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Boston Plumbing Inc

Plumbing, Drain Cleaning, Sewer Cleaning,

Reviews

4.728 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
0%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 28 reviews

JOSH & REBECCA M.
06/2017
5.0
plumbing
  + -1 more
Mike did a great job. He was punctual, friendly, and fast. This was my first time using Boston, but I will never go back to my old plumber again.
Description of Work: Two shower valves needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Denise Z.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We have used Boston Plumbing for about 10 years now and couldn't be happier with their service. Our latest service call involved our garbage disposal. Mike responded to our call by the end of the day and was able to schedule us for the next day. We purchased a replacement garbage disposal based on his recommendation and he installed it. He also have us an estimate on replacing our hot water heater. They are honest and fair in their pricing. We highly recommend them for any plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeffrey M.
06/2016
1.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Drain needed rodded out. They wanted $600 just to pull off a toilet to access the pipe, a job I could do in 1 hour. The cost to rod the line was equally obscene - combined over $1,200. I'd never use them. I got it done through another firm for a total of $400 and they sent two guys vs Boston's one.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0


Jay B.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Drew M.
09/2015
2.0
plumbing
  + -1 more
unknown
Description of Work: I had to call 3 times. All 3 times I got a machine and left a message. When I did get a call back I missed the call. When I called back I got a voicemail that stated they may not call back if they don't recognize the number (not professional). Person called back and the price to do the work seemed quite high. That, combined with their lack of response, un-professional voicemail, and overall lack of customer service made me not interested. He could be the best plumber in town but if you don't answer the phone or return calls promptly there are a million other plumbers to do the job.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0


MIKE G.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Had a drip, drip, drip leak from a discharge pipe in my basement ceiling. It was running down into my furnace and short circuiting the blower in my heating/AC unit. This is not good when the temp is 90+. Boston came out within an hour and had the leak fixed in short order. I highly recommend and would use Boston again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Elizabeth L.
07/2015
5.0
plumbing
  + -1 more
They're very professional and very responsive.
Description of Work: They did galvanized pipes and also fixed the sink pipe underneath my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane J.
06/2015
5.0
plumbing, wells
  + 0 more
Boston did such a great job of explaining all the issue and resolutions to me and were very friendly and professional. They also answered a long time question and worry for us. We moved in a few years back and could never figure out where our sump pump drained too - no matter how much we searched. They found we had a french drain in great shape and showed us where everything was. They were ethical and fair and did not try to sell us things we did not need and were extremely responsive to our issues. I will use them again and would refer them to all my friends.
Description of Work: Boston came out and reviewed our sump pump setup- since we had flooding and fixed it so we would not have any more issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Tim Z.
01/2015
5.0
plumbing, sewer cleaning
  + 0 more
I have used them a couple of times. He was good.
Description of Work: I use Boston Plumbing for plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Denise Z.
01/2015
5.0
plumbing, wells
  + 0 more
He is constantly on time and is available on a fairly short term notice. His prices are exceedingly fair. A very honest company.
Description of Work: We needed a new battery backup for the sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Karen S.
06/2013
5.0
plumbing
  + -1 more
The servicemen were polite and professional. They called and arrived at the times specified, diagnosed the problem quickly, and made the repair. They cleaned up afterwards. We've used Boston Plumbing before and will definitely use them again.
Description of Work: Replaced switch on injector pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

gayatri B.
03/2012
5.0
plumbing
  + -1 more
It was very expensive. The guy was very nice but I should have gotten the cost upfront. He was extremely nice about it but he said it was how much he charged. They seemed expensive but I really liked the quality of work. The guy was extremely professional and very courteous on the phone. I don’t know if all plumbers charge that much. I would use him again.
Description of Work: I used Boston Plumbing for plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jennifer W.
02/2012
5.0
plumbing, water heater repair
  + 0 more
I ended up finding out that someone nearby did water heater installations for a living, and helped me out this time. But next time I don't have a plumber friend handy, I'm sure I will use Boston.
Description of Work: I called Boston Plumbing late Monday morning and left a detailed voicemail asking for a quote on a leaky water heater. Mike called me back 30 to 60 minutes later asking about the unit and the problem. He was very friendly and seemed knowledgeable. He assumed I wanted the unit replaced, but when I said I wanted it checked-out first to see if it could be repaired, he was very accommodating and said he would be able to tell once he took a look at it. He said he could be there in 20 minutes. I had to make arrangements to meet him and called him back, and sure enough, once I gave the okay, he was there in 20 minutes or less. Although I didn't meet him personally, he called me with what he found (it had actually outlived its life expectancy and DID need to be replaced) and left me the quote just as I had asked him to. He was very responsive, flexible, knowledgable and easy to work with.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah R.
01/2012
5.0
plumbing
  + -1 more
This leak was found during a house inspection and our buyers requested it to be fixed. I had been referred to Boston by another person servicing our house who had used them for a plumbing problem. I double-checked on Angie's list and decided to give them a call. I am so glad I did. They dicussed the problem with me prior to arriving. Mike communicated with me about arrival time and arrived promptly the next day at the designated time (it was not an emergency). I felt he was very competent, honest, pleasant and reasonable.
Description of Work: Repaired leak in piping for whirlpool tub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Karen B.
08/2011
5.0
plumbing
  + -1 more
It was a simple job and he came on time and did the work well.
Description of Work: We used Boston Plumbing to replace a toilet seal. He replaced the wax seal with some sort of special metal sealing collar. He put a silicon seal around the base of the toilet once the work was done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

