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THE MAILBOX SHOPPE & FLAG CO

Mailbox Repair, Handyman Services, Doors,

About us

The Mailbox Shoppe And Flag Company specializes in all types of mailboxes, flags and flagpoles. Expert installation is available. Please call our Office / Warehouse between 10: a.m. and 5:30 p.m. and one of our full time professionals will be happy to assist you.

Business highlights

19 years of trusted experience

Services we offer

SALES/INSTALLATION/REPAIRS - MAILBOXES, FLAGS AND FLAGPOLES. RESIDENTIAL AND COMMERCIAL. FLAGS OF ALL KINDS.

Services we don't offer

Ask for details.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.930 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.6
Showing 1-25 of 30 reviews

James W.
09/2018
5.0
mailbox repair
  + -1 more
Company did a great job for me. I will recommend this firm to everyone.g
Description of Work: Replace post and mailbox

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James W.
09/2018
5.0
mailbox repair
  + -1 more
It was good. There was a little issues which was handled quickly and resolved completely.
Description of Work: Replaced mailbox post and mailbox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denyse G.
10/2017
5.0
mailbox repair
  + -1 more
Perfectly!!
Description of Work: purchased a new mailbox and had them install it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$567

Amy G.
09/2017
5.0
mailbox repair
  + -1 more
Great. Fast work and wonderful quality.
Description of Work: Replacement of mailbox and post that was hit by a car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

julie B.
06/2017
5.0
mailbox repair
  + -1 more
It looks so good! Don't know why we waited so long to buy a new one!! I've been recommending Mailbox & Flag Co to all of our friends & neighbors.
Description of Work: They dig up broken mailbox post and installed a new mailbox.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Terri M.
05/2017
5.0
mailbox repair
  + -1 more
Great. Looks like it is supposed to.
Description of Work: Our mail box wast tilting because the snow plow kept hitting it. It is supposed to be held in the ground with cement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John G.
04/2016
5.0
mailbox repair
  + -1 more
Good customer service and product selection. Installed on scheduled day by professional and courteous crew. Will use again.
Description of Work: Remove and replace old mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mathew O.
04/2016
5.0
handyman service
  + -1 more
Paul was excellent to work with. He promptly arrived and gave the estimate and completed the work. Paul was very knowledgeable and fair with his price. I would definitely purchase future flags and have all three flag poles on my property maintained by Paul and his company.
Description of Work: Complete rehab of two, old flag poles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

LINDA T.
03/2016
5.0
handyman service, mailbox repair
  + 0 more
unknown
Description of Work: New mailbox installation and removal of old mailbox. | |My cedar mailbox of 20 years broke at a weak spot at the end of January. I had no idea what to do and began looking online at Menards, Lowes, etc..where the post and mailbox are sold separately to the best of my understanding. As a single woman I knew it was a job over my capabilities to assemble and install. I turned to Angie's list and found the Mailbox Shoppe and contacted Paul, the owner. | |Paul guided me to his website where he has put together packages of popular choices to simplify the decision making process, and we reviewed over the phone what I was seeking. I made my choice, Paul reviewed the installation process thoroughly, set a date, installed the new mailbox and he discarded my old one. Best part of all I didn't need to be home for the installation. | |Working with Paul was a pleasure and he followed up by phone with me after the installation to see if I had any questions or concerns. The project was seamless, I am a happy customer and I highly recommend The Mailbox Shoppe and Flag Co.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Jill M.
01/2016
5.0
mailbox repair
  + -1 more
unknown
Description of Work: Replaced the roadside mailbox. All went well- slight issue with the numbers only on one side, but I contacted them and they remedied it within 2 weeks. Looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Todd R.
09/2015
5.0
mailbox repair
  + -1 more
unknown
Description of Work: Copy existing damaged dual mailbox post, build, paint and install with cement. | |Looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$460

