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QUALITY FIRST CONSTRUCTION

Roofing, Decks and Porches, Kitchen and Bath Remodeling,

About us

COST IS DETERMINED BY THE JOB. ADDITIONAL ADDRESS: 489 ROGER WILLIAMS AVE, STE 1, HIGHLAND PARK, IL 60035.

Business highlights

37 years of trusted experience

Services we offer

ROOFING, VINYL SIDING, ALUMINUM SOFFIT AND FASCIA COVERINGS,SEAMLESS ALUMINUM GUTTERS, THERMAL VINYL & WOOD WINDOWS, CUSTOM BUILT DECKS, 2 AND 3 STORY PORCHES, BRICK WORK AND TUCK POINTING.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

7.5%



Accepted payment methods

Check

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
18%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.8
professionalism
4.5
responsiveness
4.4
punctuality
4.2
Showing 1-11 of 11 reviews

JOAN W.
02/2008
5.0
replacement windows
  + -1 more
Ross was extremely responsive from the beginning of our job. He accommodated our schedule at all times, pushed to meet some tough deadlines due to the coming winter, and was on the job at all times when needed to supervise the window installation. It couldn't have gone better. I was also very pleased at how livable the project was and the way in which the house was left; very clean. The work was done beautifully. I have had a number of neighbors ask who did our work since the windows are stylistically different than what we had before, our house looks quite different. We have had many compliments and I have referred several friends to Ross for windows as well.
Description of Work: Ross estimated the cost of new windows for our entire house. He also assisted me in selecting the size and style of window that would be the best fit with our home while providing me with the "prairie look" I was looking for to add to our home. After Ross researched the best windows for us, he then obtained pricing on our initial choice of window; casements in wood. When I received the estimate, it was significantly higher than I had anticipated, and I asked Ross to get another estimate for double-hung windows, again with the prairie look. This was a significant amount of extra time; it required a lot of remeasuring and research on his end. He did this all with great humor, and recommended some extremely beautiful windows that were significantly less in cost than others I had originally chosen. The windows are indeed beautiful, thanks to Ross and his guidance. All work was done professionally and looks wonderful. I'll definitely use Quality First again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

ROBERT W.
01/2007
3.0
gutter repair
  + -1 more
The quality of the material used was good, but the installer moved the location of several downspouts without asking us about it first. He also failed to relocated one downspout that we had asked to be moved. When we asked that one of the relocated downspouts be moved back to it's original location it took a long time to get the work done and the quality of the rework was poor. We had to have them come back a third time to fix it again. I had to argue with the installer to get him to finish the work properly.
Description of Work: They replaced all our gutters and downspouts.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$1,900

DEBBIE B.
10/2006
3.0
decks
  + -1 more
The end result is great, though the process was challenging. The job was started late, was supposed to start in fall, and didn't start until summer of the next year. This was due to contractor not getting permit on time and then other delays. Crew was inconsistent in being on the job, there for a few days, then not there. Several things had to be done over. Stain and sealer put on long after it should have been. Owner was responsive to difficulties though it was tiring always having to address things.
Description of Work: Build a two level custom deck with custom railing and benches.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

$15,000

Response from QUALITY FIRST CONSTRUCTION
I MUST RESPOND TO THIS GRADE AND COMMENTS WE RECEIVED ON THIS PARTICULAR JOB. WE STARTED LATE AS IT WAS FALL & EVANSTON NEEDED 3 MONTHS TO ISSUE A PERMIT. THEY WERE BEHIND DUE TO ALL OF THE NEW CONSTRUCTION AT THAT TIME. IT WAS I, WHO SUGGESTED THAT THE HOMEOWNER HAVE THE WORK DONE IN SPRING FOR HER BENEFIT, AS WE WERE GETTING CLOSE TO WINTER! EVEN THOUGH THERE WAS A SHARP RISE IN LUMBER COST, I LEFT THE COST THE SAME AS IN THE ORIGINAL QUOTE FROM THE PREVIOUS FALL SEASON. I WAS IN CONTACT WITH THE CUSTOMER ON A DAILY BASIS. I TAKE GREAT PRIDE IN OUR CARPENTER'S WORKMANSHIP. MANY OF OUR CARPENTERS HAVE BEEN WITH US FOR 20+ YEARS. AS A LOCAL AND FAMILY OWNED COMPANY, OUR REPUTATION IS IMPORTANT TO US. THERE WERE SOME PROBLEMS THAT CAME UP DURING WORK, AND I PERSONALLY HAD THEM CORRECTED IMMEDIATELY. I AM PERSONALLY RESPONSIBLE FOR MOST ALL OF OUR PORCH & DECK WORK ON THE NORTH SIDE OF THE CITY AND THE SUBURBS. ALL WORK WAS COMPLETED IN A PROFESSIONAL AND WORKMANSHIP LIKE MANNER BY OUR CARPENTERS. THE END RESULT IS A BEAUTIFUL MULTI-LEVEL SUN DECK. I WISH THE HOMEOWNER MANY YEARS OF ENJOYING THE DECK WE BUILT. IT WILL SERVE THEM WELL FOR MANY YEARS TO COME. I FEEL THAT THE GRADES GIVEN IN NO WAY REPRESENT THE WAY THE JOB WAS HANDLED FROM CONTRACT TO COMPLETION. SINCERELY, ROSS A. SHAVEL

