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Cindy's Cleaning Service

House Cleaning, Window Cleaning

About us

Housecleaning...Quoted price must be paid on completion of the job. There are 3 to 4 employees cleaning at one time. Jobs are not sub-contracted.

Business highlights

21 years of trusted experience

Services we offer

Housecleaning.We detail each and every house, clean all bathrooms, and take pride in making your home shine like new. No job to big or to small. First we give you a free price quote. Our rates are the best around, and. our work cannot be duplicated....

Services we don't offer

Addition charge for any extra or add on work after contract has been fulfilled. Yard work, outside windows are extra,etc.

Amenities

Free Estimates
Yes
Senior Discount

$50.00



Accepted payment methods

Check

Reviews

3.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
11%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.1
value
3.4
professionalism
3.7
responsiveness
3.8
punctuality
3.7
Showing 1-9 of 9 reviews

Sandy J.
10/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned most of my mom's house (general cleaning)...did a fairly adequate job in some areas. took them all day and they didn't quite finish.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

P H.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned house. Good work. On time. Pleasant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Lisa V.
08/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: I am entering this information for my mother. She used Cindy and was promised the moon and nothing was delivered on. She said she had to be paid up front to buy cleaning supplies. My dad was in a wreck and she like to drove my mom crazy trying to the get money up front while he was at the hospital. She showed up and didn't do everything she promised, but that she would be back. My mother can't get her to return any of her calls. She told her that she warranted her work and she broke one of my mom's mirrors and has yet to replace it. She put her water bottles in my mom's ice maker and broke it. She had to get a plumber out to fix it. Then she cleaned with some kind of cleaner that left bleach spots on her carpet. She denied that she did, but there were no spots before she came. I think she took advantage of an elderly lady and people need to be aware that this is the way she handled my mom. What's to say she won't handle them the same way?

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Colin B.
08/2014
2.0
house cleaning
  + -1 more
She left halfway through the job and said she would return to finish later in the evening. I tried contacting her multiple times to see when she would be coming back. A few days later she finally called me back and asked how much i would pay her to come back to finish the job even though I had already paid her the full amount($300) for the job as well as an extra $50 that we had agreed that day for the sun porch. She hung up on me at the end of this phone call still without any resolution. She called me the next day saying that she was going to come back and finish the job the following day. That day she texted me saying that the job she was at ran over and she wouldn't be able to make it. She said that she would be there at 1 pm the following day. The following morning at 9 am I went to breakfast with a friend. During breakfast I looked down at my phone and noticed that I had missed a text message and a phone call from Cindy. The text message said "on out way there tried to call but on answer" at 9:35 am. I called her at 9:45 when I read the text message. When she answered she said she had found an unlocked door and just went in to start cleaning without any permission from me. She rushed through finishing the job leaving the house nowhere near the standard at which she had said she would clean it. I would not recommend this cleaning service to anyone.
Description of Work: cleaned the upstairs and sun porch of my house

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$350

Judy E.
06/2014
5.0
house cleaning
  + -1 more
I chose the deep cleaning package because I worked and had depended on previous service that was not satisfactory. My house looked okay, but was to my mind, filthy. I spoke with Cindy and explained what I wanted. She helped me choose the deep cleaning package. I was very satisfied with her service. I will continue to have Cindy clean one time per month. I especially was pleased with the way the window blinds and windows were cleaned.
Description of Work: Cindy and staff deep cleaned eat in kitchen, living room, 3 bedrooms and 2 bath home. They cleaned blinds, washed windows inside and out, cleaned white baseboard that has been stained by previous cleaner, wiped down light fixtures, wiped down walls, vacuumed all furniture, cleaned and waxed wood furniture, cleaned laminate flooring and throw rugs. She moved furniture, and cleaned all areas. Cindy arrived on time, worked hard and did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda B.
05/2014
5.0
house cleaning
  + -1 more
.The team arrived and went to work immediately. The job included a deep cleaning from top to bottom. That is just what happened. It turned out to be a bigger job than originally expected. They cleaned windows, ceiling fans, top of cabinets, outside of appliances. Everything was dusted and put back in place in most cases. Furniture was moved and cleaned behind with the exception of the grandfather clock and curio cabinet. Bathrooms were cleaned from top to bottom. All light fixtures were cleaned inside and out in all rooms. It was an all day job but when they left I was completely satisfied with my spic and span home
Description of Work: . Spring Cleaning for a 1300 sq. ft. home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Darla U.
07/2013
5.0
house cleaning
  + -1 more
She cleaned a cottage we just purchased which hadn't been open for about 20 years! I was really impressed with her and I was happy because she came and was able to accommodate my work schedule.
Description of Work: She did a cleaning on my new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Cindy's Cleaning Service
Enjoy my work and am a perfectionist when it comes to cleaning, from shampooing rugs to the smallest of details.

Carole S.
07/2013
5.0
house cleaning
  + -1 more
Quite efficient and friendly. Very detailed oriented. Does excellent work.
Description of Work: Provides general housecleaning, dusting, floors, inside windows, bathrooms, vacuuming.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Bonnie M.
06/2013
4.0
house cleaning
  + -1 more
Scrubs bathrooms, Dusts, vacuums, Cleans kitchen, makes beds even lets dog out.
Description of Work: Cleans whole house. Does an excellent job. Have used for over 2 years

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

    Contact information

    10870 Cedar Grove Road, Marion, IL 62959


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 AM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Window Cleaning

    FAQ

    Cindy's Cleaning Service is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 AM

    Cindy's Cleaning Service accepts the following forms of payment: Check
    Yes, Cindy's Cleaning Service offers free project estimates.
    Yes, Cindy's Cleaning Service offers eco-friendly accreditations.
    No, Cindy's Cleaning Service does not offer a senior discount.
    No, Cindy's Cleaning Service does not offer emergency services.
    No, Cindy's Cleaning Service does not offer warranties.
    Cindy's Cleaning Service offers the following services: Housecleaning.We detail each and every house, clean all bathrooms, and take pride in making your home shine like new. No job to big or to small. First we give you a free price quote. Our rates are the best around, and. our work cannot be duplicated....
    Addition charge for any extra or add on work after contract has been fulfilled. Yard work, outside windows are extra,etc.

    Contact information

    10870 Cedar Grove Road, Marion, IL 62959


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 AM