Embrich Plumbing Co

We cannot say enough good things about this company and the employees who represent it. We've used them for 12 years and they are very consistent: Always prompt and responsive; always fairly priced; always unfailingly polite; trustworthy. They stand behind their work (we have experience with this! You wouldn't believe what they had to do to stand behind a manufacturer's defect that had nothing to do with them...) If every company was this good think what a great world it would be!

he had to cut into our shower surround but turned out great!

First class all of the way. When I made the first phone call I had to leave a message. Got a call back immediately. Gave my laundry list of jobs and an appointment was made. The servicemen were there on time, polite, knowledgeable, we walked through the jobs and offered alternatives. They went over and above on the jobs! Even got some of Chase's business cards for the neighbors. Even received a thank you note from the company!

Owner & son came out & cleared sewer backup as well as thorougly explaining situation after using camera to pinpoint sewer line with location device. Very professional as well as use the latest high tech equipment.

Perfect. Showed up on time, got the work done, everything has worked fine for over a month since.

Embrich Plumbing was excellent in every phase of this project. beginning with the initial contact through the installation and follow-up. It is a very comforting feeling to have such confidence in a contractor to perform exactly the way anyone would want. Embrich Plumbing is clearly a top tier plumbing contractor. Highly recommend that anyone needing a professional, knowledgeable and competent plumbing contact Embrich Plumbing, PLEASE NOTE: the $5,000 cost was consistent with other contractor's bids received for the same work. Embrich Plumbing was selected based on Angie's List ratings and the communication and urgency displayed by Embrich Plumbing. Del, Jennifer Embrich and staff were just excellent to do business with

Had a problem with water backing up in the basement. When I called, they were booked for the day. However, Del worked me in that day and solved the problem. He, also, used a camera to show me the problem. Gave me good advice about handling it. I have used Embrich for years and highly recommend them! Have recommended them to several friends and all have been very pleased with their service.

The serviceman, Chase, was very efficient. He also took the time to explain what he was doing and showed me how the parts worked. Very polite and professional. The owner, Jen, was very easy to talk to and to schedule the appointment. Family run business. Highly recommend them.

Everything thing went really well.

They were very punctual, complete and did a excellent job on all phases. They were very attentive to all details, and even with a mixup were great to work around the foulup. I would definitely recommend them.

After they came out to repair a sewage drain the owner followed up with the work of his employees. After his site visit, he came back to make the hole in the wall look better! If he hadn't I probably would not of fixed it until I put the house for sale. They also looked at all the plumbing in my basement and pointed out the corrosion on the water line going into my house & said to keep an eye on it. Well it started leaking months later and it was so nice to have a plumber to come out and not worry if they would do a good job! Note: Having an IDPH licensed plumber was important to me, and they are licensed.

On the other hand, everything they touched they fixed, and 18 months later it has stayed fixed. The water-heater-overflow job was messed up by another local plumber; they handled it. They had everything they needed when they arrived, even though I hadn't given them the list of work I needed. Polite, clean, dry, efficient. It was expensive. 2 men were in my house for about 3 hours, so I paid each of them about $175/hour. On the other hand, they got me out and back to my job. Notice I waited a long time after the service to post this review. The quality of good work is remembered long after the price is forgotten. I would call them again, but since they were here, I have been all set.

Very polite, professional, and knowledgable.

They were prompt, courteous and professional throughout. Made me feel very comfortable. I would definitely use them for ANY plumbing problem.

Great! No complaints, only praise for their good work.

Plumbers showed up promptly and completed the work needed . Cleaned up the area and pointed out other problems which will needed to be addressed. There was no high pressure to repair the other problems. Will use them again.

came early on emergency service very helpful and professional cleaned up the mess everywhere Highly recommend them!

Went great. Replaced old shut off valve and installed fair amt new gas line to unit

We had to wait a really long time for him because he is really busy since he is really good. They were worth the wait. He fixed the problem the first time. They came out and gave us an estimate then it took them three weeks to come back and do the work but it was good.

They were just good people. The prices were lower than everybody else is, to come out. They were fine. They came quickly, did the job and left.

Great quality. The plumber that came out didn't like how he did the work the first time and redid the joint at no cost.

I had 2 floods in basement because of a plug in the main city line every time they came out and unplugged it the water would stopped. I decided enough was enough so I came to Angie's list and this company came right out gave me a estimate and explained how it worked. I went with this company they were professional and clean up came back to cut the pipe down to level of ground in a month or so for dirt to settle.

A good team approach-3 guys appraised the situation. One guy dug down to the sewer pipe while another guy started on the faucet. The lead guy coordinated the needed supplies and scheduling. After digging a huge hole, the broken pipe was exposed and replaced then the whole line was inspected and cleaned. A problem was discovered with the angle of my sewer line, however, it is working OK for now. The mess was well-cleaned up and the excess dirt was put in a low spot in my yard that needed filling. The faucets were installed and are working well. Scheduling was pleasant and the estimate and work visits were punctual. Everyone was courteous and professional. I will use this company again.

They seemed very professional and nice when giving the estimate and on the early parts of the job. This was not a standard job, as the building is over 100 years old and had not been used for a professional kitchen before. Over time, several things changed and a few new requests were made. The plumbers seemed to get grumpier and grumpier. A toilet was not seated properly and I had to request they fix it so that it did not move when sat upon. A vessel sink was installed very unprofessionally and I had to get someone else to come in to fix that. They cut way too many holes in a ceiling above a dropped ceiling and did not cover the holes, necessitating another repair by someone else. At the final billing, the additional charges seemed too high and I requested details on how the billing was calculated. The owner became very angry and stated that we had been so difficult to work with, that he already had more hours in this job that had been billed, and did not want to give details. He did adjust the bill to my satisfaction, but any professional who bills and cannot explain the charges does not get my business. Everything else seems to be working properly. I would have to be really desperate to use Embrich Plumbing again.

I was very happy with their work. They worked for 4 hours under my house and charged me the same price as the other plumber that didn't do a good job. I would use them again in the future.