Robert W.
08/2006
1.0
roofing
  + -1 more
I don't like having to chase down a service provider. I'll try twice, giving them the benefit of the doubt. (vacation, illness, etc.) These people may do good work, but it appears you have to keep nagging at them to get them to call you back. Even if they were super busy and didn't want the job, they should have at least called back to tell me.
Description of Work: I called to set up a time for them to come out and provide an estimate for the work to be performed. I left a voice mail message. After several days, there was no response, so I called again and left another message. This was done 7/25 and a few days later, (I didn't log the second date) I had never received a call back.

Rating CategoryRating out of 5
responsiveness
1.0


Response from QUALITY FIRST CONSTRUCTION
WE HAVE A VERY WELL RUN OFFICE AND ALL CALLS ARE KEPT FOR SEVEN YEARS. THERE IS NO RECORD OF THIS CUSTOMER CALLING QUALITY FIRST CONSTRUCTION. I UNDERSTAND THERE IS ANOTHER COMPANY BEARING THE SAME NAME. IT IS POSSIBLE THAT THIS WAS THE COMPANY CONTACTED. IF THERE IS NO ONE IN THE OFFICE FOR ANY REASON, WE RETURN ALL CALLS IN THE EARLY EVENING OF THE SAME DAY. SINCERELY, ROSS A. SHAVEL

JOAN W.
03/2006
5.0
replacement windows
  + -1 more
Excellent scheduling, quick completion, Clean work, good price.
Description of Work: Complete set of windows of various sizes for garden apartment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

ALLURE PROPERTY M.
03/2006
5.0
home remodeling
  + -1 more
Played a little bit of phone tag, but the gentleman who called me back was very professional and upfront. He said that they only did exterior renovations in the summertime.
Description of Work: Asked for an estimate on a bathroom remodel. Said that they did not do interior renovations during the summertime.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN P.
12/2005
5.0
gutter repair, roofing
  + 0 more
This estimate was lower than one other company and equal to another. The other didn't do porches which we also needed. (See Decks and Porches). Ross was great with checking out the roof, organizing the work quickly and efficiently, responding to calls, keeping appointments or calling. The crew was timely, courteous, and very professional. We love the new roof and fascia, and how much better it makes the place look.
Description of Work: Replacing the shingles on a brick two flat. From the contract: "Remove and haul away all debris from existing layers of roofing and replace any damaged wood with new lumber. Install GAF 36'' wide rubber ice shield around the entire perimeter, rooftop valleys and chimney. Install 30# felt paper with moisture barrier. New aluminum flashing installed on all roof top pipes, vents, chimney. Install two vents to assure proper air ventilation. Install GAF 25 yr Fiberglas shingles to entire roof with 4 galvanized nails per shingle. Install .032 gauge seamless aluminum gutters and downspouts. All fascia cover with aluminum. 10 year warranty on labor, 25 years on materials." Porch was also replaced - see report under Decks and Porches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,450

JOHN P.
12/2005
5.0
decks
  + -1 more
This company who was the third of three estimates and was lowest. Ross, the contractor, was always on time or called. The work crews were excellent and porch looks great. They were able to complete the job in the time promised which was 6 1/2 days(after permits were obtained, see below). The company gets A+ all the way around. Doing a porch in the current climate of extreme caution about safety of porches in the City of Chicago was trying for both the contractor and us. The City of Chicago building Department required a great deal of documentation and changed the rules in the middle of the project. The contractor kept us informed for the whole permit process and managed as well as he could. The permit process took over four months but the porch was started within days of getting the permit. (The City of Chicago gets a D-).
Description of Work: A two story roofed wooden porch on a two flact brick building was replaced with a similiar wooden porch constructed to current City of Chicago building codes. A new roof was also done which can be seen under 'Roofing'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,475

