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PAK Computer Services, Inc.

Computer Repair, Computer Sales, Computer Training

About us

Control your home with your phone. We setup Home Automation. Our goal is to offer you the best quality in service, products and support. We strive for excellence in "doing the job right, the first time." At PAK Computer Services, we pride ourselves on our speedy response and dependable service. •Friendliness: Our customers are number One. •Convenience: We will come out to your home or office. •Quick Response: The faster we respond, the faster our customers are up and running. •Voice Mail: We are here to help, you can leave a message 24 hours a day and we will return your call as soon as possible.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Sales, Setup, Repair, Networking, Lessons, Home Automation, Bio Time Clock Sales and Setup, Virus Removal, Data Recovery, Web Design, Other Media Services ie..Printing Projects, Photo Slide Shows, Many Other Projects

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Ronna G.
07/2017
5.0
computer repair, computer sales
  + 0 more
Paul was able to work around my schedule. He was very punctual and was able to address problem quickly. Not only did he clear the virus out, but he also cleaned up my computer. He works quickly and efficiently. Prices are very affordable. I need a new laptop and will be working with Paul on that. I am definitely referring him to friends and family!
Description of Work: I had a virus on my computer and needed service quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from PAK Computer Services, Inc.
Thank you very much! Look forward to working with you again.

Barb M.
06/2017
5.0
computer repair
  + -1 more
I've used PAK Computer Services since I've been in business in 1996 so I wouldn't have continued with this company if I wasn't completely satisfied.
Description of Work: Paul Kaufman, the President of PAK Computers, has been an invaluable asset to me and my business since 1996. He not only supports me and all my hardware, software and computer issues, he also supports my team. He does a spectacular job in everything we ask him to do. He is always ready to help me during the day and at night if need be. He is very accessible, reliable and trustworthy. We are, without exception, always pleased with the outcomes. He has a broad IT knowledge and experience. Any issues are dealt with on a timely basis. His fees are very reasonable. He’s a pleasure to work with and I have a great deal of respect for him and feel he has been a great business partner in fulfilling my computer needs and requirements.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PAK Computer Services, Inc.
Thank you for the review.

john S.
06/2017
5.0
computer repair
  + -1 more
The firm has a wide and deep technical expertise and works very fast. He comes prepared for the situation, having researched problems and solutions before he arrives, so I never have felt I am paying for his time to learn. I have referred him to many other clients, and I get positive feedback from them regarding his work - his clients stay with him for a long time. And Paul is an enjoyable person to know.
Description of Work: I have a reasonably complex home computer network and from time to time need professional help in maintaining it (advice, new equipment, new software, problem identification/resolution, security, performance, etc.). I have been doing business with Paul Kaufman and PAK Computer Services since 2001, and for over 30 situations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PAK Computer Services, Inc.
Thank you for the review.

Aissa K.
06/2017
5.0
computer repair
  + -1 more
The call went great. My computer was restored and cleaned of unnecessary files and programs. My computer is working much faster after PAK Computer Services fixed and cleaned my PC. The Technician was very knowledgeable and polite. The work was done in a reasonable amount of time. The cost of service was reasonable & affordable for the work performed.
Description of Work: System restore and system clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from PAK Computer Services, Inc.
Thank you for the review.

Ronald K.
05/2015
5.0
computer repair
  + -1 more
I am fairly computer savy. I was browsing one day and a virus or malware infected my desk top computer and the screen froze on a site that demanded money before I could use it again. I tried everything, re-booted, turned it off and on, nothing worked. I called PAK Computer and explained the problem. Paul, the owner, said he had seen this before. He came over and was able to fix the problem. He also defragged my hard drive and ran several other diagnostics on the machine. Not only did he fix the problem but my computer runs much, much faster now. I would recommend PAK to anyone.
Description of Work: My browser froze and wouldn't let me use my computer at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from PAK Computer Services, Inc.
Thank you for the review.

    Contact information

    315 Dalton Avenue, Mundelein, IL 60060

    http://www.pakcomputer.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    PAK Computer Services, Inc. is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    PAK Computer Services, Inc. accepts the following forms of payment: Check
    Yes, PAK Computer Services, Inc. offers free project estimates.
    No, PAK Computer Services, Inc. does not offer eco-friendly accreditations.
    No, PAK Computer Services, Inc. does not offer a senior discount.
    Yes, PAK Computer Services, Inc. offers emergency services.
    Yes, PAK Computer Services, Inc. offers warranties.
    PAK Computer Services, Inc. offers the following services: Sales, Setup, Repair, Networking, Lessons, Home Automation, Bio Time Clock Sales and Setup, Virus Removal, Data Recovery, Web Design, Other Media Services ie..Printing Projects, Photo Slide Shows, Many Other Projects

    Contact information

    315 Dalton Avenue, Mundelein, IL 60060

    http://www.pakcomputer.com

    Service hours

    Sunday:
    8:00 AM - 6:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM