSE. HE MADE SURE THAT I WOULD GET MINIMAL DUST FROM THE ROOM. THE FLOOR WAS ABSOLUTELY BEAUTIFUL.

THE WORKERS WERE VERY POLITE AND EXCELLENT WORKERS. THEY WORKED EXTRA HARD ON SOME SPOTS THAT WE THOUGHT WE WOULD HAVE TO REPLACE. WE DIDN'T HAVE TO REPLACE THEM. THE FLOORS LOOK BEAUTIFUL. I WOULD REFER ANYONE TO THEM AND BE CONFIDENT THAT THEY WOULD DO A GREAT JOB. THE ONLY PROBLEM I HAD WAS THAT I HAD TO LEAVE MESSAGES AND HARDLY EVER TALKED TO ANYONE IN PERSON.

I RECEIVED BIDS FROM THE TOP FOUR WOOD FLOOR REFINISHER'S ON ANGIE'S LIST. THE WIZARD WAS ONE OF 2 THAT WOULD REMOVE THE TILE FROM THE FLOORS. HIS PRICE WAS THE HIGHEST OF THE FOUR FOR THE WORK. THE WORKERS WERE ON TIME AND VERY NEAT. THEY KEPT ME INFORMED ON WHAT THEY WERE DOING AND WHY. THEY WERE VERY ACCOMMODATING TO MY NEEDS AND ADJUSTED THEIR SCHEDULE TO MEET MY REQUIREMENTS. I DID NOT HAVE TO LEAVE THE HOUSE AT ANY TIME DURING THE WORK. I AM SATISFIED WITH THE WORK THAT THEY DID. THEY WERE HARD TO REACH BY PHONE, BUT ALWAYS MANAGED TO GET BACK TO ME WITH ANSWERS. I FOUND IT EASER TO COMMUNICATE WITH THEM BY E-MAIL THAN BY TELEPHONE.

WE WERE VERY PLEASED WITH THE JOB. IT WAS ESTIMATED TO TAKE 2 DAYS, & THAT IS HOW LONG IT TOOK. WORKERS WORKED VERY HARD, WERE FRIENDLY, COURTEOUS, AND THEY CLEANED UP VERY WELL WHEN THEY WERE DONE. I HAVE ALREADY RECOMMENDED WIZARD OF FLOORS & WOULD HAVE THEM AGAIN.

OUR EXPERIENCE WAS VERY GOOD, AND WE ARE HAPPY WITH THE WORK THEY DID. THE PRICE WAS VERY REASONABLE CONSIDERING ALL THE WORK WHICH THEY NEEDED TO DO. THEY ALSO HAD TO CUT SOME CLOSET DOORS DOWN, WHICH TOOK SOME EXTRA TIME AND EFFORT. THE MEN WHO WORKED AT OUR HOUSE WERE ALL VERY NICE AND SEEMED TO KNOW WHAT HAD TO BE DONE. THEY COMMUNICATED WITH US AND LET US KNOW WHAT WAS HAPPENING AND WHEN TO EXPECT THE PROJECT TO BE COMPLETED. THEY WERE ALSO CAREFUL, AND TRIED NOT TO DAMAGE THE BASEBOARDS WITH THEIR MACHINES.

WIZARD OF WOOD FLOORING WAS EXCELLENT. MR. GALLAWAY INFORMED US, VERY WELL, OF THE ODORS PRIOR TO INSTALLATION, DUST FACTOR, AND WHAT TO EXPECT DURING CONSTRUCTION. THE WORKERS WERE VERY POLITE, AND VERY HARD WORKING MEN. WE RECEIVED NUMEROUS BIDS, AND WIZARD OF WOODS WAS VERY COMPETITIVE IN PRICING. THE FLOORS TURNED OUT GREAT. I HAVE USED THEM, ALSO, FOR REFINISHING EXISTING FLOORS IN RENTAL DWELLINGS, AGAIN WIZARD OF WOOD WAS ALWAYS ON TIME, AND GOT WORK DONE IN TIMELY ORDER. WILL CONTINUE TO USE WIZARD OF WOOD IN FUTURE.

THE WOOD WORK THEY DID WAS REAL GOOD. THEY CAME OUT TWICE ONCE TO SAND EXISTING FLOORS, AND TO INSTALL NEW FLOORING.

WHILE WIZARD WAS COURTEOUS, RESPONSIVE TO PHONE CALLS & PUNCTUAL, THEY ACTED IRRESPONSIBLY AND UNPROFESSIONALLY BY FAILING TO DISCLOSE IN ADVANCE THAT INTENSE FUMES ARE PRODUCED DURING THE APPLICATION OF THE SYNTEKO FINISH. WORKERS MUST WEAR FACE MASKS WHEN APPLYING THIS FINISH. ACCORDING TO SYNTEKO'S MANUFACTURER, ''ODORS LINGER & SOLVENT ODORS CAN BE ABSORBED BY CARPETS, DRAPERIES AND OTHER CLOTH MATERIALS''. THE MANUFACTURER ALSO ADVISES THAT ''ADJACENT ROOMS WITH FABRICS SHOULD BE ISOLATED'' WITH PLASTIC SHEETING. THE WIZARD PROVIDED NO SUCH RECOMMENDATION. BECAUSE OF THE INTENSE FUMES & THE NEED TO OPEN WINDOWS FOR VENTILATION IN FREEZING TEMPERATURES, I HAD TO MOVE MY FAMILY (W/2 SMALL CHILDREN) TO A HOTEL FOR TWO DAYS (AT MY EXPENSE) TO AVOID LIVING AND SLEEPING IN THIS ENVIRONMENT-A TREMENDOUS INCONVENIENCE! THE BEST I GOT FROM MIKE GALLOWAY WAS AN APOLOGY FOR FAILING TO PROOFREAD HIS OWN LITERATURE (THE PERTINENT INFO WAS MISSING!) HE ALSO SAID HE "LEARNED HIS LESSON."

I AM VERY PLEASED WITH THE WORK. THEY RETURNED PHONE CALLS AND WORKED AROUND MY SCHEDULE. A DEFINITE PLUS. I HAD BEEN TOLD THAT THE FLOORS COULD NOT BE SAVED. WIZARD MADE THEM LOOK LIKE NEW. COST IS BELOW OTHER ESTIMATES THAT I RECEIVED. I WOULD RECOMMEND THEM.

MIKE AND CREW WERE OUTSTANDING. THE INSTALLATION WAS DONE DURING THANKSGIVING WEEK AND THE INSTALLERS WORKED LATE NIGHTS AND THE WEEKEND TO GET EVERYTHING DONE. C.J., THE PROJECT LEADER, WAS VERY INFORMATIVE AND PATIENT WITH ALL MY QUESTIONS, AND SPENT A LOT OF TIME ON THE LITTLE DETAILS THAT MAKE FOR A QUALITY PRODUCT.

I SET UP AN APPOINTMENT FOR FRIDAY, JANUARY 28TH AT NOON TO GET AN ESTIMATE FOR WOOD FLOORING THAT I NEEDED INSTALLED IN 3 ROOMS OF MY HOME. THE COMPANY NEVER SHOWED UP, NOR DID THEY CALL TO TELL ME THEY WOULDN'T BE THERE. VERY UNPROFESSIONAL, IN MY OPINION.