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Instant Roofing & Remodeling Inc

Roofing, General Remodeling, Gutters

About us

Roofing and Remodeling

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial. Roofing. Remodeling. Seamless gutters.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
0%
2
14%
1
29%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
4.0
responsiveness
4.4
punctuality
4.6
Showing 1-7 of 7 reviews

Peggy W.
06/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Complete roof replacement including decking, also some inside repair work for water damage. They did an excellent job and worked with our insurance company, so there was no hassle what-so-ever. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$31,000

Roger S.
05/2014
2.0
roofing
  + -1 more
. They did a number of things wrong. On the gable roof section they strped all of the old roofing material off down to the plywood so when the rest of the roof was installed the new shingles dipped down at the gables. The fix that ws offered and we accepted was installing new shingles under the striped off area which raised the new roof .What was also is install the vents after the roof was on in that process they cut two new vent holes and left two old vent holes covered only by shingles.
Description of Work: new roof

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$5,000

James M.
09/2013
5.0
roofing
  + -1 more
They had a good price, they were about $800.00 cheaper than any other bid. They were prompt. I am satisfied with the roof.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Desiree W.
07/2013
1.0
roofing
  + -1 more
Instant Roofing has been working on a neighbor's roof on 20th Street for the past 4 days and for the past 4 days, myself and several of the other neighbors have been picking up pop cans, bottles, food wrappers and other "lunch" and "break" food debris from our yards and street in front of our homes where they parked up around the corner and took their lunch and breaks. Today, they threw a foam seat cushion that was no good into the easement in front of a neighbor's yard so at that point, we contacted the roofer at the number displayed on the van of 815-222-5442 and when the "gentleman" (and I use that term loosely) answered the phone, he was immediately and unbelievably rude and unprofessional. I asked him if he was working on site in the area of 20th Street and 19th Avenue and he immediately became defensive, raised his voice and asked me "What do you have to hide because people who block their numbers have something to hide!" I told him I was merely calling to ask if he would ask his crew to please stop throwing their lunch/food debris into the street and easement area of neighboring yards. This man became more belligerent and aggressive and continued to raise his voice and kept saying "you got something to hide" because I had blocked my number. I maintained my composure and told him I did not intend to offend Instant Roofing, but again asked if he would please just ensure his team would stop littering and after he continued to snap at me, he retorted he would take care of it and hung up on me. Instant Roofing was beyond unprofessional and I was taken aback at his behavior. Between my neighbors and myself, we have used contractors in the neighborhood based on seeing the job they do and how they handle themselves and I speak not only for myself but for several other neighbors when I say we went from being a potential customer to steering far away from Instant Roofing! I cannot begin to imagine how this company would treat you if you had issues with a roof they did!
Description of Work: Performing roofing on a house in the area.

Rating CategoryRating out of 5
professionalism
1.0


martin H.
03/2013
5.0
roofing
  + -1 more
they left my home and yard cleaner then they found it and the job was completed in the exact time they said it would be
Description of Work: instant roofing perfomed a flawless tear off and reroof of my upper end rental property. they did exactly what they said they would do, i cant recommend this company enough after reading the one bad review about this company on angies list, i did my own research, and instant roofing has never ever been sued by anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,899

Kathy M.
01/2013
1.0
roofing
  + -1 more
Beware of this company! We hired Instant Roofing to do a complete tear off and install a new roof. We were told this consisted of removing the old roof, laying down new tar paper, and installing a new roof. Upon completion the roof looked beautiful and we paid the bill in full. The first time it rained after their installation our skylights leaked. We called and complained. They came back right away and claimed to fixed the problems. The next time it rained we had leaks again. This time the owner of the company showed up with a huge bucket of tar and slathered it all around our skylights and different areas of the roof. My husband happened to notice what he was doing and was livid. Our brand new roof was now covered with blotchy ugly tar puddles here and there! My husband told him to stop immediately which he did. After he left my husband went on the roof to try an remove the tar. It was at this time he noticed that they tore off the old roof but did not lay down new tar paper. No wonder our roof leaks! The old tar paper underneath is all ripped and full of holes!!! Unfortunately between the time we paid this shady company and the rain came to expose them the check had cleared and we had no recourse except to try and recoup our money in small claims court. Just a bit of information for those of you who don't know....even if you take someone to small claims court and win the judgment that does not guarantee you will get your money returned. The judge orders repayment but if they don't repay you it involves repeated costly trips back to court until you finally give up. I would NEVER use this company! Not even to roof a doghouse!
Description of Work: They arrived on the agreed upon date and time. Took off our roof and installed the new one. However....they did NOT do quality work or perform the work they said they would.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$6,000

