Response from Wave Outdoors Landscape + Design
I am sorry to hear that you were not happy with our consultation and/or the preliminary illustration. I was rather surprised since we spent quite a bit of time walking through your garden, reviewing plant pictures and discussing options for different areas of your garden. I did receive an email stating that you also liked the Little Lime Hydrangeas recommended at our consultation. Unfortunately, I did not receive any response from you regarding the preliminary illustration emailed on May 17th. The only thing I can assume is that you weren't happy with the preliminary illustration. As mentioned, the illustration is not intended to be a "design" since it is not developed to scale. It is actually based on a picture taken of the property with some of the recommended plant material included in the photo. The preliminary illustration is a complimentary service that I provide as part of the consultation. It is simply a "starting" point towards a formal design development. It is not meant to be a "plan", as noted in your review, because any concerns or plant selections are addressed in the formal design process. I did specific research regarding your flooding issues in that area and feel that I provided some good plant options based on that research. I wish you would've contacted me if you were unhappy with any part of my service so I could've addressed any concerns you had. Have a good summer and good luck with your project!