DEBBIE B.
10/2005
4.0
siding
  + -1 more
I AM HAPPY WITH THE END RESULT, THOUGH THERE WERE ISSUES ALONG THE WAY. THE TRIM ON THE FRONT DOOR NEEDED TO BE REDONE--THIS WAS HANDLED WELL BY ROSS, THE CONTRACTOR, AND IT WASN'T AN ISSUE. IN MY INITIAL MEETING WITH HIM, HOWEVER, HE NOTED THAT THEY TAKE STORM WINDOWS OFF TO INSTALL THE TRIM. I LIKE THIS APPROACH, HOWEVER THEY DID NOT DO THIS DURING THE INSTALLATION PROCESS. IN FACT, THEY BENT THE STORM FRAMES SLIGHTLY TO SLIDE THE TRIM UNDER. THIS WAS UPSETTING AND THEY NEVER RECTIFIED IT. I HAD TO POUND OUT THE DENTS MYSELF. IN ADDITION, THE CAULK INSTALLATION AROUND THE WINDOWS WASN'T COMPLETED AND I HAD TO GET THEM TO TAKE CARE OF THIS. I REALLY LIKE THE END RESULT OF THE WORK--BUT THERE WERE ISSUES THAT HAD TO BE ADDRESSED.
Description of Work: INSTALLED NEW VINYL SIDING AND TRIM.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$9,475

Ken R.
09/2004
5.0
decks, home remodeling, roofing
  + 1 more
THEIR SERVICE AND CRAFTSMANSHIP IS FIRST RATE AND THEIR PRICES ARE VERY COMPETITIVE. THE CO-OWNER, ROSS, WAS EXTREMELY HELPFUL IN MAKING DESIGN AND MATERIAL SUGGESTIONS, AND DISCUSSING OPTIONS. THE WORKMEN WERE VERY DEDICATED AND WORKED QUICKLY, BUT CAREFULLY. WE ARE PLANNING TO USE THEM AGAIN SOON TO REBUILD OUR BASEMENT STAIRS.
Description of Work: QUALITY FIRST PUT ON A ROOF, BUILT A LARGE DECK AND COMPLETELY REMODELED OUR KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

08/2002
5.0
roofing
  + -1 more
THE PRICE IS COMPARABLE TO THE QUALITY. THEY REALLY TOOK CARE WITH MY GARAGE TO MAKE IT LOOK NICE. NEIGHBORS HAVE COMMENTED HOW NICE NICE IT LOOKS. THEY HAVE DONE MANY THINGS IN THE PAST FOR ME. THEY TAKE GREAT PRIDE IN THEIR WORK. THEY ARE OLD WORLD CRAFTSMEN. THEIR CLEAN UP IS GREAT. I TRUST THIS COMPANY TOTALLY. THEY ARE VERY HONEST!!
Description of Work: PUT A ROOF ON MY LARGE GARAGE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    unknown, Morton Grove, IL 60053


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Decks and Porches,
    Kitchen and Bath Remodeling,
    Windows,
    Gutters,
    Siding,
    Glass Block,
    Finished Carpentry and Woodworking,
    Skylights,
    Chimney Repair,
    Chimney Caps,
    General Remodeling

    FAQ

    QUALITY FIRST CONSTRUCTION is currently rated 4.4 overall out of 5.

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 10:00 AM - 5:00 PM

    QUALITY FIRST CONSTRUCTION accepts the following forms of payment: Check
    Yes, QUALITY FIRST CONSTRUCTION offers free project estimates.
    No, QUALITY FIRST CONSTRUCTION does not offer eco-friendly accreditations.
    No, QUALITY FIRST CONSTRUCTION does not offer a senior discount.
    No, QUALITY FIRST CONSTRUCTION does not offer emergency services.
    Yes, QUALITY FIRST CONSTRUCTION offers warranties.
    QUALITY FIRST CONSTRUCTION offers the following services: ROOFING, VINYL SIDING, ALUMINUM SOFFIT AND FASCIA COVERINGS,SEAMLESS ALUMINUM GUTTERS, THERMAL VINYL & WOOD WINDOWS, CUSTOM BUILT DECKS, 2 AND 3 STORY PORCHES, BRICK WORK AND TUCK POINTING.

    Contact information

    unknown, Morton Grove, IL 60053


    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 5:00 PM