American Asphalt Maintenance Inc

American Asphalt repaved my driveway in May 2019. The following winter, the new driveway elevated above my sidewalk on both sides creating a 1 inch wall on either side of the walkway. When I reported this issue to them they denied there was any issue and did nothing to resolve my issue. I continue to have issues in the winter and the driveway still remains elevated even during the warmer months. I recommend you look elsewhere for asphalt maintenance and repairs.

Wonderful experience from beginning to end. The representative (Frank) who came to provide an estimate was knowledgeable and informative. The estimate was competitive and the work was completed in a very professional manner. I selected this company because they have only one crew which includes the owner of the company. He in fact works side by side with his team. They are a fine-tuned crew and it was interesting to watch how efficient they are. Everyone knows exactly where they need to be and what they need to be doing. The experience of each of the members is easy to recognize. Interestingly, they do not ask for any payment until the job is done supporting the fact that they have confidence in their work product. I watched over the process and there was nothing that I felt needed to be addressed as the work was completed. In fact, they did more than I expected. I have one walkway off the driveway which was not level with the old driveway and they altered the pitch to ensure that it met the level of the walkway. The project was not simple in that I have a three-car garage and driveway is curved as well as very steep. Perfect job by a great company.

Frank came out to give me an estimate which came out to give an estimate during the summer in early August. Nice guy and gave a competitive estimate. They were booked all the way until now so we waited for them due to what we read on previous reviews. They came today for it and that's where everything turned into a one star experience. We had a corner of the front of the driveway that had pavers on it, when the owner/boss came I asked if he would be able to take those away too or if we needed to. At that point he said they weren't doing that part. I explained that I was under the impression that the whole driveway was getting done. He explained that that would be an addition and they would have to call Julie and dig down 10" to add the base and doing an addition. The owner then stated "You won't believe how many times he's f@cking done that me". He then said what do you want to do since they would do what they had planned to do and leave the corner alone and if I wanted it done it would have to be done next year since their season ends next week. I told him to give me a minute while I asked my wife to which he chuckled at. I told him to go ahead with it at which time I tried to explain my understanding of it which then he said he didn't think I would pay him for the work he was going to do. I've never done that to anyone that's been owed money and to say that about a customer as the owner is very disrespectful. The entire time I just picked up on the feeling that he didn't want to do the work and then saying that was his way out of it. Now I'm out for the cost of the permit, took a day off of work only to be left with the old driveway. I hope Rob, the owner, addresses the communication issue with his company instead of disrespecting his customers the way he did today.

Perfectly. Right on Schedule, no problems, excellent quality work.Great work crew. One of the best we have ever worked with.

After a few years of savings we were ready to have our asphalt driveway redone. It came out to around $5k which was a competitive price (although the culvert replacement was very high). We decided to go with American Asphalt over a couple of other highly recommended companies in the area. The day of the work went well, quite an operation to see, and they did a great job. Over the next few days we noticed a large area (10sq ft) that was holding water in the driveway (a little less than an inch in the middle). We reached out to AA on this and were told it was too late in the season (fall of 18) to do anything about it. Through the winter this area constantly freezes over as ice which the only option to remedy is salt (not good for the driveway if it cannot be washed off). This spring ('19) I reached out to them again (with additional photos) looking to see what could be done. In the end Frank called me back and explained that sometimes it happens and it's not perfect. Trying to correct could cause more issues and may be costly (sometimes it could take 3 trips). So in the end there was no solution they were willing to try or do. I'm disappointed in the outcome of this project and AA as this is a $5k spend on something that is permanent (15-20 years) that we'll have to sweep and ice over this time period.

I left a v-message for them and submitted an on-line request for an estimate directly on their website and never heard from them?!? Replacing an existing asphalt drive isn’t a small job.

Every contact with AA was very cordial and professional. From estimate to scheduling to actual work. Crew showed up on time, worked quickly and productively. Quality of work was excellent and would heartily recommend AA for future work.

I obtained 3 estimates from 4 contractors and selected the best bid with the best specifications. American Asphalt Maintenance Inc. was the BEST from beginning to end. I highly recommend them to anyone needing needing residential repaving.

They were extremely prompt and professional. They had enough equipment and personnel to quickly remove the driveway, repack and re-surface. It was a well coordinated effort.