Response from Instant Roofing & Remodeling Inc
Hi my name is Josh Helfand and I am the owner of Instant Roofing Inc. To whoever takes the time to read this, thanks for the opportunity to respond. I started my company in 1993 and have completed over 3000 roofing projects in the rock valley region. I didn't become aware of her posting until Janurary of 2013 or I would have responded much sooner. Since begining business I have never come accross a customer that was so unwilling to listen, so unreasonable, and so out of touch with reality. In her comments, this customer does make several true statements. We did arrive on time. We did remove and install a new roof. When we were done the roof looked beautiful, just as it still does to this day. We did respond right away to address, or I should say re-address the issue. Here is what they completely failed to mention. Before we were hired to do the roof, this customer purchased custom sized skylights with a very poorly built in fixed flashing. The skylights were to be installed on a low slope porch addition with the roof rafters still exposed from underneath. The skylights, that the homeowner purchased, required additional framing from underneath, which the homeowner said he would do himself. I informed them that standard sized, off the shelf skylights, with a seperate and top of the line flashing kits, were readily available for 1/3 of what he spent and would perform much better. All skylights of this type and size have a minimum pitch or angle requirements, in order to properly shed water. Their partiucular application required a curbing or mini walls to be framed, wrapped in sheeting and then made water tight with metal cladding. This is done to create a proper pitch or angle to mount the skylights to. This requires several hours of labor and materials to complete. When I informed them of the cost to do a proper installation, they stated that they did not want to spend the money. Then they asked me to just cut the opening in the roof decking and install their skylights. And thats exactly what we did , for no charge. Now here is the best part, they didn't mention the skylights until after we had started the job. Installing the skylights was not part of our original contract. Some time had passed after the completion of the roof. They called me and said that the skylghts were leaking when heavier rains occured. I immediately went to back to there home and informed them that with these particular skylights, installed improperly, that fibred roof cement is going to be the only way to keep wind blown rain out. I also informed them that they would need to be resealed roughly every 3-5 years. So I sealed the skylights and never heard from them again. Her claim that the roof is covered with tar puddles here and there is completely false. Now as to their completely false claim about tarpaper. I asure you that new 15 pound felt tarpaper was installed everywhere that was applicable on their roof. On average 20,000 staples are used to fasten the tarpaper to the roof. Roughly, an additional 80,000 roofing nails that fasten the shingles also go penetrate the felt. For your information, 15 pound felt tarper is just a liner that allows for the seperation of old roofing from the wood decking. It is not a water tight barrier. However, there are underlayments that are a water tight barrier. These premium priced underlayments help greatly with ice or snow daming conditions. The last third of her comments make the implication that she sued me, recieved a judgement, and that I refused to pay the judgement. This is a complete fabrication on their part. I have never ever had a customer either sue me, or threaten to sue me. I do absolutely everthing I can to have satisfied customers. I guarantee satisfasction on all the work we do. I also stand by all complete roofs with a 10 year labor warranty, in addition to the manufacture's warranty. Thanks again for taking the time to read the truth. Sincerely Josh Helfand

ROGER J.
09/2011
5.0
roofing
  + -1 more
I spent about $6,000 on the job. They did an excellent job. I think a lot of people have used them in my neighborhood. Everybody liked them. They were accurate about their estimate; they came within the price that they had quoted. They did the work in a timely manner. They were professional. If I had a question regarding something, they took care of it. They did a good cleanup. So, there was not a lot left to pick up after they left. I would recommend them to others.
Description of Work: I used Instant Roofing, three months ago. They reinstalled a whole new roof for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    1249 Anvil Dr, Machesney Park, IL 61115

    www.instantroofing.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    General Remodeling,
    Gutters

    FAQ

    Instant Roofing & Remodeling Inc is currently rated 4.2 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Instant Roofing & Remodeling Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Instant Roofing & Remodeling Inc offers free project estimates.
    Yes, Instant Roofing & Remodeling Inc offers eco-friendly accreditations.
    No, Instant Roofing & Remodeling Inc does not offer a senior discount.
    Yes, Instant Roofing & Remodeling Inc offers emergency services.
    No, Instant Roofing & Remodeling Inc does not offer warranties.
    Instant Roofing & Remodeling Inc offers the following services: Residential & commercial. Roofing. Remodeling. Seamless gutters.

    Contact information

    1249 Anvil Dr, Machesney Park, IL 61115

    www.instantroofing.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM