An average short distance move turned into a disaster when, probably on instructions from a supervisor (Jose) could not or would not move our TV/dresser with mirror because it weighed too much. We were informed in advance about insurance issues with the move of the dresser, but never told that it couldn't be moved. Professional movers know how to take out drawers and should be able to remove the TV from the dresser in order to lessen the weight. One of the 2 movers tried to remove the back panel of the dresser, but upon speaking with his supervisor (Jose), he said it can't be done. Not professional at all and a bad experience.. Because of lack of time in the middle of our move, we had little choice but to leave the dresser and TV behind. A couple of days later, someone unrelated agreed to dismantle the TV from the dresser and carried it off for free. Our loss...their gain...because Two Men and a Truck refused to do what we hired them to do.
Description of Work: Estimator (Jose) said they would be taking a chance to move our dresser w/TV and mirror because of insurance issues, but never said that it COULD NOT be moved. So in the middle of trying to disassemble it, they stopped and said that they couldn't move it because it was over 700 pounds. They didn't try to remove drawers or complete the work to separate the TV from the dresser ....which one of the men started to do, but stopped after calling Jose, his supervisor.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$500
Michael B.
05/2015
3.0
moving companies
+ -1 more
The movers were courteous and friendly and had a reasonably professional demeanor. And they were strong. But they didn't appear to know what they were doing when moving heavy items, including a sleeper sofa. They damaged our wall and our floor on the way out of the house and they damaged the sofa on the way into the apartment and another wall in the apartment. But we ultimately concluded that they did not properly handle our furniture. We saw them dragging pieces of it on concrete. And they left behind some furniture legs which they removed at the pickup location. They also left behind some of their equipment at the pickup location and at the drop off location.
Description of Work: Moved various furniture pieces and packed boxes from a home in the suburbs to an apartment in Chicago.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$850
David Z.
05/2015
5.0
moving companies
+ -1 more
It was a positive experience. They were excellent, fast, very professional, strong and easy to deal with. It was really just two guys and a truck moving my whole house to another whole house. They were fantastic.
Description of Work: They did a moving job for us.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert K.
03/2015
5.0
moving companies
+ -1 more
Very pleased with my team of movers Damien, Dwayne and Andre. All worked quickly and were professional and courteous. Because of there efficiency my cost came in under original quote. Thanks Guys
Description of Work: Moved from single family in Grayslake IL to 2 bedroom apartment in Vernon Hills IL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$254
John M.
02/2015
5.0
moving companies
+ -1 more
For moving, the only one I would suggest is probably Two Men And A Truck. We tried to get them but we couldn't because they're booked up but we used them quite a while ago and they were fine. They're usually pretty good and they were on time. They have comparable prices. They just seem to take good care of your furnitures.
Description of Work: We've used Two Men And A Truck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzanne R.
02/2015
5.0
moving companies
+ -1 more
Our experience was good. They did a really good job wrapping up everything and moving things. There were no damages or anything. They did it in a timely manner. We chose them by just looking for the least expensive with the best rating.
Description of Work: For moving, we have used Two Men And A Truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Meridith M.
06/2014
5.0
moving companies
+ -1 more
The two men showed up promptly and introduced themselves. They looked at the furniture that had to be moved and started to wrap and move right away. They had to use a very small elevator to move some hefty furniture and they did extremely well. Both gentlemen were very kind and considerate of us and our belongings. One worker was constantly in motion, however, the other worker was a bit distracted at what to do next. Nothing drastic, but I do think we could have been closer to the time that was estimated if he was as motivated as his co-worker. We did go over the time estimated, but not by much. Just a small nick to a book case, but they had to cram it into a small elevator, so I don't blame them at all.
Description of Work: Moved furniture from a condo to two homes.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
LEORA R.
03/2014
5.0
moving companies
+ -1 more
Everything was confirmed in writing before the move, and the price was better than competitive. Because they worried they were going to be late the day of the move, they actually sent an additional truck at no charge to be sure we had someone there on time, and the additional truck was able to make the outlying stop while the original went to the 2 remaining locations. The workers were terrific, professional and quick. I would definitely use them again.
