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Brooks Creek Cedar

Fencing, Animal Fencing, Firewood,

About us

Brooks Creek is a family-owned and operated company specializing in custom cedar fencing, decks, pergolas, arbors, and trellises. In addition, we also install high-quality aluminum and vinyl fencing along with composite and vinyl decking. For the builders and customers who want to "do-it-yourself" we offer custom beams, timbers, and reclaimed lumber. Our primary service region covers Central Illinois. We are a third generation fencing company with our roots tracing back to the early 1940's. Brooks Creek strives to offer the finest products at affordable prices.

Business highlights

24 years of trusted experience

Services we offer

Custom cedar fencing, decks & pergolas.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.420 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
0%
2
0%
1
15%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.3
punctuality
4.5
Showing 1-20 of 20 reviews

Jon W.
02/2023
5.0
fencing
  + -1 more
We have used Brook's Creek on two different fencing jobs. The first was an aluminum fence for our dog 40' x 100' in the back. The second was a cedar fence down the property line. The crew chief was the same on both jobs and he, as well as the workers, were very professional as well as working fast and continuously. They cleaned up after the job and helped with the dirt removed from the post holes. I highly recommend this company! I have recommended this company to 3 of the neighbors in our addition and all there have purchased fencing from them.
Description of Work: Installing fencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don L.
05/2020
5.0
fencing
  + -1 more
It was wonderful. They come out a two man crew. 200 ft fence and done it one day. They did a great job and clean up after themselves. Last year a tornado damage the fence and they came out to repair.
Description of Work: installed a cedar fence ten years ago and last years repair
Rating CategoryRating out of 5
Yes, I recommend this pro

David W.
05/2020
5.0
fencing
  + -1 more
It was excellent. the installation was great and they were very professional.
Description of Work: They installed a privacy fence for us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jim W.
05/2020
5.0
dog fence, fencing
  + 0 more
From the moment I walked into the front door I felt like family. My wife and I a very HAPPY with the fence.
Description of Work: Fenced in back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Justin C P.
04/2018
5.0
fencing
  + -1 more
Brooks Creek did an excellent job on our backyard privacy fence. Chad was always willing to spend a lot of time discussing various fence styles, gate options, etc., letting me know about the potential negatives of some more expensive designs with top caps that might warp. After having had a bad experience with one of the major fencing companies in town, who came out and overestimated the fence length using a measuring tape (asking for my help to measure), I was really impressed by the professionalism of Brooks Creek. It's been almost 2 years since the fence was installed and it keeps looking better each month with the aging, as cedar weathers really nicely. Overall, I think this is a better, more personalized fencing company in town. Scheduling may be a little tricker than with the giant fencing outfits, but it's worth a little patience to get a better fence.
Description of Work: New privacy fence around back yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Donna R.
05/2017
1.0
fencing
  + -1 more
Put the fence and it looked great. A few months later, the fence became lopsided. Called to get someone to look at it. I was told they would "put me on the list". Also advised the list was 8 weeks behind. Left my name & number and never heard from them again. That was a year ago.
Description of Work: Needed a vinyl fence installed to replace a wooden fence.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,100

Maura O.
08/2016
5.0
decks, fencing
  + 0 more
Everything went very smoothly with Brooks Creek from start to finish and we couldn't be happier with the finished product. They were professional, worked quickly, did quality work, and were affordable. We would highly recommend if you are looking for someone to build a cedar deck.
Description of Work: They built a deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,850

Carolyn S.
07/2015
1.0
fencing
  + -1 more
Contacted this company for an estimate on fencing. Took several tries only to be told they are too busy to do any new estimates. Don't waste your time.
Description of Work: Contacted this company for an estimate on fencing. Took several tries only to be told they are too busy to do any new estimates. Don't waste your time.

Rating CategoryRating out of 5
responsiveness
1.0


Debe A.
07/2014
5.0
fencing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard ..
06/2014
1.0
fencing
  + -1 more
I spoke with Cory a couple of weeks ago he didnt seem happy but he was professioal enough& said he would take a look at it that week. After 2 weeks I hadn't heard from them so I called to see if they had been able to go look at it.. I spoke with Chad and he was down right rude. He started yelling at me & was so rude & unprofessional I couldn't believe it. He informed me they would replace the gate for FREE very rudely which is what they should do. Cory called today and said they weren't doing anything. I guess that's probably why there business isn't going so well. Customer service was AWFUL, product due to not using stainless steel hardware (which they advertise) is awful. Will use a different fence company for the rest of our yard. They do not stand behind there product!
Description of Work: they used stainless steel hardware on one of the gates on the other gate the nails or screws are not stainless steel. They have rusted and streaked and stained my gate. I tried calling them last year they never returned my call

