Sexton Home Improvement & Repairs

Decks and Porches, Drywall, Sunrooms and Patio Enclosures,

About us

Decks, drywall, general repairs/handyman. Big, small, SHIR can do it all. Veteran and Family owned since 2017. We pride ourselves in customer service! COVID19...No trip or service fees to come out. We are prepared to run emergency handyman services during the COVID19 outbreak. Your local handyman company provides exceptional service, with even better craftsmanship. We have been in this industry for the past 15 years. We take pride in our work, and back it with excellent customer service. Taking care of our customers and protecting their home is our top priority.

Business highlights

Veteran Owned & Operated
Family Owned & Operated

Services we offer

Decks. Deck staining/painting. Drywall. Minor Electrical.

Services we don't offer

Roofing. Structural.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-20 of 20 reviews

Ben B.
09/2024
5.0
decks, sunrooms
  + 0 more
The crew was on time and exceeded my expectations
Description of Work: assemble gazebo
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra M.
10/2023
5.0
decks
  + -1 more
did very good job, quick, professional, and cleaned up
Description of Work: composite deck

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne T.
08/2023
5.0
decks
  + -1 more
The deck is beautiful! It's so sturdy and good looking. The team was friendly and did a great job.
Description of Work: deck

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sexton Home Improvement & Repairs
Thank you! It was a pleasure doing business with you.

JoLynn F.
08/2023
1.0
contractors
  + -1 more
We had a terrible, stressful experience with Sexton Home Improvement and Repairs, Inc. We terminated their employment because they did not follow building code when working on our home. We are relieved that another company working on our home caught the violation. It is upsetting that the financial integrity and safety of our home was jeopardized. They also constructed a very unlevel subfloor that had to be corrected. Rather than acknowledge or apologize for this error, excuses were made saying that the new subfloor ¨matched¨ the outer edges of the existing floor. A properly built floor will be level from one end all the way to the other, not just on the outside edges. This is a basic expectation of good workmanship. We were disappointed that even after showing the Sextons multiple pictures of the unlevel floor, the messy releveling process, and paid receipts, they still denied it was unlevel. Additional problems with this company included contradictory time frames for job completion. This created a lot of confusion for us about the job scope and estimate. Additionally, receipts for the ¨approximated materials allowance¨ were never submitted to us. This was troubling as the job was not completed, and we had to purchase the remaining materials to finish the job. These faulty jobs cost us: extra money, extra time to correct, added mess and inconvenience plus loss of trust in their company. Their lack of communication before termination (over a week) also added to this loss of trust. We have worked with numerous companies in the past, and this is the first negative review we have posted. We believe it is important to share our experience and reasons for not recommending this company.
Description of Work: Miscellaneous home remodeling (walls, floors, etc)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$14,000

Response from Sexton Home Improvement & Repairs
We struggle with the most appropriate way to respond to this post. Being that there is a lot to unpack and respond to, we do not feel that this is the place. If you are reading this post, please afford us the opportunity to give you our version of the truth as well as our experience as the contractors who worked with this customer. We do sincerely apologize that your experience with our company was terrible & stressful.

Bill H.
05/2023
5.0
decks
  + -1 more
I cannot say enough about Sexton Home Improvements for the deck they built for us! From the bid process, advice on selection of materials, installation, and quality of work the team at Sexton did a job I have been extremely satisfied with. This family business takes pride in working with a customers and providing an excellent finished product for a price which was very reasonable.
Description of Work: Over the years, my wooden deck, cedar I think, deteriorated to a very bad condition – rotted deck boards that where dangerous to walk on, etc. However, the posts, beams, and joists were in good condition. I needed to only replace the decking, stairs and railings. I have a two-level deck of ~590 sq. ft and I intended to keep the same footprint. Working with Tom Sexton, we chose Trex Select for the deck boards and the Verticable Railing system from DSI. Tom and his team were able to remove existing deck and railings in one day and disposed the old material with their flatbed trailer. No dumpster. Sexton communicated with our village for needed permits, coordinated inspections, and worked Home Depot and Hines Lumber on materials. Tom and his team of two others were professional, polite, and well skilled in constructing a deck that we love, looks great, and is well built. We’re confident that it be enjoyed for years to come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,700

Response from Sexton Home Improvement & Repairs
Thank you [Member Name Removed]! We appreciate your kind words and look forward to working with you again in the future.

Frank A.
12/2022
5.0
decks
  + -1 more
Bob and team did a great job repairing our deck. Will definitely reach out to them for other projects.
Description of Work: Deck required new footing to be placed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

anne C.
07/2022
5.0
contractors, decks
  + 0 more
Very well. Bob and his crew were excellent. They reinforced the joists, replaced the decking with Trex and installed decorative screen panels on the bottom of the balconies. Their work was excellent and very precise. They always were prompt, friendly and cleaned up thoroughly each day. My only negative was that they weren't here every day for work. What should have taken 2 weeks took a month because sometimes they were only here a day or 2 a week (some can be blamed on weather, but some wasn't). But overall we are very happy and would hire Bob again without hesitation.
Description of Work: Repair 3 balconies that had been neglected for years and were rotting away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Nick M.
12/2021
5.0
decks, handyman service, patios
  + 1 more
Excellent work. Very thorough and highly detailed to overall look/finish!!
Description of Work: Gazebo install
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sexton Home Improvement & Repairs
Appreciate the review. It was a pleasure working with you. Happy Holidays!

