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The Pro Geeks

Computer Repair, Electronic Gadget Repair, Computer Sales,

About us

Welcome to The Pro Geeks Inc. Customer Service and Satisfaction is our Goal. At The Pro Geeks we listen to our customers. Our goal is to provide the best service and products so you are satisfied with your visit. When you ask The Pro Geeks questions, we will give you thorough answers. This will help you decide what's best for you. Thank you for giving us the opportunity to serve you. Additional email - calvert@theprogeeks.com.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Repairs, Training, Upgrades, Networks, PC Tune-Up, iPhone, iPod, iTunes, Security & Consulting, Driver Troubleshooting, New and Custom Computers, Wired & Wireless Networking, Security & Updating/Upgrades, Malware/Spyware/Virus & Hijacker Removal

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-14 of 14 reviews

Frank L.
09/2018
5.0
computer repair
  + -1 more
Excellent work. Would recommend.
Description of Work: Reinstalled OS and cleaned up rest of software.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

KATHLEEN H.
07/2018
5.0
computer repair
  + -1 more
Scott is the best. I called in the morning in a panic and he came that afternoon, He helped me reset my password and working with ATT which is often not without some pain. He tweaked my computer for better performance and put me into a better picture controller. I cannot say enough because although I can use software, I am absolutely not good with tech stuff and I am in awe of those who can work miracles. Scott is such a person!!
Description of Work: Couldn't open my email no matter what I tried.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
03/2016
5.0
computer repair
  + -1 more
Scott did a great job. He identified the problem and got the computer up and running again. He was great to deal with and I will definitely use him again if the need arises.
Description of Work: My computer crashed and I was unable to get it to run. I called Scott on a Saturday and brought the computer over the following day. He was able to identify the problem and got the computer up and running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rich J.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: My computer crashed. We discussed it on the phone and decided it would be best to bring it to his house. He set it up and looked at it while I was there. It was obvious it was going to take some work so I left it. Apparently the anitvirus I was using wasn't up to the task. He had my computer 2 days and it was ready. A few things were lost but that wasn't his fault. The is being typed on the repaired computer now. He is knowledgeable, quick, and far less expensive that I thought. I recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
04/2015
5.0
computer repair
  + -1 more
Very professional. Once he overcame my inability to fully explain the problems he made everything correct. It's wonderful knowing that I have a local place to go should problems arise again.
Description of Work: Scott fixed multiple problems on my laptop....slow speed, iTunes migration, sound, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Daniel D.
09/2014
5.0
computer repair
  + -1 more
Scott of Pro Geeks is exactly what you want in terms of competent, conscientious, reasonable and quick PC fixes. He handled two labor intensive repairs within less than than three days. I was impressed by his honesty and professionalism. I would offer a strong recommendation.
Description of Work: Replaced hard drive, installed operating system, installed Office Suite, resolved network firewall issues on 1 PC; Resolved network firewall issues, reinstalled anti-virus program, and performed PC tune-up on two PCs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440.99

Response from The Pro Geeks
[removed member name], Thank you for the great review. We look forward to helping you in the future. Sincerely, Scott L. Calvert The Pro Geeks

Judith G.
07/2014
5.0
computer repair
  + -1 more
My laptop stopped recognizing my password. It was completely useless. He was able to see me on the day I contacted him, which was important to me since I bank through my laptop and needed to pay bills. I went to his place of business but forgot to bring my power supply. The laptop was fully charged, so he worked quickly to get things fixed. He fixed the problem, got rid of some malware, and cleaned up some other stuff to speed it up. He got me going again the same day.
Description of Work: Fixed software problems in my laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from The Pro Geeks
Ms. (removed member name), Thank you for taking the time to fill out a review. We look forward to helping you in the future. Sincerely, Scott L. Calvert Owner The Pro Geeks

Edmond H.
05/2014
5.0
computer repair
  + -1 more
I was pleased with the timeliness and completeness of Scott's work. He documented the estimate and executed what was documented, no surprises. After taking the computer back with him on Saturday, he had it ready to be picked up on Sunday morning.
Description of Work: Scott made a house call on Saturday to diagnose why my desktop PC had stopped working. He determined that a failure of the hard drive caused the problem. Scott sourced a new hard drive, found a way to access and transfer the important files from the old hard drive, then did the operating system and applications' reinstalls to get the computer up and running again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Response from The Pro Geeks
[member name] Thank you for calling The Pro Geeks and taking the time to fill out the review on Angies List. It was a pleasure working for you and we apologize for the delay in responding to your review.. We look forward to helping you in the future. Sincerely, Scott L. Calvert Owner The Pro Geeks

John A.
04/2014
5.0
computer repair
  + -1 more
All included in and quot;What the Provider didand quot;
Description of Work: Complete installation, set up including data migration on a new desktop system AND a current laptop. Orientation to the differences in Windows 7 vs. my existing XP which was helpful. My laptop was purchased 4 years ago and I specified XP - apparently the supplier had done a downgrade to XP but the machine was enabled for Windows 7. Scott detected this and was able to do a complete installation of W7 and thus saved me the expense of a new replacement laptop. His integrity, skills, professionalism are all above and beyond the typical. You can use Scott Culver with complete confidence - he is now "my tech guy".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$465