Gary G.
06/2011
4.0
sewer cleaning
  + -1 more
They did a good job. They were responsive and punctual. I would use them again in the future.
Description of Work: I used the services of Boston Plumbing Inc about a year and a half ago. They did the subsoil drainage and put in new pipes into the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Kathleen T.
04/2011
1.0
plumbing
  + -1 more
Boston Plumbing was scheduled to be at our home yesterday at 4pm to provide an estimate. No call, no show. Update: About 30 minutes after submitting this report, received a call from Boston to reschedule - advised we are no longer interested in utilizing them.
Description of Work: Boston Plumbing was scheduled to be at our home yesterday at 4pm to provide an estimate. No call, no show. Update: About 30 minutes after submitting this report, received a call from Boston to reschedule - advised we are no longer interested in utilizing them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Gary G.
10/2010
4.0
plumbing
  + -1 more
They did a good job. They were reasonable and they worked with me.
Description of Work: We had to replace the connection between the house water main and the city connection in the front yard. They did some re-piping inside as well.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

James W.
09/2009
5.0
drain cleaning, plumbing
  + 0 more
The Mike that did the work here was very efficient. Diagnosed the problem quickly, had alternatives ready after the rodding didn't work, and got the job done quickly. When he was done, everything was cleaned up and he made sure all the sink fixtures were connected and working properly before he left. I was very pleased.
Description of Work: Bathroom sink drain was clogged and needed to be cleared. As it turned out, the drain pipe system leading into the basement was old and had several bends and turns in it, some of which were 90 degree angles and this was not allowing the clog to clear. One section of pipe had a right angle (a connection that looked like an inverted T) which was removed and replaced with a pipe that had a curve to it. This seemed to correct the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

CAROLE Q.
05/2009
5.0
plumbing
  + -1 more
The plumber called back to schedule an appointment very soon after I talked to the office. He came out the next day and was even a little early. All the repairs were done in a reasonable amount of time with minimal disruption to the household.
Description of Work: The plumber replaced a kitchen faucet, installed an undersink reverse osmosis system, improved water flow to my washing machine, fixed a leaky basement faucet, installed a new shower head and cleaned two bathroom sink drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Laurie R.
04/2009
5.0
plumbing
  + -1 more
I had no running water. They came out and fixed it and it didn't really get fixed. The owner ended up coming out and figuring out the problem. There prices are so reasonable. They were punctual. I have used them a couple of times. My disposal in my sink keeps on getting clogged because my pipes are so narrow. They came out right away to help me. They are very honest.
Description of Work: Boston Plumbing came and checked on my water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter S.
08/2008
5.0
drain cleaning, plumbing
  + 0 more
Everything went very well. The major item was the hot water circulatory along with the re-piping. This was done so that we aren't wasting water by waiting for hot water to arrive. This is working very well. Some other minor water issues were taken care of at the same time. The gas pipe was an additional item discovered when some heat venting was moved in the crawlspace. Boston Plumbing did not balk at adding that to the to do list.
Description of Work: Hot water line was rerouted for better efficiency. A hot water circulatory was added. The kitchen sink was completely re-piped for both fresh water and waste water. A new copper line was put in to the ice maker on the fridge. A gas line was relocated so that it was not in the way of the crawl space access opening.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Peter S.
06/2008
5.0
drain cleaning
  + -1 more
While receiving an estimate for some work in the crawlspace the estimator for A Better Crawlspace (also on Angie's List) noticed a hole in our copper waste water pipe leading from our two toilets and also detected that the kitchen waste water pipe was practically full. I called Boston Plumbing immediately after the A.B.C. estimator left and Mike came out within the hour. He gave me an estimate of $1300 to replace the kitchen and toilet waste water lines with PVC. He explained in detail what would be done and what did not need doing. They came out the next day before 8 a.m. and were finished by 10:30 a.m. Because they finished sooner then expected the final cost was only $900.
Description of Work: Replaced a copper waste water pipe that had a hole in it with PVC. Also replaced the kitchen waste water pipe, which was almost totally clogged with a new, properly sloped PVC pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MARIE G.
05/2006
5.0
gas leak repair
  + -1 more
The plumber showed up on time and charged less than he estimated (originally estimated $400-$500). They were polite but pretty get to it. Work looks very nice and got it done in less than 3 hours. We previously used them to repair a sewer ejection pipe which was leaking.
Description of Work: Installed a natural gas line for outdoor grill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

LENORE W.
04/2004
5.0
water heater repair
  + -1 more
GOOD PRICE, I HAVE GREAT CONFIDENCE IN HIS ABILITY, THEY WERE BOTH PUNCTUAL AND PROFESSIONAL WITH EXCELLENT COMMUNICATION.
Description of Work: WATER HEATER REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475
    • 1(current)
    • 2

Contact information

27900 W Concrete Dr Ste E, Mundelein, IL 60041


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Wells and Pumps,
Natural Gas Lines

FAQ

Boston Plumbing Inc is currently rated 4.7 overall out of 5.
No, Boston Plumbing Inc does not offer free project estimates.
No, Boston Plumbing Inc does not offer eco-friendly accreditations.
No, Boston Plumbing Inc does not offer a senior discount.
No, Boston Plumbing Inc does not offer emergency services.
No, Boston Plumbing Inc does not offer warranties.

Contact information

27900 W Concrete Dr Ste E, Mundelein, IL 60041