Chicago Gutterglove

The news for then is not good. I have left them 2 emails and 4 phone calls and have not had any response. My next step is to dispute the charges. Two of the phone calls were to schedule the installation and I haven’t had any response to those phone calls.

They were ok. There was a timing issue due to weather and when they got here, everything was fine.

We got a quote from him in November. He said that he would be able to install something to protect our gutters and closing the same $10000 worth of damage that the kitchen experience last winter and he said that he would be able to do it in three weeks. He took a $1000 of down payment for $4000 job. His was $3200 and his electrician was $800. So the electrician that he used was a conjunctional thing but a separate bill and a separate company. He said that he would install it in three weeks. We had mild winter up until then. He took instead of $1000, he took $2000 and departed which was unauthorized but my wife said we would give him chance. He kept telling every other week I’m coming and used to tell that he didn’t have this and that until I found from Business Bureau that he was total fraud but finally after about six to seven weeks instead of two weeks. He actually did come out and install it. Then he said that the electrician has to do it. The electrician said that he would in a week, the following Wednesday and then he didn’t come again. We called up and he said that his truck broke down. Then he didn’t call back to reschedule. We called up on Monday to tell whether he could do it or we would call somebody else by end of the day. Then he did call back on Tuesday and called up end of the day to say for doing the job and eventually he came and did it. But because of the delays and delays we would never recommend him. He was very expensive.

Couldn't have gone better. Great, polite service and he gave us some advice on the size and location of the downspouts. Will use again and will recommend.

It was fine and I had no problems with them. They were very responsive with the scheduling.

It took over a month from when I signed the contract to install, which I thought was a bit too long. However, I am extremely happy with the quality of the gutters (size, depth, quality of material) and the quality of the installation. The gutters fit snugly against the house and the downspouts were nicely secured into the drainage pipes. The workers were extremely neat and there was no debris whatsoever in the yard or on the bushes. The Gutter Glove was installed over the gutters the next day and it fits securely, Leaves fall onto the screen then blow away.The color of the gutters is a perfect match for the trim on my house. I chose this system because it seemed to offer the maximum water flow into the gutters while still effectively keeping leaves and twigs out of the drainage system.

Generally well. However, the work we did went beyond the amount of feet in the Angie's List Big Deal and I found the additional work too expensive.

I originally scheduled the cleaning for November, but snow prevented the cleaning. I've tried to reschedule the cleaning this spring, but the Company hasn't been responsive, and said they would come out, but has not. Poor customer service, and they didn't perform the service.

We purchased the Big Deal in November but with the cold weather and snow, the work wasn't done until April. It took a while for the job to get scheduled but when it was, our gutters were cleaned and you can't beat the great deal.

He arrived on time and worked quickly

They no call/no-showed 3 different times and I am now receiving a refund for the Big Deal. This treatment of a customer is completely unacceptable.

It was fine. I think the price was fine but the only thing I wasn't so crazy about was when I went over once to check them, he was using a leaf blower to blow the leaves out of the gutters and I would've preferred that he scoop it out, put it in a bag and throw it but instead he blew it out and it kind of went all over the place like on the windows, on the side of the house and on the ground so it kind of made a mess.

We bought the 'Big Deal' to get our gutters clean after the fall. The gutters were cleaned very well. Because of the cold weather we had to wait awhile to get a stretch of warm enough weather so they could clean them without everything being frozen, but the communication was good. My only complaint is they didn't clean up on the ground what they removed from the gutters so my husband had to go out and clean what they removed. Maybe that was just because we got the big deal and paid less. Would use these guys again.

I was happy with the service for the most part although I had some difficulty getting the appointments scheduled. They had to reschedule a couple of times and I had to call them back each time to set up new appointments. They were very nice though and did excellent work.

They got it all cleaned out for us, we're very happy.

It turned out to be an excellent product, they told us we would get leaves on top, which were very easy to clean off and we were very pleased with the service.

Also advised me of minor shingle damage on roof (due to other causes.)

THEY SHOWED UP ON TIME AND WERE EXTREMELY PROFESSIONAL. WE REFERRED THEM TO TWO OTHER CLIENTS.

It worked out just fine. They were professional, friendly, and did everything just the way that was expected. They came out a month or so after I bought the deal. They were efficient

The offer in Angie's indicated a business week's turn around on getting an appointment set up - took a bit longer, but that was ok. Had been looking for a service date around November 15th - got an initial date of the 26th. With Weather being what it was, I got a call from the Milwaukee location (I later found out) that it wasn't safe, and they'd get back to me with a revised date. Didn't hear anything, and tried to call their office and inquire what the plan was on the 4th of December. left a voicemail. When I did get in touch the next day on the 5th - the Service was all taken care of. Only thing that comes to mind is doing a bit better on keeping the Customer in the know as to the next step if the first date didn't work out. I would have wanted to put up Holiday lights earlier when it was warmer, but with the delays I've got something less than what I normally would have been able to have. C'est la vie. Maybe put the offer out 2 weeks earlier next year to help deal with the potential for early cold/icy weather?

After an initial difficulty with scheduling ( some due to weather). The service was performed and I am pleased with the outcome.

We scheduled a service date of 11/26, but sub-freezing temperatures and frozen gutters required rescheduling. After several calls, we set a new date of 12/3. I appreciated that my calls were handled promptly and cordially. When asked to be given a time frame for the service (morning or afternoon), the quick answer (afternoon) reassured me the job would be done before freezing temperatures returned. Luke arrived, checked the gutters and cleared them in less than an hour. Overall, I was pleased with the results, especially since I didn't have to climb or move the ladder.

My house measurements was over the offer and I was charged according to the extra space,

Initial work was done on appointed day in Nov. 2012, but by subcontractor. 90% of work was done that day. 5% more of work was done several days later. Final 5% of work was done several months (June 3013) later after several requests that it be finished. Excellent work done, just not quite as timely as it could have been.

I believe they do roofing. They came and they did what they said they were going to do with no problem.