In business for oner 30 years I have treated each of my customers jobs as if it was my own I have a complete line tools to do each job in a proffessal matter I am a sole proprietol I do most of the work myself and when I need the help I have access the qualified people. I am a liscensed electrician in the county of winnabago{city of rockford) I do free estimates and I work closely with my customers making changes at no xtra cost if neccassary
Business highlights
49 years of trusted experience
Emergency Services Offered
Services we offer
We are a total home remodeling company I do everything from the concrete to the roof concrete,siding,drywall,kitchens,bathrooms,electrical,doors,windows.garages,roofing,landscaping,pole buildings,basements,masonary,ceramic tiles
We contracted with him on October 17th for 2 egress windows in the basement. We were refereed to him through our local Menard's. In the contract it states that all the work is to be done by the owner of the company, there is a 2 year warranty on the work, and that he is insured. The project started promptly, however he did not complete the work. He had other employees digging out the windows. In February there was a leak in the north facing window. He did not check for water damage, or if the window was properly sealed. He just replaced the carpeting in the room and dug out the hole for the window a little lower. On July 22nd the Westt facing windows leaked due to the extream weather we were having. This leak actually flooded the whole finished basement. We now have had to have all the carpeting pulled up, drywall and mud, electrical and painting in the entire basement. We contacted him to let him know of the issues. He said that he would be out the next day. He never came by, other workmen were out in the neighborhood and my children were all home. I had the town home inspector come by to take a look at the work. and the work did not pass inspection. The windows have never been sealed or caulked, and there is no drainage for the windows so any water that gets in just stills against the windows. The total damage has not been fully calculated. The costs will include finishing the windows and wells, refinishing/replacing the walls, the restoration company's costs and replacing trim, carpeting, padding and ruined mattresses from two beds and one futon. Cost would also need to cover a new permit for the inside work. I want his insurance information as does State Farm. We have tried on several occasions to get a hold of the contractor to get his insurance information so that our basement can be livable again. After he did not show up, he would not answer our calls. He finally did respond to a text message inquiring about his insurance saying "No, Chad and I stopped by today. The lid was not on. It's not graded away from the house. These are not meant to be swimming pools. No I will not take care of this on for you. Please provide your own insurance info." The lid was off because the city inspector had taken the lid off for the inspection that did not pass. My home owners insurance will not cover the issue because of "poor workmanship and ground water" He has been dodging calls from us and our insurance company. We just want his insurance info to get this taken care of and our house in order again.
Description of Work: Installation of 2 egress windows for our children's rooms in the basement. Don Krieg, Kriegs Quality Construction, also goes by Kreigs Quality Construction, never finished the egress windows and bringing them up to code. Mr. Krieg kept promising to come by and finish digging out the window wells and sealing the windows. He never came. On 07/22/11 the westfacing egress window leaked so badly that water flooded 3 out of 4 rooms. The damage caused by his negligence is between 10 and 12 THOUSAND dollars. State Farm has tried to help us contact Krieg to no avail. After the initial call to Krieg on 07/22/11 and his call to my hubby we received one text from him. On the day of the flood, Mr. Krieg promised to come by our home the next day. I called and texted him 6 times. He never responded. July 25, 2011, the city inspector failed the windows. A restoration company ripped out carpet, drywall and started up 3 industrial sized dehumidifiers, plus fans. The dehumidifiers and fans ran constantly for 3 days. Advanced Window Systems ended up coming to our aid and sealed the windows. My hubby with a broken foot, and our two teen boys dug out the egress windows to the proper depth, ONLY TO FIND THE CEMENT WE HAD PAID MR. KRIEG TO REMOVE BURIED IN THE WINDOW WELL! Mr. Krieg and his sons had buried the cement from his cutting our foundation for the windows in the egress window well instead of digging out the well and putting the proper drainage in them! When we hired Mr. Krieg, he assured us he had insurance. He gave us a written contract and written 2 year warranty on all labor. He REFUSES to give us his insurance information. He REFUSES to give State Farm his insurance information. State Farm's adjuster has called him numerous times using different phones as early as 6am and as late as 10 pm. Mr. Krieg refuses to answer his phone or return calls. The one text that I received from Mr. Kreig was on 07/26/2011. In that text message, he said that I was on my own and that he would not "take care of this one" for us. I have copies of his 3 texts long message sent to me to my phone. I can post them if needed. W We have filed with the Better Business Bureau also. He constantly changes his address: State Farm and we have found him using 3 different addresses. He claims to be a sole proprietor on one site. However, he is not registered in the county as a sole proprietor according to our State Representative's office. He claims to be a business/have a license. He is not registered as licensed in Illinois. He does not have an electrician, plumber, or roofing license in Illinois. I have looked under Illinois' professional regulations. He is not listed. (Those three contractor types are the only ones granted licenses in Illinois, except for straight business licenses.) On one website, he claims to have a business with 4 employees and one dollar shy of one million in revenue. Not true. We have prepared the materials to send to Lisa Madigan's office. We are considering filing a police report under home repair fraud: he claimed to have insurance in order to get our business. Menards recommended him to us. I have informed Menards of his breaking his contract and warranty. I've asked Menards for their help. Menards is now aware of this situation. I expect Mr. Krieg to give State Farm and/or us his insurance information. Mr. Krieg was the first contractor I had ever hired. NOW I know, GET A COPY OF THE CONTRACTOR'S INSURANCE CARD AND MAKE SURE YOU CHECK WITH THE INSURANCE COMPANY TO SEE IF HE STILL HAS INSURANCE. ACTUAL WORK DONE FOUNDATION CUT FOR TWO WINDOWS (NOT SQUARELY CUT) TWO WINDOWS PUT INTO PLACE EGRESS WINDOW WELLS PARTIALLY DUG WINDOWS NOT, I REPEAT, NOT SEALED CEMENT FROM FOUNDATION BURIED IN WINDOW WELL METAL WELL FRAME NOT SQUARED TO BUILDING FOUNDATION METAL WELL FRAME IS MISSING RUBBER GASKET THAT CAME WITH THE METAL FRAMES INSIDE TRIM IS NOT SQUARE AND IS WARPED AND CRACKING HOLES LEFT UNDER AND AROUND FRAME INSIDE THE HOME OWNER'S SONS LEFT POP CANS AND GARBAGE IN YARD ROCKS/PIECES OF CEMENT LEFT IN YARD NEGLECT TO HONOR LABOR WARRANTY AND TO EVEN COMPLETE THE WORK AFTER OUR HAVING PAID MR. KRIEG IN FULL.
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Service Categories
Basement Remodeling,
Egress Windows,
Resume Services
FAQ
krieg quality construction is currently rated 1 overall out of 5.
No, krieg quality construction does not offer free project estimates.
No, krieg quality construction does not offer eco-friendly accreditations.
No, krieg quality construction does not offer a senior discount.
Yes, krieg quality construction offers emergency services.
Yes, krieg quality construction offers warranties.
krieg quality construction offers the following services: We are a total home remodeling company I do everything from the concrete to the roof concrete,siding,drywall,kitchens,bathrooms,electrical,doors,windows.garages,roofing,landscaping,pole buildings,basements,masonary,ceramic tiles