We had a home warranty contact Steve to replace our furnace. Even though we had the warranty, Steve charged us an additional $750 for sheet metal adjustments. He also installed a smaller unit than the original. He disconnected the a/c because he stated that it needed work and won't operate properly which could cause damage to the furnace. Now our a/c won't work even though it worked fine before he installed the furnace There was no reason to disconnect the a/c. I had to call another company to reconnect the a/c and get it working properly, BUT the furnace unit he installed now has a bad motor. So he didn't properly complete the HVAC job, charged us too much and installed a bad product. I believe he wanted more work so by not connecting the a/c back, he would have to come back. I would not recommend him at all.
Description of Work: Furnace and air conditioning
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$1,500
Laura R.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Steve came the same morning I called concerning the nonoperative A/C compressor. He not only fixed the problem with the burned electrical wires (we think a rodent got hungry) and stayed perform the annual maintenance on the unit when I requested it. He was professional and prompt. I would use him again.
Description of Work: A/C Compresser Didn't Work
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Elan K.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
I called Chicagoland Heating and Cooling after a friend recommended them to me and I couldn't be happier. My furnace was making a weird noise, so Steve came out and replaced my inducer motor. The furnace purrs like a kitten now. I would highly recommend using them in the future.
Description of Work: Repaired my furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Chicagoland Heating and Cooling
Thank you very much for a great review. We appreciate your business. Please feel free to give us a call in the future if our assistance is needed.
Lucy E.
04/2016
5.0
heating & air conditioning/hvac
+ -1 more
Absolutely amazing! Our neighbor suggested Chicagoland heating & cooling to us and we're so glad we called! Steve was out by us within an hour or so and made sure our family stayed warm. He replaced our flame sensor and did a routine cleaning on our furnace to make sure it was working efficiently. He was very nice, professional, and our furnace has been working smoothly all winter thanks to him. We'll definitely be calling him back to do a tune up on our A/C this summer too.
Description of Work: Replaced flame sensor and routine furnace maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Chicagoland Heating and Cooling
Thank you very much for a great review. It's very important to us to keep all our clients happy, warm in the winter and cool in the summer. It was a pleasure working with you. Please let us know if you have another problem that needs to be addressed in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Chicagoland Heating and Cooling is currently rated 4.2 overall out of 5.
Chicagoland Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Chicagoland Heating and Cooling does not offer free project estimates.
No, Chicagoland Heating and Cooling does not offer eco-friendly accreditations.
No, Chicagoland Heating and Cooling does not offer a senior discount.
Yes, Chicagoland Heating and Cooling offers emergency services.
Yes, Chicagoland Heating and Cooling offers warranties.
Chicagoland Heating and Cooling offers the following services: Diagnostics, maintenance, replacement.