About us
Business highlights
33 years of trusted experience
Services we offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
100.00
Accepted payment methods
Photos of past projects
Reviews
4.731 Reviews
Showing 1-25 of 31 reviews
Gladys S.
07/2021
decks, fencing
+ 0 morewithin 2 weeks of finishing, a whole panel came loose. wood cut & installed uneven. Gate sagging. I had to threaten them with a lawsuit to come fix the fence & gate correctly. Still some bull crap. Jim & his son are horrible business owners, & needs to be shut down. Will not recommend them. Ask me for pictures, I can show you the BS work that they do.
Description of Work: privacy fence
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Gladys S.
08/2020
fencing
+ -1 moreprivacy fence
Description of Work: It was horrible.. First, they just showed up without giving me a date, nor did they call before they came. The fence was not done in the style that I paid for, the quality of the work was terrible. I had to call them back out in less than a week of finishing it twice to fix the gate. Now the fence is falling apart, & Jim Kobernat keeps telling me that his son Paul is coming out to repair the fence, but I haven’t heard from him. After investigation of the fence, I noticed that they only used 1 nail on each end of the 2x4’s. That’s why the fence is weak & falling apart. If i don’t hear back from them soon, I will be contacting my niece who happens to be an attorney... I DO NOT recommend using this company for fencing. They are very very unprofessional. I wish I could upload pictures to show y’all this fence that’s about a month old that’s falling apart. I will do a review of Arrow Fencing on every website that I can. I’m going to Google reviews next.. I have been cheated out of my money!!
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$5,000
Shannon W.
08/2020
fencing
+ -1 moreWork was completed very well and looked great. They even came out and fixed the fence a few weeks later when a tree fell on it.
Description of Work: Privacy Fencing installed
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Yes, I recommend this pro
JEROME Z.
03/2018
fencing
+ -1 morePerfect not one problem
Description of Work: 470 feet of black vinyl 5 ft high fence with 2 walk thru Gates and one auto size gate.
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Yes, I recommend this pro
Nikki S.
11/2017
fencing
+ -1 moreArrow Fence was was excellent to work with! They met our schedule during a busy time of year and delivered a high quality product. Terry pays attention to the closest detail and really knows his stuff. We couldn't be happier with our choice to use Arrow Fence!
Description of Work: Installation of aluminum fencing in a timely manner before we moved into a new house.
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Yes, I recommend this pro
James M.
10/2017
fencing
+ -1 moreTheir work was outstanding. They were efficient and when they said they would be there they were. Highly Recommended.
Description of Work: Fence in back yard.
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Yes, I recommend this pro
Matt M.
09/2017
fencing
+ -1 moreTerry and his crew did a great job, and we are very pleased with our fence. Terry came out the day we called to provide a quote. When we accepted his bid, the order was immediately placed for the materials. We did wait a few weeks for the fence to arrive from the manufacturer, but that is out of Arrow's hands. Once it arrived, the install went great, and the finished product exceeded our expectations. I would highly recommend Arrow for your fencing needs.
Description of Work: 5 ft aluminum fence
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Yes, I recommend this pro
Response from Arrow Fence Company
Tyler S.
07/2017
fencing
+ -1 moreArrow was our first and lowest quote. Terry was very responsive and very professional. Took about a month to get all the fencing in and took one full day to get it done. Terry and his crew were here early in the morning and pretty much had it finished before i got home from work. They came by a few days later to add finishing touches but i'm extremely pleased with their promptness and quality of work done.
Description of Work: We needed a fence that would keep our kids and dogs in the yard and that would also comply with our HOA.
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Yes, I recommend this pro
$7,600
Ronald S.
01/2017
fencing
+ -1 moreGreat people to deal with from quotation, to measurement, through completion.
Description of Work: Compete 6ft privacy fence
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Yes, I recommend this pro
Steven B.
11/2016
fencing
+ -1 moreTerry and his team were great. Showed up exactly when they said they would. Stopped and asked me before proceeding if any landscape issue or placement issue popped up. Highly recommend.
Description of Work: Installed bronze aluminum fence with two gates.
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Yes, I recommend this pro
$6,800
Judi P.
10/2016
decks, fencing
+ 0 moreThey did a wonderful job and I did recommend them to others who had fences put up.
