Wizard Of Wood Floors Ltd

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Floor Cleaning and Waxing

About us

One of the few Bona Certified Craftman in the entire Midwest. Multiple Angie's List Awards. In business for over 38 years. Only company offering a 5yr warranty. Serves on boards for product development and evaluations. Expert witness in the industry. One of the few that uses all finishes and experienced using all kinds of hardwood flooring. Free estimates. Additional website: wizardofwoodflooring.com.

Business highlights

43 years of trusted experience

Services we offer

Residential and commercial hardwood flooring repairs, installation, sanding & finishing.

Services we don't offer

Furniture refinishing, tile, epoxy coating, carpet

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
3%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.7
punctuality
4.9

Filter reviews by category

Showing 226-240 of 240 reviews

Annie C.
11/2015
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,500

Andrew Z.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Mike and his guys installed a new oak floor along side an existing floor and then re/finished them all. Mike was on time as promised for all appointments and work days and was prompt when issues arose that needed to be worked out. All in all great service at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

bruni W.
08/2015
2.0
hardwood floor
  + -1 more
same as above
Description of Work: I asked for quotes to sand (carpet has been removed as have the nails and staples) and stain 14 steps. I received quotes from 4 different companies and I expected Wizard to be the least expensive. They advertise they are the least expensive but that is not what they really mean. His quote came in $700 more than everyone else's. I have had wood floors put in the family room some 15 years ago (I wish I could remember who did them: excellent) and they still look great. Mike says only the way he does floors and here is his email: My slogan is we won't be the cheapest, but we will be the least expensive. What that means is that when we refinish a floor or stairs it will last for a long time. So when you figure your cost per year, we will be the least expensive. I know there are companies that will do your project for $600-800 dollars but, They only last for a few years. I am sorry that I will not be working with you. Thanks MIke He is wrong. My family room which is high traffic still looks amazing. The other quotes came in from $975 to 1200. All A plus companies from Angie's list. I would not use this guy. His advertisement is misleading. I am not going to hire him, and will use another company, because he mislead me from the beginning and I can only imagine what else would have happened.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0

$1,695

Response from Wizard Of Wood Floors Ltd
Let’s get the facts straight. First and most importantly, we did not do any work in this woman’s home. She tried to do the work herself and the condition looked terrible. We simply went out to do an estimate and quote fixing the mess. Many times it cost more to fix work than to start clean. This was definitely the case. She had us quote 14 treads; however, in my quote, I also included risers and cove moldings because these needed to be fixed and that was explained in the quote. This may be a reason for price differences. However, why she is ranting about the fact that we are not the cheapest is ridiculous. The slogan clearly states that we will NOT be the cheapest, but we will be the least expensive. If she was confused by this, she could have asked. Instead she just decided that we were somehow trying to mislead her, instead of her simply admitting that she was confused. These rants are irrelevant. If you want to compare the cost of a Ford Focus to a BMW, this doesn’t mean that you get the same car. Why she threw in complaining about her family room is also irrelevant because we were not even asked to quote the family room. To state that the owner does not know what he is talking about is also ridiculous. We have been in business for over 35 years, have the only 5yr warranty in the business, are considered an expert witness in judicial cases, and serves on an the advisory board for product testing and development for a number of flooring manufacturers. We wish her luck in her flooring project.

Aldine S.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexander P.
12/2014
5.0
flooring contractor, hardwood floor, wells
  + 1 more
unknown
Description of Work: The project was to install hardwood floors on second floor of my house and stairs that lead to the second floor. Price quoted was within range of several other estimates. What set this company apart was they provided a very detailed quote (4 pages) with several options to choose from as far as finish, equipment available, etc. I am very happy with the result, the quality of work is outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Michelle T.
09/2014
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: WOW installed hardwoods in 2 rooms to match the rest of our house. The overall coordination leading up to the project was a a tad painful (lots of back and forth/repetitive conversations/ hard to get on the calendar), but they totally made up for it in the end. They were in and out in 3 days and did a great job. They showed up when they said they would, the crew was professional and curteous, and they worked hard to make our floors beautiful. You can tell that the crew took pride in their work and that speaks volumes. I would recommend WOW to anyone looking to install new hardwoods.