EXCELLENT - THEY HAVE A VERY EFFICIENT TEAM - TOOK THEM ABOUT 3 1/2 HOURS AND THEY WERE DONE - EXCELLECNT JOB ALL AROUND - EXCELENT WITH COMMUNICATIONS - THEY WILL LET YOU KNOW IF THE WEATHER CAUSES THE JOB TO BE POSTPONED AND THEN THEY RESCHEDULE AS SOON AS POSSILBE - OURS WAS WITHIN A COUPLE OF DAYS - VERY HAPPY WITH THE JOB

I initially requested an estimate to repair my approx. 700 sq. ft. asphalt driveway from 4 different companies. Of the 4 requests, this company was the quickest with a response but what I was most pleased with was when I called back to have the estimate explained since I wasn’t home the owner/operator Robert took the extra time to educate me on the process and I neither felt rushed or talked down to as was the case with other companies. They explained the importance of using a thicker layer of asphalt which convinced me they wanted to sell a quality product that would last not just upsell me as well as fixing the sinking concrete at my garage by leveling the asphalt with the floor of the garage reinforcing they are all about a quality finished product. The price among all the companies was relatively the same but it was the respectful way in which I was treated that sealed the deal for me. Once I called to schedule they had immediate openings which was nice, I ended up scheduling out 3 weeks due to my schedule but they called me when they had a cancellation and I was able to get the work done within a week from accepting the proposal. They were FAST and finished my driveway in under 2 hours with 6-8ppl on site arriving on time or a few minutes early! I was also impressed the owner/operator was on site doing the work! At the end of the project I noticed an area that was not even with my front walk that presented a trip hazard, I called them and reported the issue and asked if they could fix it. They gladly came back out within a week and fixed the issue no questions asked. In a perfect world I wouldn’t have had to call for them to come back out but despite that I’d still hire them again and refer to others. No complaints otherwise!

Sent an email to the company to arrange for a date when they could do the seal coating. They showed up on the date expected. Two weeks after sealing the driveway, cracks are opening again where they applied the sealent.

Great. Very professional. Job was done on time and there was great communication throughout the process.

The entire process from proposal to work complete went very we. The driveway looks great. Very professional organization. I would use them again anytime.

American Asphalt Maintenance tore out my old asphalt driveway and put it in a new one. Rob was great to work with. From the time he came to give me an estimate, he showed that he cared about the customer. He explained everything to me. They were prompt and courteous. The price was in line with other estimates I received. I downgraded them on responsiveness because I called twice and told them if they couldn't pave the driveway that week to let me know so I could do some rescheduling. They never called. It wasn't until I called them the next week that Naomi explained that the asphalt plant hadn't opened yet. I courtesy call to let me know they weren't coming that week would have been great.

The men were even early on the take out day and right there when they said they would to replace it. The driveway looks good. We"ll see how it holds up over the winter!

They said they were too busy to even try.

Great. All work was done by me with the instructions I was given.

evwrything went perfectly. Got a quote the very next day after I called. When they came out to do the job, all 9 guys were courteous and professional. The owner was there the whole time. They were done with the whole project in less than 2 hours. I will definitely use American Asphalt again!!!

They even showed up earlier than they were supposed to (that is a good thing!). Courteous crew. Very professional and helpful. Cleaned up everything afterwards. Looks great. They had also called me several times before the date to remind me they were coming. The owner, Rob and the sales person, Frank were very professional.

From start to finish - excellent job. They provided me with a quote the same day that I called. Their price was very competitive and they were the only company that did not require a deposit - I had 6 quotes for this work and the majority of the companies wanted a 50% deposit. They arrived on the scheduled date, at the scheduled time and removed my old driveway in about 2 hours, the inspector came out that afternoon and inspected the base, approved it and they call out the following day and paved it - they worked like a well-oiled machine, with the owner of the company out there working with the crew both days. I knew beforehand that the owner worked with his crew on the jobs (which I thought was awesome and it was one of the reasons I picked this company), however, I could not pick him out because he was working just as hard, if not harder than the rest of the laborers. When the job was complete, I finally picked out the owner, because he was the one that handed me the bill. He not only handed me the bill, he also handed me card that thanked me for my business and this card also asked me to pick from 3 charities and they would make a $25 donation in my name - very cool.

It went amazing, seamless transition from having a crappy old driveway to having an amazing new driveway. The crew was professional, the work was exquisite, honestly I never thought that I would get so many compliments from my neighbors regarding how great my new driveway looked. I was skeptical that the work could be completed on time, considering the reputation of many asphalt companies, but truly, working with American Asphalt Maintenance was the best decision I could make. They completed the job in several hours over the course of two days. Everything was cleaned up, the owner was present, and I can't recommend them enough to everyone I know.

We were very pleased with the entire process, the office staff were very friendly and professional. The guys on site were friendly and did a great job, the place was spotless when they left, other than a great looking driveway you would never know that they were here.

As I said although no work was actually done I felt compelled to leave a review as to how professional and courteous the company was in providing the quote and answering all my questions and providing feedback as to my siding touching the existing asphalt driveway and a new one asphalt driveway could not be installed until the siding is taken up off the driveway so it wont melt.

American Asphalt was the lowest estimate that I received for replacing my driveway. They were fast and efficient, and I'm pleased with the quality. My only complaint is that they didn't call or acknowledge my request for an estimate, instead I had something stuck in my door a few days after I had left a message. Once I had filed for the permit and sent them the contract they were scheduled for the next week. They came on a Monday to tear out the old driveway (from about 9am to 11am). Then came back the next day to pave (from 7am to 9:30am).