Tom is a very responsive, helpful and honest repair handyman. Years ago he repaired our unbalanced Maytag washing machine that needed a new belt as part of the Nicor appliance warranty program — he arrived promptly, was very professional and got it repaired quickly. Now over 5 years later my basement laundry sink got clogged up and after giving him a phone call at 630-278-9712 in the evening he promptly answer the phone and gave me some basic plumbing advice and then referred me to an excellent honest that he uses himself. It turns out this company Bill’s Plumbing & Sewer of Northbrook (Ed Dickson formerly Dickson Bros) did a fantastic job of solving our plumbing issue. Tom went the extra mile to help out a former customer and I really appreciate that personal touch, you don’t see that much of that these days!! You won’t go wrong with Tom at Reliable Appliance & Refrigeration Service Inc
Description of Work: Maytag washing machine repair, no longer would spin
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
STEVEN H.
11/2014
1.0
appliance repair
+ -1 more
Not reliable or communicative.
Description of Work: Spoke to Tom a couple of times about performing some work, then called to schedule and never received a response to several messages. Finally gave up.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
Ruth B.
11/2012
5.0
appliance repair
+ -1 more
Tom successfully repaired our dryer after another company had tried twice and failed. Tom determined very quickly that the problem was due to lint trapped inside the dryer and removed and thoroughly cleaned out the lint trap and vents. Tom is very conscientious and gives very thorough explanations of what the problem is and what is needed to address it. I would call him again and would recommend him to others.
Description of Work: Repair and cleaning of dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Michelle D.
07/2011
5.0
appliance repair
+ -1 more
Overall, we were so pleased with the service we got. Tom does a great job, he explains everything to you and gives you an idea of the price. His prices are very, very resonable. He is honest and very dependable.
Description of Work: I called Reliable Appliance because our refrigerator (around the freezer door) was very warm to the touch and I thought it did not seem "normal". I called Tom in the evening expecting a machine but got him. He explained a few possible things that could be going on with our fridge. He suggested we vacuum a couple areas and see if that helps. He also suggested we check the fan near the condensor. Sure enough the fan was out. He came the next morning and ordered the part and came back early evening to replace it.
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Service Categories
Appliance Repair
FAQ
Reliable Appliance and. Refrigeration Service Inc is currently rated 4.8 overall out of 5.
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Reliable Appliance and. Refrigeration Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Reliable Appliance and. Refrigeration Service Inc does not offer free project estimates.
No, Reliable Appliance and. Refrigeration Service Inc does not offer eco-friendly accreditations.
No, Reliable Appliance and. Refrigeration Service Inc does not offer a senior discount.
No, Reliable Appliance and. Refrigeration Service Inc does not offer emergency services.
No, Reliable Appliance and. Refrigeration Service Inc does not offer warranties.
Reliable Appliance and. Refrigeration Service Inc offers the following services: Clean checks, maintenance and repairs to appliances.