WILKIN INSULATION CO

We had a phone conversation regarding insulation possibilities. They were not particularly helpful and so we went no farther with this company.

Price seemed fair, but they don't do duct work and attic fan repair. They recommended a company for those tasks, but rather than hire two contractors I hired a company that could do the insulation as well as duct work and fan repair.

Everything went very smoothly. The appointment was easy to set up and they were on time. They were very helpful explaining what was best for my situation. For example, rolled was chosen over blown insulation because I'm eventually planning to gut some 2nd floor rooms and this way the insulation won't fall down. That advice alone is why I hired a pro. Basically, they answered all my questions knowledgeably and did a fast, excellent job. And after they were done there were no cracks in my fragile plaster ceilings!

I called Wilkin based on other customer reviews in Angie's List. I was delighted that to find that when calling Wilkins - you don't have to deal with leaving a message on a machine. (Unless the office is closed.) Larry Borski came to the house within a couple of days of my first call. He was very professional and pleasant. He was also very thorough with his estimate. He even had money saving suggestions. When his crew came to do the work, they too were professional and polite. They took care of my house as if it were their own. They took the extra time to do everything very well. They also took great care to restore anything that had needed moving and clean up after their work. I can definitely feel a difference now on the 2nd floor and the attic is cool and not warm from escaping warm air from the floors below. I have already recommended Wilkins Insulation to other friends. When I'm on to working on another section of the house I will be using Wilkins again.

Two workers showed up early as agreed on Nov 30th. The whole job took about an hour and a half. They put down plastic to avoid tracking in dirt prior to starting. The job when smoothly with no dirt brought into the house. After they were done, they explained in full detail what they did and answered my questions.

The salesman that came out for the quote was thorough, knowledgeable, and personable. While here, he pointed out a couple other things we could do to better insulate our house. The quote was 20% less than another high-ranking outfit on this list. The crew showed up on time and was very courteous, clean and efficient. Overall a very good experience.

I am very happy with the job they did. The crew was very nice- prompt, professional, clean (they even laid plastic in the hallway to protect my carpeting). The guys did a great job blowing in 12" of insulation in the attic. I can tell the difference already. Thank you Wilkin! You have another happy customer.

Was a little turned off by the first call to discuss getting an estimate when they mentioned a fee to do the inspection and estimate. When I balked at that they said they would waive the fee, but the idea of it left a bad taste. Person who did estimate was 45 minutes late when I called to check on him. He was lost a couple miles from me. Wondered if they heard of Mapquest! Estimator was knowledgeable and quote was fair, but I was just more comfortable with the other company and owner so went with them.

Very responsive. Prompt return of phone calls. Work crew came on time, put plastic down through the front door and up the stairs. Very clean and neat.

The guy who came out was polite and professional and warm and easy to talk with about specifics and choices, etc. I would have been happy to use them but ended up with a different supplier.

Great! We had a horrible time finding an insulation contractor. Many didn't call us back and those that did said it would be weeks before they could even give us an estimate. One company came out and gave us an estimate for $20k! Larry sent guys out the next day to give us an estimate. They were very professional, arrived on time and Larry got us an estimate the next day. They dropped off insulation a day prior to our scheduled service, then showed up first thing the next day and finished it all in one day. I would highly recommend them to anyone!

Kip Sobaski of Wilkins Insulation came to our house and helped troubleshoot the problem we have with ventilation in our attic. He was honest and saved us money by showing us that insulation is not the problem but rather the poor job the roofing company had done, and the standard household fan they had installed instead of a professional grade fan meant for attics.

Estimator came on time to give bid. Seemed knowledgeable of the work to be done. Bid was $200 higher than other estimates.

Workers put down plastic to protect my floors, were on time, and did work quickly and well. Estimator was prompt and professional. Very good experience, and I can already tell my house is warmer.

Kip refused to come out and give an estimate in the late afternoon. He was rude, saying they could only come on a Tuesday am. When told that we work, he said they work too and that was that.

I used this company in a previous home. This job was done just as well as the last. The Steve the salesman was prompt and easy to deal with. The workmen arrived as scheduled and work efficiently. They answer questions if you have them and clean up when complete.

Very pleased. The staff was very articulate, neat and early!

Took longer to get to me than quoted but good, fast, and courteous service. Yes, I would recommend them.