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$7,535

Michelle E.
04/2014
5.0
fencing
  + -1 more
They did a wonderful job!!!
Description of Work: Installed a cedar fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Margaret H.
01/2014
5.0
fencing, firewood
  + 0 more
I don't need any fencing but if I did, I would certainly this this provider a chance.
Description of Work: All we wanted was a bundle of firewood, but this business was so friendly and nice, I had to write a review.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela K.
09/2013
5.0
fencing
  + -1 more
Had just a few little incidents where the provider indicated measurements to be taken on specifc dates but appeared to be some confusion or miscommunication with provider. All in all, once the provider established measurements and design, he showed up and installed in one day! The fencing installer was very nice, pleasant, consciencious and did a fantastic job!
Description of Work: Assisted with design and provided installation of privacy fence off patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

marilyn P.
08/2013
5.0
fencing
  + -1 more
This company did a great job. Always showed up for estimates and final survey on time and people were very pleasant. The work got done in record time, high quality, and workers were very efficient and friendly.
Description of Work: a fence in the backyard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Cheryl N.
07/2013
4.0
fencing
  + -1 more
They were very good. They will work with you. They can customize a certain height if you want it or whatever. They're really easy to work with. The price is hard to gauge because it depends on what kind of fence you have, how many feet of fencing, and how high you want the fence to be. Every fence would be an individual preference and they'd want to different specifications. I did get other estimates but they didn't seem as willing to do what I wanted to do. If needed in the future, I would definitely give them the first offer to give me a bid. I'm just a single homeowner that's just trying to get the best possible services without being ripped off.
Description of Work: I had a fence put up and I used Brooks Creek Cedar.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,540

J R C.
04/2013
5.0
fencing
  + -1 more
All aspects of the work went very well. See the previous description for details.
Description of Work: I highly recommend Brooks Creek Cedar. We wanted to put up a unique fence in out back yard. It consisted of three very large lattice panels almost 15 feet high. We had worked out the design from something we had seen, and when we called on Brooks they worked with us from a drawing and photographs of the original. They came and assembled the panels on site and put them up. They look magnificent. Everyone in out neighborhood admires them. These people are true craftsmen that can be counted on to do top of the line work. We are extremely satisfied with all aspects - time spent, cost, and quality of work - of this job and would recommend them for any project such as wood fencing, decks etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,745

Marcia D.
03/2013
5.0
fencing
  + -1 more
unknown
Description of Work: They installed a cedar fence for us in November. They were here exactly as promised and the crew worked hard all day to complete the job. The fence looks beautiful and seems to be sturdy. No dogs escaping here! They were careful to make sure there were no gaps where our skinny little whippet could squeeze through. Very nice. They totally cleaned everything up when they were done. they do state on the contract that they will leave the extra dirt from the post holes on plastic, but we were able to have them put it in the field behind us.I would have liked if the actual person that sold the fence had come out to inspect it on completion, but he kindly dropped some extra pieces a few days later, so he did see it then. Would recommend. I did my research. Got three estimates. They had by far the best fence for the money.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cheryl G.
08/2012
4.0
fencing
  + -1 more
The job was completed in about 4 and a half hours. They arrrived early and worked until the job was finished. They did not mind the photos and clips I took of the project. The fence looks great and our neighbors are also very happy.
Description of Work: Installation of a 6 foot vinyl privacy fence with one gate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Sharon R.
05/2012
5.0
fencing
  + -1 more
They were supposed to start on the 16th, but didn't make it until the 17th. The work started at 2PM and was finished at 7PM. There were 3 workers and they only took short breaks to get the job done. They cleaned up as they worked. A great job!
Description of Work: We had a fence installed for our pet. After talking to a representative, we decided on a cedar picket fence. The fence pices were to be placed from building to building to create a fenced in back yard.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,860

Brian L.
04/2012
5.0
fencing
  + -1 more
I liked how their fences looked. Their price was a little cheaper than other companies. They guaranteed their posts for twenty years. They will provide me with a new board if a knot falls out. They were on time.
Description of Work: They installed a 189 foot privacy fence around my backyard. They removed the old posts for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    2120 Marshall Ave, Mattoon, IL 61938

    http://www.brookscreekcedar.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Animal Fencing,
    Firewood,
    Decks and Porches,
    Fencing Driveway Gates,
    Metal Fabrication & Restoration,
    Wrought Iron,
    Deck Maintenance,
    Welding

    FAQ

    Brooks Creek Cedar is currently rated 4.4 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Brooks Creek Cedar accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Brooks Creek Cedar offers free project estimates.
    Yes, Brooks Creek Cedar offers eco-friendly accreditations.
    No, Brooks Creek Cedar does not offer a senior discount.
    No, Brooks Creek Cedar does not offer emergency services.
    Yes, Brooks Creek Cedar offers warranties.
    Brooks Creek Cedar offers the following services: Custom cedar fencing, decks & pergolas.

    Contact information

    2120 Marshall Ave, Mattoon, IL 61938

    http://www.brookscreekcedar.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM