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MGN LOCK-KEY & SAFES INC

Locksmiths

About us

5 EMPLOYEES. USES SUBS FOR SOME DOOR & FRAME WORK. COST DETERMINED BY THE JOB. $68 TRAVEL CHARGE APPLIES (11/26/08). EXTRA CHARGE FOR AFTER HOURS SERVICE. LICENSE #191-00566.

Business highlights

54 years of trusted experience
Emergency Services Offered

Services we offer

COMMERCIAL & RESIDENTIAL LOCKS, KEYS, CLOSERS, DOOR HARDWARE, DOORS, FRAMES, ACCESS CONTROL, CCTV, SAFE SALES & SERVICE.

Services we don't offer

BURGLER ALARMS.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

robert W.
05/2018
5.0
locksmith
  + -1 more
good, good, good
Description of Work: door lock replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

James M.
04/2017
5.0
locksmith
  + -1 more
On the day of the scheduled installation, Dennis showed up 15 minutes early and installed the new deadbolt lock in about 45 minutes. He was very professional and personable. The price for everything was the same as the quoted price except for the tax.
Description of Work: The metal, front door needed a deadbolt lock. The person (Jessie) on the phone quoted me a price for the materials and labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ERIC J.
02/2017
5.0
locksmith
  + -1 more
Greg arrived promptly when he said he would. He rekeyed the locks, cut new keys and made adjustments to the jamb making the locks fully and smoothly engage.
Description of Work: Rekeyed 6 locks on three entry doors, cut seven new keys

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Kathy R.
04/2015
5.0
locksmith
  + -1 more
Greg was extremely knowledgeable and knew exactly what needed to be done to fix both problems. He was polite and expeditiously fixed both issues. Although he was held up at a previously customer, his office called to inform me he was running late and ensure that would be okay with me. The charge for his service is very reasonable.
Description of Work: Rebuilt a Baldwin handleset on the front door replacing defective parts. Also cut the strike receptacle to proper depth so the dead bolt properly engages

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

Trent G.
04/2015
5.0
locksmith
  + -1 more
My door handle to my garage door broke in a locked position. After several attempts and much research and advice I could not remove the handle myself. I called MGN Lock, Key and Safe based on their proximity to me and their Angie's List reviews. I could not have had a more positive experience. Dan at first gave me more information for what was needed to fix the problem myself. When I still could not do it he offered to come right away himself even though all their other technicians were occupied till the following MOnday (it was Friday). Dan came and within minutes pried open the lock, rekeyed the new doorknob to my existing key, and installed a brand new knob. His professionalism, kindness, and customer service were impeccable. They have just become my go-to locksmith for all my key needs. The price also was much better than I expected for such an issue.
Description of Work: Pried broken door lock out of door and installed new door handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Jeanne A.
01/2014
5.0
locksmith
  + -1 more
Great
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$7

Kelly C.
01/2014
5.0
locksmith
  + -1 more
Even though I had bought the lock at a competitor, they were extremely helpful in giving me tips for installation. Based on their advice, I was able to complete a difficult installation. I will definitely be using MGN lock in the future.
Description of Work: Took a deadbolt that I had purchased at a big box store in to be re-keyed to match some existing locks. Even though I hadn't purchased the lock from them they were extremely helpful, and willing to answer questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$11

Raymond S.
03/2013
5.0
locksmith
  + -1 more
I had 4 Kwikset locks I wanted to rekey. I first checked the internet and found instructions for rekeying locks; the process looked somewhat complicated so I wasn't sure I wanted to do it myself as I had never rekeyed locks before. A few days later I bought a Kwikset Rekeying Kit at Home Depot for $10 but when I got home and tried the kit, it didn't work so I returned it for a refund. I found MGN on Angie's List and the overall rating was and quot;Aand quot; I then contacted MGN via email, sending photos of one of my pairs of locks, one a deadbolt and the other a doorknob lock. I wanted all the locks accessable with the same key. Carl, the owner quoted $162 for the work so I scheduled an appointment for the following week. Pete showed up at the scheduled time and rekeyed the 4 locks. The job took about an hour and cost $162. My old keys no longer work which I what I wanted as some of them were in circulation. The new keys work on all 4 locks. I am pleased with the result
Description of Work: Rekey 4 Kwikset door locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

John S.
11/2012
3.0
locksmith
  + -1 more
Not at all satisfied with the technical competency or quality of the repairman sent to my home. On a separate request, they sent a truck to unlock a padlock on my boat. Sent an older and more experienced locksmith, who did the job quickly and even returned my padlock. So overall mixed reviews with them, but still disappointed in the original house trip. I may or may not call them back to fix this lock again. However, if I do, I will insist on a more experienced locksmith and fair price.
Description of Work: Had them come to the house to fix an old lock and re-key. They sent a younger guy, who did not seem to have much experience with old locks. He took a while and seemed to be re-boring the lock and tweaking it. The fix worked for a while, but now the spring on the lever is broken and lock spins around.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$323

HOPE F.
05/2011
5.0
locksmith
  + -1 more
We had used MGN about six years ago when we moved into our new home. They are a small business that has been around for many years. Their pricing is very competitive and they do good work. Friendly and easy to work with.
Description of Work: Re-keyed four locks and made seven keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