Mo K.
11/2021
5.0
decks
  + -1 more
It went very well. The team was very professional and did all the work in a very timely manner. The workmanship was excellent. I would hire Bob and his team again. I can forward a picture of the completed deck, if requested.
Description of Work: deck
Rating CategoryRating out of 5
Yes, I recommend this pro

Jeff L.
09/2021
5.0
contractors, decks
  + 0 more
Absolutely fantastic! This was a VERY difficult project consisting of 60 stairs with 5 different platforms. The ground grade was very steep and what was left of the old stairs and dock was not even safe to walk on. Great Job guys! Thank you.
Description of Work: stair replacement & water dock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Response from Sexton Home Improvement & Repairs
It was a difficult project at times. You were a pleasure to work with. Thank you for the opportunity!

Candy C.
09/2021
5.0
contractors, decks, handyman service
  + 1 more
They replaced all my floors in my house and did incredible job. Love walking them everyday. The hired them again to build me a devk upstairs they make all my neighbors jealous. Please hire the small business they do really good work.
Description of Work: They replaced all my floors and yhen my deck this summer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Sexton Home Improvement & Repairs
It has been an absolute pleasure working with you both and helping with your home Improvement needs.

kathleen G.
09/2021
5.0
decks
  + -1 more
Excellent.
Description of Work: I had them add a railing in the garage And on the deck. They did excellent work. I am very pleased with what they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Sexton Home Improvement & Repairs
Thank you! It was a pleasure working with you.

Judy M.
05/2020
5.0
handyman service
  + -1 more
Very well, they look good
Description of Work: hang 3 ceiling fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Jorg H.
01/2020
5.0
doors
  + -1 more
It was good. He was very thorough, very nice man, and he knew what he was doing.
Description of Work: They repaired and installed classic doors.
Rating CategoryRating out of 5
Yes, I recommend this pro
$239

Glenn M.
01/2020
5.0
handyman service
  + -1 more
Very well, would and have recommended to others.
Description of Work: handyman

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Joan K.
01/2020
2.0
handyman service
  + -1 more
They had to come back & finish the green crap on the siding & I was told they did a fast job, I wasn’t there to see them work, I will not use your service again as I think they could have done a much better job on the gutters, they still looked stained from before hand & I think they could have done a much better job on the whole project!! I was disappointed with your service!! You should come back in the spring & complete it all over again!
Description of Work: powerwash exterior surface
Rating CategoryRating out of 5

Response from Sexton Home Improvement & Repairs
[Member Name Removed], We really appreciate your feedback and apologize for your dissatisfaction with our power washing services. We did our best too satisfy your requests given the circumstances. In this instance the mold on the exterior of your home and gutters had been present such an extended period of time that it was more difficult than usual to remove. In addition you requested specifically that we not use harsh products to remove said mold in an effort to maintain the integrity of the material. We did our best to remove the mold with standard methods first and then made arrangements to come back to finish the job with your feedback to be sure. However, you were not available to assist the direction as promised, and we had to do our best to remove the mold without your necessary feedback, while also not compromising your initial requests. We have to be conservative to be safe in a situation like that. Of course we still went back again to finish what we started despite everything.We feel we did a quality job when all was said and done, going out of our way to make special accommodations twice. We hope you will reconsider your negative review given the circumstances. In addition we hope you will give us another chance to prove the quality of our work again in the future. Please let us know if we can be of any further assistance. Thank you again for your business!

Jessica B.
01/2020
5.0
contractors
  + -1 more
Worked out well
Description of Work: build a closet
Rating CategoryRating out of 5
Yes, I recommend this pro

Tommy T.
01/2020
5.0
decks, drywall, electrician, handyman service
  + 2 more
Bob is great! Really nice guy, very knowledgeable about many home repair issues, reasonably priced! I have used him at least 8 times for various projects, and will continue working with him!
Description of Work: handymen
Rating CategoryRating out of 5
Yes, I recommend this pro

Jessica B.
01/2020
5.0
contractors, drywall, doors
  + 1 more
Closet looks beautiful. Well built and perfect for our storage needs.
Description of Work: closet build
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sexton Home Improvement & Repairs
So glad your joining the closet. It was a pleasure working with you. Thank you again for your business!

Nancy K.
01/2020
5.0
decks
  + -1 more
I'm happy to say that Sexton Home Improvement was a wonderful surprise. The owner Bob Sexton was a pleasure to work with. The crews were respectful, hard working, and the end result reflects the companies standards of excellence.
Description of Work: build composite deck
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sexton Home Improvement & Repairs
Thank you for the kind words. Our crew enjoyed working with you to get your composite deck completed. Enjoy it in the coming years!

    Contact information

    2011 S Fernwood Ln, Mchenry, IL 60051

    sextonrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Decks and Porches,
    Drywall,
    Sunrooms and Patio Enclosures,
    Electrical,
    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Sexton Home Improvement & Repairs is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sexton Home Improvement & Repairs accepts the following forms of payment: Check,MasterCard,PayPal,Visa
    Yes, Sexton Home Improvement & Repairs offers free project estimates.
    No, Sexton Home Improvement & Repairs does not offer eco-friendly accreditations.
    No, Sexton Home Improvement & Repairs does not offer a senior discount.
    No, Sexton Home Improvement & Repairs does not offer emergency services.
    No, Sexton Home Improvement & Repairs does not offer warranties.
    Sexton Home Improvement & Repairs offers the following services: Decks. Deck staining/painting. Drywall. Minor Electrical.
    Roofing. Structural.

    Contact information

    2011 S Fernwood Ln, Mchenry, IL 60051

    sextonrepairs.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed