FDR- Flooring Done Right

All interaction and work was done by Pete. Reasons for our rating: - His initial materials estimate was way off. He said we would need: 2 Reducers and 2 T-molds. We actually needed: 0 Reducers, 5 T-molds, and 2 Stair Noses. So we had to make multiple trips back to the box store for purchases and exchanges. - He did not finish the work we paid him for! We had to buy an additional transition piece (because his estimate was incorrect) and he never came back to install it. After contacting him multiple times over a month and a half and expressing my frustration that it wasn't done, he said "if you would of had all your materials when I started the job, it would of been done a month and a half ago." I would have had all the materials if the estimate was correct... - He had given us an estimate and agreed to do our stairs. The online material order arrived later than expected. But 2 months passed and he never came to install it. I contacted him numerous times asking when he could come finish the stairs. He initially responded with excuses "I'm sick." "I'm behind schedule." Then finally texted me "you would prolly be better off looking for someone else to do them." - He broke a floor tile in our tiled entry way. He did not tell us about it until I contacted him to ask what happened. After it was clear that he was not returning to finish the work in our home, I reminded him that he had agreed to reimburse us for getting the tile replaced. He was initially very reluctant and argued with me about it. But he eventually sent a money order. - I came home to find a very visible amount of blood smeared on the white door frame after he installed our bathroom flooring. Disgusting that he didn't bother to clean that up. - excessive swearing (including F-word) during work - cigarette butt left in the driveway - installed at least one damaged plank - installed at least two planks that visibly have his permanent marker marks on - I had to ask him to fix some areas where the gap the left between the flooring and drywall was too large Overall extremely unprofessional. Spend more money to have a reputable company do your work!

yes but bad work

Flooring Done Right did an amazing job! Very professional, hardworking and I don't think anyone can beat the pricing. My floors are perfect and I couldn't be happier.