Description of Work: They installed a fence for us. I liked them so much recommended them to son and granddaughter and they had them do their fences also. great company
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Yes, I recommend this pro
$7,000
Renee S.
08/2016
decks
+ -1 moreunknown
Description of Work: Best price over 6 quotes. Great quality. Wonderful customer service. The best fence company in Rockford IL.
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Yes, I recommend this pro
Jeff B.
10/2015
fencing
+ -1 moreTerry and his crew were very professional and did a great job. They even arrived a day earlier than promised. They made sure all small pieces of fencing were picked up and asked me to make sure I was happy with all the adjustments they made. We couldn't have been happier with their service and would recommend them to anyone requiring fence work!!
Description of Work: Repaired and tightened up our existing 20+ year old fence.
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Yes, I recommend this pro
Krysta Y.
09/2015
fencing
+ -1 moreThey showed up as promised and got the job done. It turned out nicely. It was more expensive than another quote we got, but the responsiveness was a huge plus, so we went with them. I figured they'd invoice us, but the day after the job was done they stopped by asking for a check which seemed a little strange.
Description of Work: We fenced in an area of our yard with black chain link. Also, we had decorative white fencing in another area that was already there, they installed matching boards underneath the existing section that matched really well because it didn't go all the way to the ground and our dogs could easily get out from underneath.
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Yes, I recommend this pro
$3,200
HOLLY G.
08/2015
decks, fencing
+ 0 moreTerry was awesome, he showed up on time everytime he said he would. He was in constant contact during the whole process, and available to take my calls whenever I had an question or additional request. The quality of the workmanship is excellent, the price was reasonable. I would not hesitate to hire Arrow Fence again.
Description of Work: Fenced in complete backyard, two access gates (one of them oversized) added on to an exsisting deck and reinforced the decking to handle the weight of a hot tub.
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Yes, I recommend this pro
$5,000
rickie S.
05/2015
fencing
+ -1 moreI was given the estimate on may 1st, and the job was completed on may 29, and that included me taking a week to get other estimates and a holiday weekend. Terry and his staff were very punctual and professional, and the fence lives up to the company name, it's straight as an arrow.
Description of Work: Installed approximately 325 ft of 6 ft vinyl fence.
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Yes, I recommend this pro
$9,885
Norman K.
03/2015
fencing
+ -1 moreExcellent from start to finish terry was very professional, The fence looks great and will provide a measure of security for our dogs.
Description of Work: I got a bid from 3 fencing companies. Arrow was the lowest bid. Terry came out and measured, called JULIE, found the property stakes and gave me a bid. He and his people came out and put the poles in, cut some of the bushes back so the fence would fit and then came back 3 days later and strung the fence. My wife and I are very happy. Would use these guys again.
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Yes, I recommend this pro
$800
Jeff J.
09/2014
fencing
+ -1 moreAll I am going to say is this...called 5 different fencing companies...Terry was the ONLY one that showed up on time, even came earlier, but called me first to make sure it was ok...quoted me on the spot...pricing was dead on...his professionalism along with his crew is dead on...shows up when he says he is going to show up...the other 4, one ridiculously priced...told me noon did not call or show up until 6pm...another one took three weeks to get a quote back to me...again pricing was ridiculous...you see where I am going here....I can go on and on, but why...do yourself a favor, IF you want the right guy at the right price and work with good people who care about what you and your needs are...and save yourself a lot of time and aggravation...just call Terry now!!! You will NOT be disappointed!!!
Description of Work: replaced part of worn out wooden fence and installed new aluminum gated fence.
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Yes, I recommend this pro
$1,100
Tami M.
08/2014
fencing
+ -1 moreI had an awful time finding fence builders and getting ANY return calls from my area. Ended up looking on Angies list for fence builders a little farther out from my area and located and called Arrow Fence. They actually called me right back within the hour! Was out that DAY and gave me a quote for a new fence right there in my drive way. They started and finished the fence just when we were started all that heavy rain in June. All in all, including setting posts in cement and letting them and quot;setand quot;, from my initial phone call to finished job, I think took all of 2 weeks (would have taken less time had it not been for the rain)! Owner was there, and the job was done right! I've had SO many compliments from friends and many neighbors! And now my little dogs are HAPPY! Pups are happy makes Momma happy!