Description of Work: Two Men and a Truck moved household items to 3 locations when we emptied my Mom's house in preparation for a sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Two Men And A Truck
Thank you Leora for the review. Please let us know if we can help with any future projects. Nick Staggs Sales/Marketing Manager
Beverley W.
02/2014
1.0
moving companies
+ -1 more
They were 2 hrs late. I needed at least 3 wardrobe boxes and they had none. I had several items that were broken that are irreplaceable . I also had a box of shoes that was missing "labeled UGG boots". The drivers kept complaining to me about how bad the company was to work for, benefits , etc . I did contact the company regarding the above and was told they would reimburse me but have not heard from them. They came highly recommended and am not sure what happened with my move. Was very stressful to say the least.
Description of Work: What they did was take my clothes and wrap them up in sheets I provided which did not protect them and I had a very high dry cleaning bill after the fact.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Trisha F.
10/2013
5.0
moving companies
+ -1 more
A big THANK YOU to TWO MEN & A TRUCK for a superior experience! The office staff contacted us the same day after we sought information on-line. All available services and prices were accurately explained. Was able to book service on the day we requested (in less than a week!). Movers were on-time, professional, and genuinely pleasant to work with. Job was done within the time frame quoted. Will definitely recommend to friends!
Description of Work: moved heavy furniture, exercise equipment and boxes into newly remodeled basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Michael W.
10/2013
1.0
moving companies
+ -1 more
This was the worst moving experience ever. We had boxed up everything and transported most of our small boxes already. The movers just had furniture to move from a first floor condo to a first floor apartment just a mile from each other. The crew arrived late, and then took twice as long as I was told it would tak. The charge was almost twice as much as I was quoted. The movers were not courteous, and they left entire pieces of furniture outside my home because they couldn't figure out how to get it inside.
Description of Work: Move from a 1 bedroom apartment to a three bedroom apartment
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
Gary J.
09/2013
5.0
moving companies
+ -1 more
They were on time and very professional. It was estimated that the move would take 4-5 hours, but they completed the whole move in 2 hours. They were careful with the furniture and other delicate items. They were very quick and efficient in completing the move.
Description of Work: Moved from Mundelein to Gurnee
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$339
George T.
08/2013
5.0
moving companies
+ -1 more
They were very concerned about insuring that the move went smoothly.
Description of Work: They transported and moved my things for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Christiana C.
08/2013
5.0
moving companies
+ -1 more
Great! Got estimate over the phone by going over each room verbally. Two days prior they called to verify date, time and details. Moving day the guys ran maybe 30-minutes late and called to notify us-no problem as this gave us some breathing room. The guys showed up and wrapped all items with moving cloths and wrapped again in plastic. They were friendly, polite capable and swift. I had a bookcase that was bear...they really worked hard and never complained. My boyfriend was a mover in his younger days and was really impressed and gave each guy extra $$$-which they were quite appreciative of. Can?t say enough positive things about their great service. Great phone service too from Vanessa-very thorough. Cost was a few hundred less than quoted.
Description of Work: Moved furniture from a 5 room 1.200 sq ft. home to Bartlett.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Ricj C.
07/2013
5.0
moving companies
+ -1 more
Arrived late due to traffic but once arrived things went well.
Description of Work: Move
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$948
Birju S.
12/2012
5.0
moving companies
+ -1 more
Good experience overall. Moved only 7 miles locally however the 2 guys who came out hustled through out the time while taking good care of my belongings. Also, they were open to helping me put stuff in appropriate places in my new house (including the basement). Thanks and i would use them again for a local move.
Description of Work: Moved belongings from 2 bedroom condo to a single family home. 2 guys were prompt and took good care of my belongings during the move.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
Dennis R.
