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DrainTech

Drain Cleaning, Plumbing, Sewer Cleaning

About us

For more than 40 years, our family owned and operated company has provided reliable and cost effective Sewer and Draining cleaning services throughout the Chicago and Fox Valley area. We are a third-generation service provider that has EXPERIENCED all types of sewer issues. And, FIXED them ALL ! Draintech Only employs the finest technicians with ONE goal in mind, OUR CUSTOMERS NEEDS ! We possess the knowledge to fix a multitude of issues quickly and efficiently. At DrainTech, we recognize that some of the most important functions of your property are your Drain systems. These systems are vital to the way you live, and even to the health of you, your family, and your guests. Though such issues as sewer backups and broken or frozen lines may be unpleasant, they should never be ignored. Sewer problems can cause health hazards..... But, more importantly, an unaddressed issue can lead to greater damage, to an already existing problem. Ultimately, a small Drain problem has the potential to cost you a small fortune. We want to help you avoid these potential costly and hazardous issues, by structuring a game plan and a fair budget that suits the clients needs. No matter what the issue may be A sewer back up ? Or, a sump pump failure ? We offer our around-the-clock emergency services to all of our residential and commercial clients. Our flat-rate pricing means we charge by the job, NOT by the hour !!! Rest assured, that we will provide YOU with all the knowledge to understand exactly what YOU, our customer is getting for the money you are paying us ! AND, You will know what the cost for our services will be, before we begin any work. Our expert technicians are determined to provide the best service available. From cost-effective solutions to modern equipment that gets the job done ! We are ready to resolve your Drain issues today ! And, you will Speak directly to the owner, (Thurman Dotson). We look forward to hearing from you. Best regards, T. Dotson

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Drain and sewer cleaning. Uses Licensed Subcontractors for general plumbing services.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Reviews

4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
0%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-10 of 10 reviews

phillip M.
06/2019
1.0
drain cleaning
  + -1 more
2 months after the manhole was rebuilt cracks started appearing in the concrete pad around the manhole. The concrete was rated 10,000 psi and the work guaranteed for life. 6 emails from the purchasing manager and controller and numerous phone calls over 2 months failed to elicit the courtesy of a callback. The fear is the water will infiltrate the manhole shell through the cracks and damage the new manhole. The work cost $8,775.00. T Dotson's Draintech does not stand behind their work. They run and hide!
Description of Work: Rebuild manhole in parking lot

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lucille R.
01/2017
5.0
drain cleaning
  + -1 more
My basement flooded and with no notice i called draintech and they came out immediately! The service was outstanding, fast, and professional. Mr.Dotson walked me through everything and I am extremely satisfied with the job done. I would highly recommend draintech to everybody.
Description of Work: Flooded basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DrainTech
I cannot thank you enough for those kind words ! Everytime I do a job its first and foremost "Empathy" for the customer. I believe that what I do for a customer, is how I would want to be treated if I were in their place ? Customer satisfaction is and will always be my #1 priority !!! And, that is what I am passing on to my sons.... My kids and myself appreciate every customer that contacts Draintech Plumbing !

Dan V.
01/2017
5.0
plumbing, drain cleaning
  + 0 more
Thurman did a great job. He used a backhoe to dig up behind my front planting beds with bushes, sprinkler heads and underground drain pipes for the downspouts. There was no damage done to any of the obstacles. He was a master with the machine. The pipe was sheared off from the foundation wall. He cut out the damaged section and installed a new PVC connector with a new cleanup. All was completed in about 4 hours. Guaranteed for 10 years I was expecting a large expense and his price was much lower than other estimates I had gotten. I definitely recommend his work,
Description of Work: Repaired broken sewer main attachment to the house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DrainTech
I strive to do every job with the utmost respect to the customer! I take pride in teaching my son, Lucas this business and doing things the proper way and that is why I appreciate these great reviews.

Andreas S.
01/2017
5.0
plumbing
  + -1 more
Very friendly, on time and communicated well. He only replaced parts which were needed for the problem. One of the best home repair experiences I have had. Thurman was very friendly and knowledgeable. This repair was needed on a Saturday and there was no hesitation for him to come out on a very cold Saturday morning. I would recommend him to friends and family.
Description of Work: Fixed plumbing problem in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Trisha Y.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
This guy was awesome! We had a bad leak that was going from our first floor bathroom to our basement. Fast response, the owner himself was out here within a couple of hours. He was able to pretty easily identify a pretty tough problem (corroded pipe in the wall), an saved us a ton of money by not immediately tearing up our tile floor and instead, went to the source in the wall. We will definitely be calling this guy again!!
Description of Work: Fixed a corroded pipe that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from DrainTech
Thank you so much for the review

Carmela R.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Very clean with everything he did and explained everything he was doing before he did it. Fixed problem at a reasonable cost.
Description of Work: Fixed a leaky pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Matthew R.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
Friendly and effective in fixing a leak that other plumbers couldn't.
Description of Work: Fixed a leaking pipe under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from DrainTech
Thanks (Member name removed)

Ashley C.
08/2016
5.0
drain cleaning
  + -1 more
Did a great job. very professional
Description of Work: replaced drain in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

John C.
03/2016
4.0
drain cleaning
  + -1 more
unknown
Description of Work: I was satisfied overall.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Kirk W.
10/2011
2.0
sewer cleaning, drain cleaning
  + 0 more
I contacted T. Dotson and he utilized his brother Randy Dotson from Suburban Sewer and Septic and it was a three man crew. He was very reassuring and professional. He said that he would come back in a couple of days because it was a Saturday. When he came back, I thought that something seemed wrong so we both dug outside and discovered that there was no leak on the outside. He then broke the line and used his sewer rodder in the cast iron pipe and said it was clogged and then continued to break the cast iron 4in pipe and replaced it with new PVC. I picked up each broken piece of cast iron pipe in the ditch and found that it was clean and was not blocked. Exactly a week later, we had the same problem in my toilet and figured out it was a check valve that would have only cost under $200.00 to fix instead of paying the $5200 to have the cast iron pipe replaced.
Description of Work: They fixed the flooding of my toilet on my main floor by replacing a 4 inch sewer pipe to my septic tank 26 feet long.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$5,200

Response from DrainTech
this matter was settled to the customer satisfactory and I do not know why I was brought into this when the contract was between Suburban Sewer and this homeowner?

    Contact information

    22708 River Road, MARENGO, IL 60152

    http://www.draintech4u.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Drain Cleaning,
    Plumbing,
    Sewer Cleaning

    FAQ

    DrainTech is currently rated 4.2 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Yes, DrainTech offers free project estimates.
    No, DrainTech does not offer eco-friendly accreditations.
    Yes, DrainTech offers a 10% senior discount.
    Yes, DrainTech offers emergency services.
    Yes, DrainTech offers warranties.
    DrainTech offers the following services: Drain and sewer cleaning. Uses Licensed Subcontractors for general plumbing services.

    Contact information

    22708 River Road, MARENGO, IL 60152

    http://www.draintech4u.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day