Johnny On The Move Inc

In both rooms, The movers did not put my bed up. The dresser chest and book cases leg was damaged. I have no confidence that they will pay for it. I have been calling them all day and it just goes to voicemail. This experience taught me to never pay upfront. The manager assured me that they will put my bed up. I had to hire my contractor to get one of his workers to put it up. The worker is going to stop by tomorrow and do the work that Johnny on the Move failed to do. I have no where to sleep because they didn't return my couch legs. I was really nice to the workers and even gave them a tip. I thought the work was done. We were all outside and when I came back inside, the work was not done. I paid them $614 and tipped them $60.

I have moved over a half a dozen times in my life. This is the worst company I have ever done business with. I should have suspected as much when they were able to book my move within a few days, and they gave me an estimate that was considerably less than the competitors. I learned my lesson the hard way! Here's the sequence of events. Please learn from my experience and never, never choose this awful, low rate company. They are professional scammers: 1. I set up my services and received confirmation of a deposit for 50 dollars charged to my credit card for booking the services. No other instructions were sent to me via text or mail until the evening before the move. 2. The evening before the move, I received a confirmation email for the services, including confirmation on the rate for four movers and instructions about the need to pay cash and that payment would be due before the truck was unloaded. I have to say that this was never communicated to me ahead of time and if I had known, I would have considered a second opinion at the time of the booking. Who pays for a service before the job is completed? Only somebody who is planning to scam you, that's for sure! 3. The movers showed up on time, but only with three movers instead of 4. I was notified that the rate "would be adjusted." You have to realize, however, that this significantly slowed down the process, as you had only two people loading for the first 3 hours and one person doing the unassembling of the furniture. The fourth person showed up 3 hours later, and then the "4-person" rate started counting at that point according to the foreman. 4. When we arrived at the destination, I proceeded to pay $1060 (it was $1057, but he had no change) after the foreman gave me his estimate of time. I knew they were going to go over because it was only the foreman assembling things back together (that he personally chose to unassembled completely). I still don't understand why he had to take a dining table entirely apart. He then didn't even know how to put back together, and it took him twice as long, causing damage to the legs of my very fine dining table. He also chose to take down apart an Ikea sofa totally, when it was probably not necessary to do so, and he was unable to put it back together. 5. Of note, I was helping the whole time, taking down the padding, moving boxes around, etc., trying to expedite the process. 6. As I realize that things were going to go over the estimated time I was given (4:15 pm), I decided to head over to the ATM to get more cash for the balance due and for tips to the crew. The foreman told me he calculated just another half hour and that "I had to pay for that half hour right then and there." I explained that I was going to the ATM and he became insulting and he said that if I didn't pay right there and then for the extra half hour, he would have to stop working. I told him that I didn't have money, so he proceeded to unload the rest of my belonging and just left him at the curve. He refused to assemble the remaining Ikea sofa, they did not unpack the TV; they did not move the remaining boxes to the corresponding places or even dispose of the trash. 7. I contacted the owner by email and by phone. I call multiple times for several weeks and never got a response. I requested a copy of my signed contract and never got a response. 8. I have read other reviews and realized they have a similar modus operandi. They request to get paid in advance, and if the job goes over the estimated time and there is no more cash to pay in advance, they leave the job unfinished. However, none of this is explained ahead of time. The furniture is not well cared for. They are rude, and they do not respond when you attempt to contact them. They should be put out of business. I have already filed a complain to the consumer's bureau.