07/2012
5.0
moving companies
+ -1 more
On one of the hottest days of the year, our movers arrived promptly on time and immediately set to work taking an inventory and logging all items to be included in our move. My furniture and belongings were expertly covered in mover quilts then secured with shrink wrap. All items were moved to the desired locations, unwrapped and set up - all without damage or loss. The 3 hard working young men were incredibly polite and curteous throughout the process - this firm should be very proud of how professionally Two Men and a Truck were represented. The best part was when the overall cost came in UNDER the initial estimate!Thank you to Randy, Carlos and team from Two Men and a Truck...for making a very stressful event an almost pleasant experience. Two Men and a Truck is highly regarded and is certaily be highly recommened!
Description of Work: Household moving service from Illinois to Wisconsin - contracted based on weight of truck contents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
GARY H.
10/2011
3.0
moving companies
+ -1 more
there is a need for the manager to make use that 2 men can handle tthe job. the two men did the best they could but it was only with the aid of two neighbors that it was possible for the unit to be brought into the house. Suggestion is taht he manager go to the location where the move is to go to .
Description of Work: moved a wall unit.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
1.0
Kimberly H.
10/2011
5.0
moving companies
+ -1 more
Were on time, professional, was able to schedule quickly. Had to pay the 2 hour minimum, work took only about half the one hour minimum.
Description of Work: Moved already disconnected washer and dryer from 1st floor of our house to basement of rental house 9 miles away. Moved old already disconnected washer from rental house to the curb.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$210
Jeremi H.
09/2011
5.0
moving companies
+ -1 more
Great!! the guys were very professional, courteous, and cared about my stuff!! they were right on time, worked their butts off!! anytime a service is by the hour, i get nervous because you hear about those that milk the clock...these guys wasted no time at all! they worked very hard and efficient and got the job done in much less time than i expected! I have used two men before at another location and was not very happy with it all, but knowing that each location is independent of the others, i went with them again this time...this gurnee location definitely exceeded my expectations!
Description of Work: moved my stuff from storage to my new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
George T.
08/2011
5.0
moving companies
+ -1 more
They came in with the best estimate and the most accurate estimate. They ended up coming in under the estimate at the end. There were a few glitches on our end for the timing of our move. However, they were very accommodating and held our things for us for a day for a minimal charge. They were pleasant, even though one of the work days was a Saturday. They were professional.
Description of Work: They moved us across. They did some of the packing; they gave us the supplies and then did the loading and unloading.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
LARRY P.
07/2011
5.0
moving companies
+ -1 more
They were very efficient. The price was reasonable. I would use them again in the future.
Description of Work: I used Two Men & a Truck for moving services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark K.
05/2011
5.0
moving companies
+ -1 more
They were able to meet my exact move date, so I'm going to use them.
Description of Work: They provided an estimate for my move from Illinois to Massachusettes.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Maggie S.
03/2011
5.0
moving companies
+ -1 more
The two guys that came over to our house were great. They were very professional and very efficient. They were also very careful with the furniture.
Description of Work: We used Two Men and A Truck Moving Company for moving furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
ROBERT F.
01/2011
5.0
moving companies
+ -1 more
Moving men were excellent. We had a perfect move, thanks to them! They arrived promptly, worked steadily and hard, wasted no time, were pleasant and helpful in every way. My only concern: I think the stacking in the new locker might not have made the best use of the space. They still fit everything in, which was great in itself, but it just felt that the packing in the new locker could have been a little more space-efficient. I'd still rate them a triple A, though.
Description of Work: Description of work: emptied 10 X 30 storage locker in suburbs and moved contents to 10 x 25 storage locker in the city.
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Service Categories
Moving Companies
FAQ
Two Men And A Truck is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Two Men And A Truck accepts the following forms of payment: Discover,MasterCard,Visa
Yes, Two Men And A Truck offers free project estimates.
No, Two Men And A Truck does not offer eco-friendly accreditations.
No, Two Men And A Truck does not offer a senior discount.
No, Two Men And A Truck does not offer emergency services.
No, Two Men And A Truck does not offer warranties.
Two Men And A Truck offers the following services: Local Moving, Long Distance Moving