Tracy S.
08/2015
5.0
mailbox repair
  + -1 more
unknown
Description of Work: They were very responsive and ordered a replacement magnet for me. I installed the magnet myself.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark K.
04/2015
5.0
mailbox repair
  + -1 more
It's a small company that gave me a chance to talk to the same person every time. They worked with my budget. They had a great variety in their mailbox selection.
Description of Work: They are going to remove the old mailbox and take it away. Price includes installation of 2 new new mailboxes and removal and disposal of old mailbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Robert L.
12/2014
5.0
mailbox repair
  + -1 more
Excellent job, no worries...paid by credit card over phone and as their scheduling , installed the post and mailbox. Did not have to be home and did a great job. Would highly recommend them!
Description of Work: removed old post and installed new curb mailbox and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Barry P.
11/2014
5.0
mailbox repair
  + -1 more
Great! The old mailbox and post were removed and the new mailbox and post were installed.
Description of Work: Replaced mailbox and post.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Rita F.
08/2014
3.0
mailbox repair
  + -1 more
Mailbox order was placed early 05/2015. Had problems with the on-line ordering and ended up leaving a message for someone to call me. Several days later received a call and placed the order. Was told it would be about 6 weeks. No contact, until I called for status to make sure I was getting the install during the 6th week. Several days passed and received an email stating there was a delay. After my follow-up weeks later, i learned there was a strike at the dock. No news whether my mailbox was on the boat. Several more weeks passed. No communication. Out of the blue one day in late July, their truck shows up and my mailbox was installed. For the price - the work was well done, but the communication was poor.
Description of Work: Remove old and install new mailbox.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$500

joseph W.
11/2013
5.0
mailbox repair
  + -1 more
I first gat my mailbox and post form Mail Box Shope & Flag Company after my first one was destroyed by a snow plow in the winter of 2012. I ordered a nice customized one that was oversized and in short I love it. The new mail box was run over buy a hit and run driver. I took the box and post to the folks at Mail Box Shope. to see if it could be repaired and reinstaled. They not only did it but, you'ld never know it had ever been damaged. I both cases the had a temporary mail box out promtly but the pemanant one was instaled ASAP. The first time as soon as the ground thawed enough for them to dig the post. The secong time with in Two weeks These folks are great First rate service & products, They are friendly and the customer service is outstanding and the instalation is solid. I would never use anyone else for this kind of thing and would never hesitate to recomend them.
Description of Work: repaired and instaled mail box

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you for the kind review [member name removed]. I am so sorry your mailbox was hit and you had to have it repaired before enjoying its full expected life span. We do appreciate you coming back to the Mailbox And Flag Company and we really enjoyed speaking with you and Mrs. Wood at our store.

Sharon T.
11/2013
5.0
mailbox repair
  + -1 more
The staff was very pleasant to deal with and the process was smooth. The only reason for a slight "less than excellent" was that it took longer than promised.
Description of Work: installed new mailbox and removed old one

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you for reviewing our performance. I do apologize for it taking a little longer than expected. We continue to look for ways to smooth out the process and do it all at a fair price. Rest assured that we take your comments very seriously as we strive to improve.

Daniel W.
10/2013
5.0
mailbox repair
  + -1 more
very well. They had exactly what I needed and recommended the best approach to installation
Description of Work: I bought a flag and pole

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you so much. I'm glad we were able to help you.

Michael C.
01/2013
5.0
mailbox repair
  + -1 more
They promptly installed a temporary post and box then when new box came in they installed it. They secured necessary permits. After I placed the order, I never needed to contact them, they just did the job and very well. Very professional.
Description of Work: Replaced my mail box and post.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$579

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you for the review. It is greatly appreciated. We are always looking for ways to keep our prices low without sacrificing quality. We will keep keep working at it!

Melissa L.
08/2011
5.0
mailbox repair
  + -1 more
After brief confusion about showing up on a Friday, the worker appeared on Sat. morning, and was finished in less than an hour. He mixed the concrete, dug the hole and installed the post and box itself. High quality parts, he even added the address numbers on the box. Good job.
Description of Work: Replaced mail box at the street, including concrete hole.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from THE MAILBOX SHOPPE & FLAG CO
I would like to express my apologies for the confusion on the show up date. We continue to strive to be the best we can be and appreciate your review. Thank you, Paul

Richard F.
12/2009
5.0
mailbox repair
  + -1 more
Absolutely perfect. They were very responsive and very nice. We are delighted with the quality of our mail box and the work performed. When I mentioned Angie's List, they provided me a courtesy discount, which they plan to extend to their future Angie's List customers. I would definitely use their company again.
Description of Work: The Mailbox Shoppe took out damaged mail box and replaced with new one we ordered through their company. They took care of calling JULIE as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from THE MAILBOX SHOPPE & FLAG CO
It was a pleasure speaking with you directly and I Thank you very much for reviewing our performance.