Insulation was removed from the attic rafters and placed between the floor joists. Additionally, new Fiberglas insulation was blown into the attic. Workers were very professional and clean during the installation/repositioning process. Wilkins was responsive in providing a quote for the job, however, material delivery took approximately 1 month due to unavailability/high demand this winter. Due to lack of cellulose material (originally ordered), Fiberglas option was provided at the same price. The price for the project was cheaper than purchasing rolled insulation and installing ourselves. We asked about insulating existing exterior walls and they recommended against it due to thinness of the space. We appreciated their honesty and integrity. We recommend their services.

I called to make the initial contact. Someone returned my call in a few days and we scheduled a time for him to come and give an estimate. The estimator arrived right on time and gave me a written estimate, with an explanation of what needed to be done. His prediction of how long it would be before I was contacted to schedule the work was actually a bit longer than it really took (3 weeks). Scheduling was done, the crew arrived on time and was finished in less than 90 minutes. They were friendly, and very protective of my wood floors.

Good phone communication with salesmen. Crew worked efficiently, and quickly.

Larry came out for the quote, was very professional, and polite. He was very knowledgeable, and I immediately felt comfortable with him, and the company he represents. The workmen (2) showed up on time, finished the job quickly, and with no mess to speak of. They also cleaned up after themselves adequately. They were very polite, and professional. I am very happy with the job, the price, and I would use them again. I would recommend them to anyone needing insulation attention.

I CANNOT EXPRESS HOW HAPPY I AM WITH WILKIN INSULATION. LEE HAS 18 YEARS EXPERIENCE AND IT SHOWED WHEN HE CREATED AN ACCESS HOLE IN AN UPSTAIRS CLOSET INSTEAD OF ON MY KITCHEN CEILING. HE KNEW IMMEDIATELY WHAT TO DO WHEN OTHER ESTIMATORS NEVER EVEN MENTIONED CREATING THE ACCESS HOLE IN A CLOSET. BEFORE CLOSING BOTH THE ATTIC AND THE NEW ACCESS HOLE (WHICH WAS TRIMMED OUT BEAUTIFULLY), HE HAD ME COME UP AND INSPECT BOTH AREAS AND EXPLAINED IN DETAIL WHAT WAS DONE. THE CUSTOMER SERVICE, CARE AND CLEAN UP WERE OUTSTANDING. THE PRICE WAS GREAT TOO; MUCH LESS THAN OTHER ESTIMATE. I'M SO HAPPY!

STEVE(?) CAME OUT TO GIVE ESTIMATE. WAS VERY HONEST ABOUT WHAT THEY WOULD NOT RECOMMEND (BLOWING INSULATION INTO WALLS), AND WHAT THEY COULD DO. MY IMPRESSION - IT WAS MORE A MATTER OF WHAT THEY ARE GOOD AT WHICH IS FINE. ESTIMATE WAS COMPETITIVE WITH OTHER BIDS. THE WORKERS (2) SHOWED UP ON THE AGREED DAY AND EVEN A LITTLE EARLY. THEY WERE VERY QUICK AND EFFICIENT - INSTALLED THE BAFFLES AND BLEW IN THE INSULATION - EVEN BLEW IN A LITTLE MORE THAN WAS REQUIRED. ALSO VERY NEAT - LAID DOWN PLASTIC TO PROTECT CARPETS AND CLEANED UP AFTER. THEY COULD HAVE PAID JUST A BIT MORE ATTENTION TO DETAIL - I WENT UP TO INSPECT AFTER THEY WERE GONE AND NOTICED THEY HAD FILLED IN AND AROUND THE VENT FOR THE KITCHEN FAN WHICH VENTS INTO THE ATTIC - COULD HAVE CAUSED A BIG PROBLEM. THERE WERE ALSO EXISTING BOARDS LAID ON THE RAFTERS AND THEY JUST BLEW RIGHT ON TOP OF THEM BUT NOT UNDER. OVERALL A GOOD JOB AT A FAIR PRICE.

OVERALL, THE REPRESENTATIVE I HAD CONTACT WITH AT THIS COMPANY WAS RUDE AND CHALLENGING IN HIS ATTITUDE. I THINK IT WAS COMPLETELY UNACCEPTABLE TO ASK A CONSUMER TO PUT A HOLE IN THEIR CLOSET WALL BEFORE YOU'LL EVEN CONSIDER COMING OUT TO GIVE AN ESTIMATE. ISN'T IT HIS JOB TO EVALUATE MY HOME AND MY NEEDS?