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Beverly R.
07/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rob M.
04/2014
5.0
flooring contractor, hardwood floor
  + 0 more
Great. Highly recommended.
Description of Work: Hardwood floors in a room addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jim B.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
See Above.
Description of Work: Excellent refinishing of living room, dining room hallway and 2 bedrooms. Installation of new hardwood in entryway. Excellent craftsmanship. Punctual and clean. Did the job when promised and left the area spotless. Would highly recommend and would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Fred S.
11/2012
5.0
flooring contractor
  + -1 more
Overall everything went fine.
Description of Work: Their services were used for a big deal for $125.00 for 100 sq. ft. of Hardwood Floor Sanding & Refinishing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bil N.
10/2011
1.0
flooring contractor, hardwood floor
  + 0 more
Waste of time
Description of Work: Estimator came out and was to get us a quote in 1-2 days. He was polite. (That's the best I can say) Two weeks later, we have never heard back from him. He was the only floor person that said he needed to take the edging off the stairs "to do it right" to contain costs. Hint to contractors: If you want to waste your time and mine. Come out 45 minutes late , later at night and never submit a quote.

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Response from Wizard Of Wood Floors Ltd
On Wednesday evening, Oct 12th, I arrived to estimate the project for the member. He showed me the staircase he wanted to have refinished. I explained to him that because of the intricate detail in the cove moldings on the stairs, it sometimes is cheaper to replace the cove moldings rather than try to sand and refinish them. I offered to estimate it out both ways and let him know which would be cheaper. I was trying to save him money, not inflate the cost. I explained that I would figure out the cost and send him an email with the proposal. On Thursday October 13th at 2:12 pm, I sent the estimate to nicholasonwb@aol.com. (That is the email address he gave us to send the quote) My assistant, Jane, called him on Tuesday, October 18th in the afternoon as a follow up to see if he had any questions. All she got was the answering machine; so, she left a message. She called again on Friday Oct 21st in the morning; again, all she got was the answering machine so again she left a message. I do not know what more we could have done to try to get him this estimate. If we would have driven out to his house and handed him the quote he would have probably written us a bad review for being too pushy. My only question for him would be, "If you did not get the quote, why wouldn’t you just call to see where it is?" Maybe the email ended up in his spam folder and he does not check his answering machine. We had another circumstance similar to this back in March. If you check out the report on March 17th, you can see it. We sent the customer an email with the quote; however, it went into his spam folder so he also wrote us a bad review. He later found the estimate in an email in his spam folder. He then called and hired us to do the work. In the end, he gave us a very good review.

KRISTEN D.
02/2006
5.0
hardwood floor
  + -1 more
unknown
Description of Work: I wanted an estimate and Mike (owner) went to my condo within a few days of talking with him. Unfortunately, I have a cement floor in my condo and prefer laminate flooring which he was unable to install. His price for wood flooring was out of my small budget. He quoted $4800 for 350 sq ft which would have included removing carpet/tile flooring. My mother has used his services in the past and was pleased. Due to my budget constraints I did not use Wizard of Wood Floors. If I had the money I wouldn't hesitate to use this company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Eric Q.
10/2005
4.0
hardwood floor
  + -1 more
unknown
Description of Work: REFINISHED AND LAID HARDWOOD FLOORS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,800

KATE R.
10/2003
5.0
hardwood floor
  + -1 more
unknown
Description of Work: THOUGH WE DECIDED NOT TO REDO OUR FLOORS AT THIS TIME, I WOULD CALL MIKE IN THE FUTURE.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

JERRY P.
08/2001
5.0
hardwood floor
  + -1 more
OUTSTANDING JOB
Description of Work: REPLACED DAMAGED FLOORS AND RE-FINISHED THEM DUE TO WATER DAMAGE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

25665 HILLVIEW CT Unit B, Mundelein, IL 60060

http://wizardofwood.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Floor Cleaning and Waxing

FAQ

Wizard Of Wood Floors Ltd is currently rated 4.8 overall out of 5.

Monday: 7:30 AM - 3:00 PM

Tuesday: 7:30 AM - 3:00 PM

Wednesday: 7:30 AM - 3:00 PM

Thursday: 7:30 AM - 3:00 PM

Friday: 7:30 AM - 1:00 PM

Wizard Of Wood Floors Ltd accepts the following forms of payment: Check
Yes, Wizard Of Wood Floors Ltd offers free project estimates.
Yes, Wizard Of Wood Floors Ltd offers eco-friendly accreditations.
No, Wizard Of Wood Floors Ltd does not offer a senior discount.
No, Wizard Of Wood Floors Ltd does not offer emergency services.
No, Wizard Of Wood Floors Ltd does not offer warranties.
Wizard Of Wood Floors Ltd offers the following services: Residential and commercial hardwood flooring repairs, installation, sanding & finishing.
Furniture refinishing, tile, epoxy coating, carpet

Contact information

25665 HILLVIEW CT Unit B, Mundelein, IL 60060

http://wizardofwood.com

Service hours

Monday:
7:30 AM - 3:00 PM
Tuesday:
7:30 AM - 3:00 PM
Wednesday:
7:30 AM - 3:00 PM
Thursday:
7:30 AM - 3:00 PM
Friday:
7:30 AM - 1:00 PM