Description of Work: Install cedar picket fence with 3 gates.
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Yes, I recommend this pro
$2,600
Kelli D.
08/2014
fencing
+ -1 moreThe owner of arrow fence was very professional and so were all of his employees. They were quick with awesome quality work. I would recommend them to anyone who needs any type of fence!
Description of Work: Put in fence with gate.
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Yes, I recommend this pro
$2,400
Dean S.
04/2014
fencing
+ -1 morei called a few times and left messages they never responded i also left e-mails w/the same results i would not wast my time w/them i guess they have enough money and they can pick and choose who they respond to
Description of Work: nothing
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Michelle J.
02/2014
fencing
+ -1 moreFrom phone call to install, the whole process took about 30 days (we had to remove a towering tree and clear shrubs on the lot line -- and this took some time). Terry also had to locate the lot lines and notify JULIE before digging. It took three to four days for JULIE to come out and mark the underground utilities. In sum, I have to say that Terry is a master fence builder, and I understand from one of his partner's that he's been in the business for more than 25 years. Terry's experience was truly evident in his workmanship. Arrow Fence, Terry, and his crew performed exceptionally and professionally throughout this project.
Description of Work: Owner, Terry Kobernat, installed a 65' treated cedar fence using 1'x6' boards. We had the fence installed to privatize the remainder of our back yard (our home sits on two lots). The adjacent neighbor's fence continues along the remaining property line. Terry also repositioned an existing 15' wide free-standing privacy fence next to our garage.
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Yes, I recommend this pro
$1,385
Judith S.
11/2013
fencing
+ -1 moreInstalled a 6 ft. Chain link fence with 2 gates in my backyard. Contacted owner on a Friday and started the job the following Monday.Completed the job in one week including time for posts in cement to set.
Description of Work: .
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Yes, I recommend this pro
$1,500
Arlene W.
09/2013
fencing
+ -1 moreArrow Fence personnel were all professional. When I first asked them for an estimate, and was happy with the bid, they suggested I get more estimates before deciding. (A competitors estimate was $1500 more) They set the posts one day and came back a couple of days later to place the wood. There was a varying grade to my lawn, and I chose two different heights ..one side for privacy and two sides with more visibility and they matched the grade and allowed the different heights to blend. The end result is beautiful. I would use the words precise and exacting when I talk about the job. They also cleaned up everything. From the initial estimate to completion was about a week. They also placed two gates and helped me make adjustments for lawnmover entry and the occasional larger tractor. It was a pleasure to work with people who do what they say they will do and complete the job when they say they will.
Description of Work: Installled a wooden privacy fence
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Yes, I recommend this pro
$3,300
07/2013
fencing
+ -1 moreI called owner and we set up appt for an estimate. He came on time of scheduled date and we walked my property for my fence and gate estimate. He gave me estimate before he left and I called him back 10 days later. We agreed on his estimate and set up dates for installation. He came 1st day to install all posts and came 2 days later to finish all gates and fencing. He was professional and installed great quality gates and fencing. Will use him again and refer him to my friends and family.
Description of Work: They installed 2 double gates - 1 single gate - 30 ft of 6' wooden privacy fencing
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Yes, I recommend this pro
$1,700
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Contact information
9957 N Alpine Rd, Machesney Park, IL 61115
Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PMLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Decks and Porches,
Deck Maintenance
FAQ
Arrow Fence Company is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Arrow Fence Company accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Arrow Fence Company offers free project estimates.
No, Arrow Fence Company does not offer eco-friendly accreditations.
No, Arrow Fence Company does not offer a senior discount.
No, Arrow Fence Company does not offer emergency services.
Yes, Arrow Fence Company offers warranties.
Arrow Fence Company offers the following services: Fencing. Decks. Tree Houses.
Contact information
9957 N Alpine Rd, Machesney Park, IL 61115
Service hours
Sunday:
ClosedMonday:
7:00 AM - 5:00 PMTuesday:
7:00 AM - 5:00 PMWednesday:
7:00 AM - 5:00 PMThursday:
7:00 AM - 5:00 PMFriday:
7:00 AM - 5:00 PMSaturday:
8:00 AM - 12:00 PM