Darin's Appliance Service

Repairman showed up early and was very professional and conscientious. He replaced cord that was recalled on dishwasher. I will definitely use this company again if I need an appliance repaired.

Great, I didnt end up having to have Darin come to the house.

unknown

unknown

.

I called at 9:00 Friday morning. Darin said they were busy but would try to get to me the same afternoon. I told him I would appreciate that since we were out of town the next week and wanted laundry done before then. He said they would shoot for 2:00 and call me if there was a problem. The repairman showed up promptly at 2:00, made a quick diagnosis, had the part with him, and quickly made the repair. Very polite, prompt and professional. I would recommend Darin's Appliance to anyone looking for a fair, professional repair service.

It never worked right, but I was charged for the work.

I noticed that the food in the door of the freezer of my side by side refrigerator was thawing. I assumed I had left the door ajar, so I made sure nothing was keeping the door from shutting and closed the door. I checked 2 hours later it was still thawing, but it was still very cold. Next morning I called the store where I purchased the Amana Refrigerator, they had someone call me but unfortunately they could not come out for 7 days. I called the store back and asked them to find someone else. They called back and said Darin's Appliance would call me the next day. One hour later Darin himself called and asked what was happening with the refrigerator? I told him it was continuing to run and run (I could hear the fan) but it was not freezing. I had also noticed thick frost on the back of the freezer compartment which I had never noticed before. He said it sounds like a defrost problem and he mentioned 3 parts it might be.I told him I was worried what it might cost. He said he charged $75 for the first 15 minutes and $10 each additional quarter hour plus the cost of the part. He said he would be here the next morning. I pleaded Can you please come sooner? He apologized but he would not be able to get here until after 2:30pm. (SAME DAY SERVICE). It was 2:30 on the dot when Darin came in, he took everything out of the freezer, put it in a box and we covered it up with towels to keep the cold in. Then he went to work taking the shelves out putting them into my kitchen sink, he removed the back of the freezer and it was completely clogged with frost. He used a hair dryer to get rid of all the frost and removed a part (thermostat) he showed me how the part had bulged and explained that was the problem. He went to his truck to get a new thermostat. It didn't take him any time to put the new part in and put the back of the freezer back. What took the most time was getting rid of all the frost. Darin is a very nice, clean-cut and gets right down to business.