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Perfect Temp heating and cooling

Heating and Air Conditioning, General Remodeling

About us

Sales, Service and Installation of all brands. Residential lite commercial. DUCT CLEANING!

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling,Duct cleaning,New construction and Lite Commercial. Service and Install

Services we don't offer

Boilers

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.612 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
8%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
5.0
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 1-12 of 12 reviews

Kathy B.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
All is well with our air conditioning! A big thank you to Perfect Temp Heating and Cooling! Thank you!!
Description of Work: We called after our air conditioning unit was not cooling. Unfortunately the unit was froze up, so the serviceman had to come back the next day. He took the time to explain what was going on and fixed the issue. The entire company was very professional and extremely personable. I would recommend Perfect Temp Heating and Cooling for any of your heating and cooling needs!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron W.
02/2020
5.0
heating & air conditioning/hvac
  + -1 more
The owner Dave communicated in such great timing. And he went over all detail of project. The workers willing to stay as long as needed.
Description of Work: Company repaired my gas furnace/forced air heating system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Katy B.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Amazing. The guy us were incredibly polite and considerate. I recommend them 110%.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kathleen L.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Dave and his crew did an amazing job. They went over everything with us. Very quick response time and VERY professional. I highly recommend Dave and Perfect Temp.
Description of Work: Duct cleaning, furnace repair and AC work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Kathleen K.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Dave was willing to come to our house on a Saturday to help us out. We had contacted other companies that offered "emergency services" not on Angie's List - they never called us back-we learned our lesson to use Angie's List. He was professional, diagnosed the problem right away, and he didn't gouge us with exorbadant service fees for coming out on a Saturday. We are going to have him back to clean out our ducts later this spring. I would HIGHLY recommend this company to anyone with furnace/air conditioning issue.
Description of Work: We had a furnace problem and didn't know why we had no heat in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy K.
05/2017
2.0
heating & air conditioning/hvac
  + -1 more
Finding him was easy. I negotiated furnace and ac units to get the best value for me. Then after getting quote from him that I printed for him to sign when I paid half down ( as he did not bring contract or receipt ) to give me for $2500 I paid him... I did this as I felt I needed some kind of proof that I paid out the money Then, a few weeks after that on day of agreed upon install date he called me and wanted 1000.00 more dollars because the distributor had "raised their price" and he said he "would not work for free". Is that MY, the customers problem?? I did not agree to the increase as It was not my fault.....then after much admonishment to me, by him, he said "would just do the job and learn from it".... so we had to reschedule...because he did not order the AC and it was not in the warehouse...then it rained and we had to reschedule again...Install day came....he was here from 10 AM til 1030 PM as he could not get AC to turn on....He left and said he would call customer service for the units the next day and would try to come back then. That next morning I let my dogs out and they came in smelling like chemicals....I went to the back yard and there was oily freon all over the walk way and the grass...look it up....it came from a unit that was over 17 years old...IT IS TOXIC OIL...that SHOULD HAVE BEEN remidiated!!! It was very late when they left the night before so I was unable to see all that was done...see picture of yard....yes...those dark splotches are OIL FREON..TOXIC....I texted him he told me to go get simple green and use water... Then he texted me back telling me the ac problem was my electric....that it was my problem....even though the other unit worked just fine a few days previous...and there was 220 out there...he told me further, that he could NOT help me with that and so I was forced to call and electrician. The electrician came and said the power was fine but the box outside was old and could be unreliable so he changed it out....$150.00. I called Perfect Temp back and told him...about the electrician visit...he responded with "I didn't do the right thing I should have let him do it...that I was making things bigger than they needed to be....AFTER HE TOLD ME he couldn't do it! SERIOUSLY!!...he told me he would come back the next day to finish up....meanwhile also he left the old AC unit in my yard by the curb and all of the packaging here.....telling me a "picker " would get it....no "pickers" in my neighborhood....So because he told me I would have to enter my own warranty info I began to do that and found out he installed a 951A Not a 951E as was quoted and signed for by me...he installed the lower grade furnace unit without informing me!!! See pictures of contracts ..the one that is signed and the one he printed when he finally finished....the components ARE NOT THE SAME! I was blamed for that too......I was told it was a typo....when the correct number in noted in every piece of email and text from me...NOT a typo......then after they left the last time I looked at everything and they did not connect the draw for the furnace to the exterior of the house...the pipe is not connected and drawing air from the basement...see picture.... He should have eaten the cost of the electrician as his friend that torn out the AC admitted today that he did not check the power source...again NOT my fault.....He did however go get more cleaner to try and clean up more of the freon in my yard and they did take their garbage and the ac unit...I only had to ask 2 more times.............................I fed them and was very hospitable....Keep in mind this is a professional.... He is a nice guy....but seriously.....spending that kind of money and getting what I got from him and what I have had to go through...not such a great deal.
Description of Work: Complete re install new HVAC system.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$5,000