Response from The Pro Geeks
Mr. [member name removed], Thank you for hiring us and taking the time to fill out the review on Angies List. Customers like you make it a joy to do our job. We look forward to helping you in the future. Sincerely, Scott L. Calvert Owner The Pro Geeks

Marlene L.
12/2013
5.0
computer repair
  + -1 more
I instantly liked Scott for his initiative and professionalism. I don't think he knew what he was getting into when he walked through my door. However, he took over and did his magic. My HP Touch Screen computer now runs faster and more efficiently. He also worked on my iPhone and iPad2. Now all of my electronics are synced and communicating with other. Even if nothing goes wrong with my computer, I'm going to have Scott tune it up every six months. He also added a couple of programs that will help me keep my computer running smoothly. I love my computer again and Scott is my hero.
Description of Work: Scott turned my almost nonfunctioning computer, iPad2 and iPhone4S into the electronic machines they were meant to be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from The Pro Geeks
[member name removed], Thank you for taking the time to submit such a thorough review. We are glad you are so happy with our work and it was a pleasure working for you. We look forward to helping you for many years to come. Sincerely, Scott L. Clavert Owner The Pro Geeks

KATHLEEN H.
11/2013
5.0
computer repair
  + -1 more
I have used The Pro Geeks before and Scott is fantastic. He knows about all computers. He felt he could get me back to my files without back up and without doing a full restore. He did just that and that is something the manufacturer could not do for me after many hours on the phone. I finally decided to call Scott before I let HP go farther with my problem. It was the smart thing to do. I called him this AM hardly thinking he could come today. We set an appt. for Saturday but he called later and said he had time. This was huge because I was out of my mind with worry. Scott fixed me and did a complete back up of all my files. I am thrilled!! Also, I always learn something from Scott in the process. Thank you again, Scott!!
Description of Work: Restored/recreated my Windows 8 password which HP was unable to do after several hours without erasing my computer and setting it back to the way it was shipped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from The Pro Geeks
Ms. [removed member name], Thank you for hiring us and taking the time to fill out the review on Angies List. You are a very nice lady and a pleasure to work for. We look forward to helping you in the future. Sincerely, Scott L. Calvert Owner The Pro Geeks

Dolores O.
09/2013
5.0
computer repair
  + -1 more
He was good. He did more than I expected. He told me what programs to use to keep my computer up to speed.
Description of Work: I dropped off my computer at The Pro Geeks because it wasn't working. He cleaned it and he got it all fixed up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from The Pro Geeks
[removed member name], thank you for submitting your review and sharing me with the band of neighbors. It was a pleasure working for you. Sincerely, Scott L. Calvert

ROBERT R.
05/2012
5.0
computer repair
  + -1 more
It went very well.
Description of Work: Scott has repaired my computer two different times. First he removed a virus and then a few months later a problem with the anti-virus program. He was professional, very prompt and very fairly priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Pro Geeks
[member name removed], Thank you for taking the time to submit your review. I look forward to working with you in the future. Sincerely, Scott L. Calvert

KATHLEEN H.
09/2010
5.0
computer repair
  + -1 more
I had used his firm once before and was satisfied. Scott worked very quickly and efficiently. He quickly ascertained that the problem was a fried keyboard not my mouse. He had a keyboard with him and quickly fixed the problem. Then he performed all kinds of quick fixes to enhance the speed. He put some convenitent shortcuts on the screen and gave me some software for cleaning the computer. It has never worked faster or better. I would recommend Scott to anyone
Description of Work: My computer was not working. The mouse wouldn't move. I played with fixing it for several days and then called Scott. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from The Pro Geeks
Thank you for your comment. Sincerely, Scott L. Calvert President, CEO, and Founder The Pro Geeks, Inc.

    Contact information

    1361 Spalding Drive, Mundelein, IL 60060

    www.theprogeeks.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Electronic Gadget Repair,
    Computer Sales,
    Computer Training,
    Screen repair

    FAQ

    The Pro Geeks is currently rated 5 overall out of 5.

    Sunday: 7:00 AM - 9:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 9:00 PM

    Saturday: 7:00 AM - 9:00 PM

    The Pro Geeks accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, The Pro Geeks offers free project estimates.
    No, The Pro Geeks does not offer eco-friendly accreditations.
    No, The Pro Geeks does not offer a senior discount.
    Yes, The Pro Geeks offers emergency services.
    No, The Pro Geeks does not offer warranties.
    The Pro Geeks offers the following services: Repairs, Training, Upgrades, Networks, PC Tune-Up, iPhone, iPod, iTunes, Security & Consulting, Driver Troubleshooting, New and Custom Computers, Wired & Wireless Networking, Security & Updating/Upgrades, Malware/Spyware/Virus & Hijacker Removal

    Contact information

    1361 Spalding Drive, Mundelein, IL 60060

    www.theprogeeks.com

    Service hours

    Sunday:
    7:00 AM - 9:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 9:00 PM
    Saturday:
    7:00 AM - 9:00 PM