Michael S.
08/2008
5.0
mailbox repair
  + -1 more
They did a great job. The people we dealt with were very professional and fully met their commitments. A wonderful experience.
Description of Work: The Mailbox shoppe has our address put on the side of our new mailbox, they had the utilities mark our lawn for underground services, then plant our mailbox in cement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you so much for the review. It feels good to know our staff met all of your expectations.

NANCY O.
07/2008
5.0
doors, garage doors, handyman service, replacement windows
  + 2 more
I couldn't have been happier. I had to go out of town, and was a little nervous about not being there to answer the questions that inevitably come up, but this was no problem at all. When I walked in the door, I was just thrilled with what Paul had done. He is absolutely meticulous. For example, some people would have reattached the carpet by putting a few nails in it. Paul went out and bought a tackstrip; he does things the right way. The grout (2 colors) matched perfectly. And what he came up with to attach the window well covers was pretty ingenious. Very happy with his work and will definitely use him again; in fact, I've already started a new list.
Description of Work: Paul did miscellaneous repairs for us, including tacking down some loose carpeting, re-attaching and re-grouting tile in our kitchen and entryway, installing 3 window well covers, replacing a broken window, replacing the garage door seal, replacing the kitchen door seal and fixing a window crank that wouldn't open the window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from THE MAILBOX SHOPPE & FLAG CO
Thank you again [member name removed]. I am so glad you are happy with with our work. It feels good to know when we meet our customers satisfaction.

NANCY O.
07/2008
5.0
mailbox repair
  + -1 more
This was a tricky installation, but not for Paul. He meticulously dug down, making the smallest hole possible, until he found the concrete. He was unable to get it out with that size hole, so he enlarged the hole a little bit and was successful. He then installed the mailbox (in concrete) and patched the driveway. We couldn't be happier with the job that he did, and as a result, have used him for handyman work with great results.
Description of Work: Paul replaced our mailbox for us. The cost was $430 for the actual box and $300 for labor. The old box was in concrete under our driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

Response from THE MAILBOX SHOPPE & FLAG CO
I really appreciate your review. We strive to do as neat a job as possible and am glad you noticed. Thank you so much, Paul.
    • 1(current)
    • 2

Contact information

27992 W IL Route 120, Mchenry, IL 60051

http://MailboxAndFlagCo.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Mailbox Repair,
Handyman Services,
Doors,
Windows,
Garage Doors

FAQ

THE MAILBOX SHOPPE & FLAG CO is currently rated 4.9 overall out of 5.

Monday: 10:00 AM - 5:00 PM

Tuesday: 10:00 AM - 5:00 PM

Wednesday: 10:00 AM - 5:00 PM

Thursday: 10:00 AM - 5:00 PM

Friday: 10:00 AM - 5:00 PM

THE MAILBOX SHOPPE & FLAG CO accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, THE MAILBOX SHOPPE & FLAG CO does not offer free project estimates.
No, THE MAILBOX SHOPPE & FLAG CO does not offer eco-friendly accreditations.
No, THE MAILBOX SHOPPE & FLAG CO does not offer a senior discount.
No, THE MAILBOX SHOPPE & FLAG CO does not offer emergency services.
No, THE MAILBOX SHOPPE & FLAG CO does not offer warranties.
THE MAILBOX SHOPPE & FLAG CO offers the following services: SALES/INSTALLATION/REPAIRS - MAILBOXES, FLAGS AND FLAGPOLES. RESIDENTIAL AND COMMERCIAL. FLAGS OF ALL KINDS.
Ask for details.

Contact information

27992 W IL Route 120, Mchenry, IL 60051

http://MailboxAndFlagCo.com

Service hours

Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 5:00 PM
Thursday:
10:00 AM - 5:00 PM
Friday:
10:00 AM - 5:00 PM