CLAUDIA E.
05/2010
5.0
locksmith
  + -1 more
My husband went to MGN to purchase the lock and try to replace it himself. He had to go back several times for different parts for the door. In the end, he couldn't do it himself, so MGN sent out two techs the same day to replace the lock. It took 1 guy less than 5 min, and the other guy was talking on his cell phone the whole time and they charged me a whole service call. I was a little upset about that, but in hindsight the job got done and they did it right away.
Description of Work: Replaced a commercial lock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Donna S.
01/2010
5.0
locksmith
  + -1 more
The person who came was very good. The cost was a little high but he came immediately after I called him. The service he gave me was very good.
Description of Work: I used Mgn Lock-Key & Safes Inc as the sliding windows lock came out and they fixed it for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Linda C.
10/2009
5.0
locksmith
  + -1 more
I knew that they had an office in Mundelein and that they had business for many years so I chose them for this particular specialized work that we had a need for. On a Saturday, Dennis very quickly and easily knew exactly what to do and he also took the time to elaborate on what we needed to know about it.
Description of Work: We needed an adjustment done at our home on something they specialized in and Dennis (who has been with them for 15+ years) did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Penelope T.
10/2009
5.0
locksmith
  + -1 more
MGN did a great job. They came out the very next day and changed the tumblers in the existing lock and provided 5 keys per my request. I was very impressed. They got the work done quickly and very inexpensively given that it was a house call.
Description of Work: The key to my mother's house was compromised, so I called MGN LOCK-KEY & SAFES INC to change the lock or change the key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

JENNIFER C.
10/2008
5.0
locksmith
  + -1 more
MGN had installed the original lock and when it gave out and needed to be replaced after many years of daily use we called them to come out again. They were prompt and efficient and replaced the mechanism.
Description of Work: We had MGN come out and replace a keyed lock in our sliding glass door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Margie P.
07/2008
5.0
locksmith
  + -1 more
They were prompt and courteous. They were very fast on the job!
Description of Work: They changed out all of our locks after we moved in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT K.
07/2007
5.0
locksmith
  + -1 more
Very quick and efficient. Even handled unexpected problem with both the back and garage doors without any issues.
Description of Work: Re-keyed three locks (front, back, & garage doors) to work on the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Karen B.
06/2007
5.0
locksmith
  + -1 more
Went very well. I called on a Friday and made an appt. for Monday morning. They called to say they were running a little late and were very apologetic. It really didn't matter to me. He replaced the locks as discussed, adjusted a back door lock that hadn't been installed properly (by someone else) and replaced a doorknob that had been discontinued because it could be broken into easily.
Description of Work: Re-keyed locks so they would all use the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joel S.
04/2007
5.0
locksmith
  + -1 more
The technician arrived promptly. I pointed out the doors I wanted keyed. He noticed that the doorknob also had a spring lock in it and asked if it should be changed to match too. He changed all the locks and cut new keys. He even showed me how to reprogram my garage door opener codes for complete security.
Description of Work: Changed locks on entry doors on moving into our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nancy G.
07/2005
5.0
locksmith
  + -1 more
VERY HELPFUL STAFF. VERY ACCOMMODATING: PROVIDED IMMEDIATE SERVICE (EVEN THOUGH NON-EMERGENCY).
Description of Work: RE-KEYED LOCKS & INSTALLED DEAD BOLTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Nicole H.
07/2005
5.0
locksmith
  + -1 more
THE TECHNICIAN CAME OUT AT 7 PM ON A SAT. AND GOT THE DOOR ''FUNCTIONING'' AND SAID HE WOULD COME BACK MONDAY AND FIX IT CORRECTLY AND REPLACE OUR CLOSER. HE WAS VERY HELPFUL AND REASSURING THAT THE DOOR WOULD NOT MALFUNCTION OR FALL OFF SUNDAY AND HE WOULD FIX IT ON REGULAR RATES ON MONDAY. THE DOOR WAS ACTUALLY ABOUT TO FALL OFF ITS PIN HINGES AND HE SHOWED ME THE PROBLEM. I AM JUST AMAZED HOW WELL THE DOOR FUNCTIONS NOW WITH THE NEW CLOSER AND THE FIX HE DID TO IT. HE WAS VERY HELPFUL AND CONSCIENTIOUS. I WILL NO LONGER HAVE TO REFER TO THE PHONE BOOK FOR A LOCKSMITH, THEY WILL BE MY FIRST AND ONLY CALL.
Description of Work: WE HAD A PROBLEM WITH OUR LOCKS ON A SATURDAY NIGHT, AT OUR BUSINESS, AND THIS IS THE FOURTH COMPANY I CALLED, THE FIRST THREE SAID THEY HAD 24 HOUR EMERGENCY SERVICE BUT NO ONE CALLED BACK UNTIL MONDAY. I SURE AM GLAD I DIDN'T HAVE TO SLEEP AT WORK AS I COULDN'T LOCK THE FRONT DOOR!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$512

    Contact information

    513 E HAWLEY ST, Mundelein, IL 60060

    www.mgnlock.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths

    FAQ

    MGN LOCK-KEY & SAFES INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    MGN LOCK-KEY & SAFES INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, MGN LOCK-KEY & SAFES INC offers free project estimates.
    No, MGN LOCK-KEY & SAFES INC does not offer eco-friendly accreditations.
    No, MGN LOCK-KEY & SAFES INC does not offer a senior discount.
    Yes, MGN LOCK-KEY & SAFES INC offers emergency services.
    No, MGN LOCK-KEY & SAFES INC does not offer warranties.
    MGN LOCK-KEY & SAFES INC offers the following services: COMMERCIAL & RESIDENTIAL LOCKS, KEYS, CLOSERS, DOOR HARDWARE, DOORS, FRAMES, ACCESS CONTROL, CCTV, SAFE SALES & SERVICE.
    BURGLER ALARMS.

    Contact information

    513 E HAWLEY ST, Mundelein, IL 60060

    www.mgnlock.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM