Ray's Bike and Mower Inc

The service was excellent, Ray is just great.

Ray is great had a ball working with him!

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I have used several other vendors in the Libertyville/Mundelein area in the past for my lawnmower tune-up/maintenance work. Each time I walked away generally dissatisfied. Not this time. When I brought my mower into Ray's shop, Ray (the owner) greeted me as if I were an old friend. He looked at my mower and told me exactly what he would do, when I could expect to get it back and how much it would cost. After getting a call notifying me that my mower was ready for pick-up, I went back to the shop. Ray again greeted me like an old friend, showed me what he had done, started the mower up and charged me exactly what he had told me it would cost. Overall reaction: I feel like Ray did a better job than other suppliers I have used. He delivered the work when he said he would. He charged less than some of the other supplies I've used. He gets an A+ for how he interfaced with me. Bottom line, I will be recommending Ray's Bike and Mower to my neighbors for their mower and other small engine maintenance and repair needs.

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I had a severely-neglected lawn mower that stopped working and a snow blower that didn't work during last year's wicked winter that I needed fixed before this winter. I gave Ray a call, he met me at his shop, took a quick look at both machines and gave me his estimated costs to get both running again. In both cases the situations were worse that initially expected, but Ray was great about keeping me in the loop and minimizing the financial damage. He got the lawn mower working quickly and back to me, and while he took a bit longer with the snowblower, it was in rough shape and he had to deal with some unexpected issues for which he didn't charge me full price.

iMy snowblowers pull start snapped off, i figured it was an easy fix until i did a little research on the internet. The process includes pulling off allot of parts, pulleys, etc. not something I can do in sub zero weather. I called Rays and was told he could do it, but it might be a bigger job depending on the exact model. Brought it in, and he looked it over. Up until now I have brought the snowblower into a local hardware store that seems to know what they are doing. Ray pointed out a few adjustments to the scrapper blade, wheels, and paddles that showed that the snowblower was not set up correctly. He asked if I noticed that the blower seemed weak, which it did. He gave me the estimate for fixing the pull start as well as a price to replace various parts that were worn. I need to point out that he did not pressure me, and it did not seem like he was up selling, he was just point out what I could do. We talked a little about the life span of a blower and I decided to get a few things fixed along with the pull start. I got the blower back and it feels like a new machine. Ray knows his stuff and seems to really care that he is giving you what you want. I will definitely be returning to Rays for a yearly tune up. A great neighborhood place with helpful people and fair prices.

Ray's Bikes and Mowers is like walking into and quot;Floyd's Barber Shop in Mayberryand quot; . A friendly neighborhood business where you can be confident that you will be given a fair price and the work will be completed as promosed. When my lawn mower crapped out in the middle of the summer I immediately called Ray to see if he could help. He offered me a TORO mower he had available for $200. If that wasn't enough...when I had a problem starting it I gave him a call. Ray offered to stop at my home on a Sunday on his way home from Lake Geneva to show me how to start it! Where do you find sevice like this??? Overall I think Ray's Bikes and Mowers is A++. Next on the list of repairs is the snow blower before I need it.

Got it done pretty quick. Seems to work pretty well. Very helpful guy. Easy to work with.

Went extremely well.

I had a generator that had difficulty starting. I had tried everything. I called Ray and I liked his approach. When I dropped off the generator , he helped unload it and went over what he needed to look at. When he isolated the issue, he called with his recommendation and went over the cost options and left it for me to decide. Since I wanted to pick up the generator before the next storm he offered to stay late to help out. When I picked up we tested the generator withwe tested and it starteg with one pull. One month later, the generator is working fine. I would definitely go back to Ray and highly recommend him.

We are relieved to find an honest, competent repair person because we have been ripped off in the past on (lawnmower) repairs. We are very pleased with the work.