Response from Perfect Temp heating and cooling
This was a classic act of someone trying to get something for free! I love my customer and will do whatever it takes to accommodate them.! [Member Name Removed] went as for as telling her credit card company that she never authorized the charges after everything was completed and signed off by [Member Name Removed] even disputed that the 3 signature she provided were forge! In the end we won the dispute with the card company. We had 3 signatures of her'[Member Information Removed] and a gps tracking signature. I go over and beyond for my customers reguardless of the circumstances. There'[Member Information Removed] just some people that just want to scare you!!! For instance the disconnect pipe was pre exiting and was never connect behide the dry wall. Because I would fix it for free.! Now, I screwed her! Her breaker box was bad that again was my fault because she had to call a electrican to fix it. I wasn't a certified electrician.

Joyce L.
04/2017
3.0
heating & air conditioning/hvac
  + -1 more
I wouldn't hire this company again. After purchasing a deal on Angie's List, I called to set up an appointment and received no response to my message. I emailed through the company's website and again received no response. I then emailed through Angie's List and said that if we couldn't set up a date, I wanted a refund on the deal. The response said A/C appointments would start in May (this was April) and that I could schedule any time/date. So I requested May 4 at 2 p.m. but said I'm flexible. No response or confirmation. On May 4, I emailed and asked if they're coming. Response said yes, but that it would be later, around 2:30/2:45. He emailed at 3 to say he was on his way, would be there in 25 mins, which would be about 3:30. At 5 (yes, five), having heard nothing, I emailed again: Are you coming? He said he was on his way. When he arrived at about 6, he was sincere in his apologies, saying he'd had a terrible day in which nothing had gone right. He seemed genuinely frustrated. He checked the A/C and showed me numbers on his phone and said I had a freon leak and that because the unit is 14 years old, they don't make the freon it requires anymore, so the system would have to be flushed to replace what's in there with a different kind. I pointed out that the house is only seven years old, so the A/C unit can't be 14 years old. He seemed confused by that, checked an inspection sticker on the unit and looked at his numbers again, then said he'd read the meter wrong, everything is fine. He seemed sincere with his embarrassment and apologies, so it very well could have been an honest mistake. If I hadn't paid ahead of time for the deal on the service, I would have moved on long ago to another company. Hopefully, this was just a bad day for this company, but that was my frustrating and not-so-great experience.
Description of Work: I bought a deal through Angie's List for an A/C tuneup.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$49

Response from Perfect Temp heating and cooling
We were new with Angiestlist and we in counter a lot of trouble with the NEW system in the first week. Thank you for you understanding. First year in business was very stressful! A lot of learning curves. I do appreciate you honesty opinion and value your comment. Please let us give a refund and a free check an clean. 8159809646

Megan K.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Repair was done quickly and at a low cost. Will definitely hire again very happy with my experience
Description of Work: Repair to our furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
First time I've had this done and I was extremely happy with the results. I never imagined that much junk was in my air ducts.
Description of Work: Duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Perfect Temp heating and cooling
Thank you!

Deborah M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
A+ service!!
Description of Work: A new furnace on the coldest day of the year, an a new AC unnit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Response from Perfect Temp heating and cooling
Thank you!

Jenny C.
12/2016
5.0
heating & air conditioning/hvac, remodeling
  + 0 more
Perfect! Very professional and honest! Much less than other quotes we received! Dave did what it took to run the gas line to our garage safely and efficiently!
Description of Work: We added a gas heater to our garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Temp heating and cooling
Thank you!

Jason S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went great very professional!
Description of Work: They did a whole hookup in a new construction home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Perfect Temp heating and cooling
Thank you!

    Contact information

    7300 Forrest Hills Dr, Loves Park, IL 61111

    perfecttemprockford.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    General Remodeling

    FAQ

    Perfect Temp heating and cooling is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Perfect Temp heating and cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Perfect Temp heating and cooling offers free project estimates.
    Yes, Perfect Temp heating and cooling offers eco-friendly accreditations.
    Yes, Perfect Temp heating and cooling offers a 15% senior discount.
    Yes, Perfect Temp heating and cooling offers emergency services.
    Yes, Perfect Temp heating and cooling offers warranties.
    Perfect Temp heating and cooling offers the following services: Heating, Cooling,Duct cleaning,New construction and Lite Commercial. Service and Install
    Boilers

    Contact information

    7300 Forrest Hills Dr, Loves Park, IL 61111

    perfecttemprockford.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day